Top 50 Questions on Landlord Compliance & Penalties in Ontario

Landlord Compliance & Penalties Ontario published June 26, 2025 Flag of Ontario
What laws protect tenants in Ontario?
The Residential Tenancies Act, 2006 protects tenants’ rights in Ontario.
What is the Landlord and Tenant Board (LTB)?
The LTB resolves disputes between landlords and tenants in Ontario. Visit LTB's official site.
What can I do if my landlord is not making required repairs?
You can apply to the LTB using Form T6: Tenant Application About Maintenance. Download Form T6.
Can my landlord charge me illegal fees?
No, landlords cannot charge illegal fees like key deposits beyond replacement cost.
What penalties can a landlord face for breaking the law?
Landlords may face LTB-ordered rent refunds, repair orders, and/or administrative monetary penalties.
Can my landlord evict me without notice?
No, proper written notice and LTB procedures are always required.
What do I do if my landlord increases rent illegally?
File Form T1: Tenant Application for a Rebate if unlawful rent is charged. Get Form T1 here.
How much notice does a landlord need to enter my unit?
Usually 24 hours written notice, except emergencies.
Can my landlord shut off my utilities?
No, landlords cannot purposely stop or reduce vital services like heat, water, or electricity.
What form do I use if I believe my landlord entered illegally?
Use Form T2: Application About Tenant Rights. Download Form T2.
What happens if a landlord violates a no-pet provision?
No-pet clauses are generally unenforceable under Ontario law for most rentals.
Can I report landlord harassment?
Yes, file Form T2 with the LTB for harassment or interference with your enjoyment of the unit.
Are there fines for landlords who harass tenants?
Yes, the LTB can impose financial penalties for harassment or illegal activities.
Can I refuse to pay rent if the landlord won't fix major problems?
No, always keep paying rent, but file a T6 application for maintenance issues.
What proof do I need for a landlord compliance complaint?
Keep written records, photos, and copies of communications as evidence.
Can a landlord be fined for not returning my deposit?
Yes. Landlords must return deposits (only lawful ones) and may have to pay a penalty if they don’t.
What is Form T6 used for?
To apply to the LTB about maintenance or repair problems in your unit. See Form T6.
What is Form T2?
Form T2 is used to apply about tenant rights issues such as harassment, illegal entry, or privacy violations. See Form T2.
Can I apply to the LTB online?
Yes, many forms can be submitted online via LTB e-File.
What happens after I file a complaint?
The LTB reviews your application, schedules a hearing, and makes a legally binding decision.
Can a landlord lock me out for unpaid rent?
No, eviction and lockout require an LTB order and Sheriff’s involvement.
Is a landlord allowed to retaliate if I file a complaint?
No, retaliatory actions are prohibited and can result in penalties.
Can I sue my landlord for not complying with the Act?
You may pursue remedies through the LTB, including compensation or repair orders.
How do I know if a rent increase is legal?
Rent can only be increased once per year by the guideline amount and with 90 days’ written notice.
Is my landlord supposed to give receipts for rent?
Yes, upon request, landlords must provide free written rent receipts.
What if my landlord does not maintain common areas?
File a T6 application for lack of maintenance in common areas.
How long does it take for the LTB to process a complaint?
Processing times vary, often several weeks to a few months.
Are there maximum penalties for landlord violations?
Yes. The LTB can order compensation, rent abatement, and administrative monetary penalties.
Can the LTB force my landlord to fix problems?
Yes. The LTB can order landlords to make repairs or restore services.
What if a landlord refuses an LTB order?
They may face additional penalties and can be taken to court for enforcement.
Who can help me fill out LTB forms?
Community legal clinics and Tenant Duty Counsel can provide free help.
Can my landlord end my lease if I file a complaint?
No, ending a tenancy as retaliation is not allowed.
How do I appeal an LTB decision?
You may request a review or appeal to Divisional Court on legal grounds.
What can I do if a landlord provides false information?
Submit your evidence to the LTB. False information is a serious violation.
How do I make a complaint if my landlord won’t supply heat?
File T6 with the LTB, and also contact your local property standards office.
Can I get compensation for landlord violations?
Yes. The LTB can order landlords to pay you money for proven violations.
Are there limits on how much a landlord can be fined?
Penalty limits depend on the type and seriousness of the violation, as determined by the LTB.
How soon must a landlord fix urgent repairs?
As soon as possible—delays can result in LTB orders and penalties.
What if my landlord refuses to provide my rental history?
Landlords are not required to provide rental histories.
Does the landlord have to give me a reason for evicting me?
Yes, all eviction notices must state valid legal grounds.
My landlord refurbished the unit. Can they increase my rent more?
Only with LTB approval for above-guideline increases—for capital expenditures.
Can a landlord be fined for discrimination?
Yes, discrimination is a Human Rights Code violation. You can also file with the Human Rights Tribunal of Ontario.
Does my landlord have to pay my legal costs if I win?
The LTB may order the landlord to pay application-related costs in some cases.
Where can I find the Residential Tenancies Act?
On the Government of Ontario website: See the Act.
What is an N5 form?
Form N5 is for Notice to End your Tenancy for interference, damage, or overcrowding. See Form N5.
What is the maximum rent increase in Ontario for 2024?
The 2024 guideline is 2.5%. See official guideline.
What documents should I submit with my complaint?
Attach receipts, photos, letters, and any proof supporting your claim.
How do I respond to a landlord’s claim against me?
File a Response form before the hearing and attend your LTB hearing to present your case.
What if the landlord threatens me for reporting them?
Threats are illegal. You can seek an order and possible penalty through the LTB using Form T2.
Can a landlord be prosecuted criminally?
For some serious offences, police may be involved, but most disputes go through the LTB.
How can I check if a landlord has been fined before?
LTB hearing decisions are public records and can be searched online at LTB Decisions.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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