Tenants in Ontario have strong legal protections when a landlord fails to follow the law or uphold their obligations. If you’re facing issues such as poor repairs, illegal entry, or unfair eviction, knowing how compensation works can ensure your rights are protected. This guide explains your options, the process for seeking compensation, and the support available in Ontario.

When Can Tenants Claim Compensation from a Landlord?

Ontario’s Residential Tenancies Act, 2006 sets out clear rules for both tenants and landlords. If your landlord breaches these rules, you may be entitled to compensation. Common landlord breaches that may result in compensation include:

• Failure to maintain the rental unit in a good state of repair
• Not addressing health and safety issues
• Unlawful eviction or improper notice to end your tenancy
• Interference with your reasonable enjoyment of your home
• Withholding a legal rent abatement

Compensation can cover actual damages (e.g., cost of repairs you had to pay for, hotel expenses) or an abatement of rent for the time your rights were violated.

Relevant Legislation and Tribunal

Tenant disputes, including claims for compensation, are handled by Ontario’s Landlord and Tenant Board (LTB). The main law is the Residential Tenancies Act, 2006^[1]. You can learn more about general tenant rights from Tenant Rights in Ontario.

Key Official Forms for Tenant Compensation

To seek compensation, tenants must file the correct form with the LTB. Here are the most commonly used forms:

• Form T2: Application About Tenant Rights
  
  • Use this form when: Your landlord has harassed you, entered your unit illegally, shut off services, or disrupted your enjoyment of your home.
  • Example: If your landlord turned off the heat in winter or entered your apartment without notice, you would submit a T2 form.
  • Find Form T2 and guide here (official LTB)
• Form T6: Tenant Application About Maintenance
  
  • Use this form when: Your landlord has failed to repair something or maintain the property as required by law.
  • Example: If you reported a broken window or pest infestation and nothing was done, file a T6 form.
  • Find Form T6 and guide here (official LTB)

Both forms allow you to request compensation, a rent reduction, or an order for repairs. You can include supporting documents (photos, timelines, communication records) when filing.

How to File for Tenant Compensation

If you decide to seek compensation, follow these steps:

• Identify the specific breach or issue and gather evidence (e.g., photos, emails, receipts).
• Download the correct LTB application form (T2 or T6). Instructions are included with the forms.
• Complete the form carefully and attach your supporting evidence.
• File your application online, by mail, or in-person at an LTB office.
• Pay the required fee (fee waivers may be available for low-income tenants).
• The LTB will schedule a hearing. Be prepared to present your case with evidence and witnesses if needed.

Successful applications can result in the LTB ordering the landlord to pay compensation, repair issues, or other remedies as appropriate.

Common Landlord Breaches and Tenant Remedies

The following are typical landlord issues that could entitle a tenant to compensation:

• Poor repair response or neglecting safety hazards (e.g., mold, leaks, lack of heating).
• Entering your apartment without proper notice.
• Attempting to evict without following the legal process or giving proper notice.
• Drastic disruption to your enjoyment of the home (e.g., loud renovations at unreasonable hours).

For a broader look at your responsibilities and what to expect after your lease starts, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

What Compensation Can Tenants Receive?

The LTB may order various remedies, such as:

• Monetary compensation for expenses or damages you incurred
• Abatement (reduction) of rent for the affected period
• Orders for the landlord to complete necessary repairs or restore services
• Authorization to perform repairs yourself and deduct costs (with LTB approval)

Eligibility and amounts depend on proving the landlord’s breach and the impact on your tenancy.

How Long Do Tenants Have to Make a Claim?

Tenants generally have up to one year from when the issue happened to file most LTB applications. Act quickly and consult the official forms for specific deadlines.

Additional Tips Before Applying

• Communicate with your landlord in writing first and allow a reasonable time to fix issues.
• Keep detailed records — save emails, letters, and photographs.
• Consult a local tenant association or legal clinic if you’re unsure how to proceed.

For more on finding your next rental, you can Explore Houseme for nationwide rental listings.

FAQs: Tenant Compensation in Ontario

1. What should I do if my landlord isn’t making repairs?
   Try notifying your landlord in writing. If there’s no response, gather evidence and file a T6: Tenant Application About Maintenance form with the LTB.
2. How much money can I receive in compensation?
   The amount depends on your actual damages and the extent of the landlord’s breach. The LTB reviews each case individually.
3. Will applying for compensation hurt my tenancy?
   You have the right to apply. Ontario law prohibits landlords from retaliating against tenants for asserting their rights. If you're worried, consult a tenant clinic for support.
4. Can I claim for emotional distress?
   Generally, compensation is for direct financial loss or rent abatement, not emotional distress. Discuss your case with the LTB or a legal advisor for details.

Conclusion

• Ontario tenants can claim compensation if their landlord violates tenancy laws.
• Use Form T2 or T6 to apply through the Landlord and Tenant Board.
• Documenting issues and acting quickly improves your chances of success.

Need Help? Resources for Tenants

• Landlord and Tenant Board (LTB) – official forms, guides, and contacts
• Ontario government’s Standard Lease guide and tenant info
• Local legal clinics provide free advice for low-income tenants (find options through the LTB site)
• Learn more about Tenant Rights in Ontario

---

1. Residential Tenancies Act, 2006 (Government of Ontario)
2. Landlord and Tenant Board (LTB) – official provincial tribunal
3. LTB Tenant Forms: T2, T6, and more

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy