Before you move in
Start arrangements early: some companies need several business days to activate service or schedule a technician, so call providers as soon as your move-in date is firm. Ask your landlord which utilities are included in rent and which you must put in your name, and get any account or meter numbers in writing. For questions about how utilities intersect with tenancy rules on PEI, check the Residential Tenancies Board for guidance[1] and the governing Residential Tenancies Act[2].
Services to set up
- Electricity: set up an account and a payment method so bills arrive in your name and avoid unexpected charges.
- Heating fuel or system: arrange delivery or activation of heat (oil, gas, electric) and confirm who pays for ongoing fuel or maintenance.
- Water and sewer: verify whether the unit is metered and if you must register for billing with the municipality or provider.
- Internet and phone: contact providers early to reserve appointment windows for installation.
- Waste collection and recycling: confirm local pickup days and whether any fees apply.
If a provider requires proof of tenancy, typical documents include a lease, a signed letter from the landlord, or a recent rent receipt. Where official application forms are needed, refer to the PEI Residential Tenancies Board forms and instructions[3] for correct procedures and examples of paperwork.
What to document
- Record and photograph meter readings on move-in day and keep the photos with timestamps as evidence.
- Save confirmation numbers, deposit receipts, and any move-in service charges in a single folder.
- Ask for written confirmation from the provider when you transfer or open an account, and note start dates for billing.
What to ask your landlord
- Which utilities are included in rent and which you must arrange and pay yourself.
- Where meters are located and whether access is required for readings or maintenance.
- Whether there are existing account numbers or recent meter photos to help verify charges later.
For practical moving-day tips like coordinating service start dates and checking the unit, see Essential Tips for Tenants When Moving Into a New Rental Home. When you perform the initial walkthrough and record the condition of systems, consult the Guide to the Initial Rental Property Inspection for Tenants for a checklist and sample notes.
FAQ
- Who is responsible for utilities in PEI rental units?
- Responsibility depends on your lease: some landlords include certain utilities while others expect tenants to set up and pay for all services; always confirm in writing and keep receipts.
- How far in advance should I set up services?
- Contact providers at least one to two weeks before move-in to secure activation dates or installations; some services may need longer scheduling.
- What if a landlord refuses to allow me to put utilities in my name?
- If you cannot get utilities in your name, document the landlord's statements, ask for written confirmation, and contact the Residential Tenancies Board for help resolving disputes[1].
How-To
- Contact each utility provider to ask about account requirements and available start dates.
- Provide proof of tenancy such as a lease or landlord letter when opening or transferring an account.
- Schedule service activation to begin on or before your move-in day to avoid service gaps.
- Record and photograph meter readings at move-in and keep the photos with your records.
- Confirm billing method, payment dates, and whether deposits or connection fees apply.
- Keep all confirmation emails, receipt numbers, and written agreements in a single folder for disputes or reconciliations.
Help and Support / Resources
- Residential Tenancies Board - Prince Edward Island
- Residential Tenancies Act (PEI)
- PEI Housing and tenancy information and forms
