Repair Rules for Tenants in Ontario

Maintenance & Repairs Ontario 3 min read · published March 09, 2026 Flag of Ontario

As a tenant in Ontario, understanding your rights and responsibilities about repairs and maintenance is crucial for maintaining a safe and livable space. Under the Residential Tenancies Act, 2006, both tenants and landlords have specific duties to ensure the rental unit is in a proper condition.

Keep a written log of every repair request (emails, texts, and letters) with dates and photos. This record helps support your claim if you need to escalate repairs or file with the Landlord and Tenant Board.

Understanding Tenant and Landlord Responsibilities

In Ontario, landlords are responsible for maintaining the rental property to meet health, safety, and housing standards. This includes:

  • Providing a habitable environment
  • Ensuring structural elements are safe
  • Addressing pest infestations

Tenants, meanwhile, must keep the unit clean and report any repair needs promptly to prevent further damage.

Reporting Repair Needs

When you notice an issue, report it to your landlord in writing. Keeping documentation, like emails or letters, helps if further action is needed. Resolving many common issues starts with clear communication. For guidance on common problems and resolutions, see Common Issues Tenants Face and How to Resolve Them.

In your written repair request, include details in your report: the exact location, a clear description, when it started, and any temporary fixes you’ve tried. Attach photos and keep a dated copy, and ask for a written response within a reasonable time.
Ad

Types of Repairs

Emergency Repairs

These require immediate attention to prevent damage or ensure tenant safety, such as burst pipes or electrical hazards. Tenants should inform the landlord as quickly as possible. Learn more about this in our article on Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Do not delay urgent safety concerns. If there is gas, fire, or exposed wiring, call emergency services and evacuate as advised. Then notify your landlord in writing as soon as it’s safe and keep records of what happened.

Routine Repairs

Lesser urgent repairs should also be documented and communicated. For example, a leaking faucet should be fixed to prevent water waste and potential damage. Refer to our section on Routine Repairs in Rental Units: Tenant and Landlord Responsibilities for more on handling these situations.

Filing Complaints

If your landlord fails to respond to repair requests, tenants may contact the Landlord and Tenant Board. Filing an application, such as Form T6, can compel your landlord to make necessary repairs or reimburse you for emergency repairs you undertook.

Filing Form T6 with the Landlord and Tenant Board is your formal step to compel repairs or seek compensation. Attach copies of your repair requests, photos, and a dated log of your communications when you submit the application.

To ensure you're aware of all your tenant rights and responsibilities, take a look at Tenant Rights in Ontario.

FAQs

  1. What should I do if my landlord refuses to make repairs?
    Document your requests and consider filing a T6 application with the Landlord and Tenant Board for unresolved repairs.
  2. Are tenants responsible for minor repairs?
    No, tenants are not responsible for making repairs but should report any issues to their landlord promptly.
  3. Can I withhold rent if repairs aren’t made?
    Withholding rent can lead to eviction. Instead, file a formal complaint with the Landlord and Tenant Board.

Need Help? Resources for Tenants

If you're facing unresolved maintenance issues or need guidance, contact the Advocacy Centre for Tenants Ontario (ACTO) or your local community legal clinic for assistance and advice.

If you need help understanding your rights, contact ACTO or a local legal clinic; bring your lease, correspondence history, and photos when you seek advice.

For rental listings in Canada and to find your next home, explore Map-based rental search across Canada.


1. Residential Tenancies Act, 2006

2. Landlord and Tenant Board

Get connected with a tenant rights attorney

Tell us about your situation and a local attorney may reach out. Free, no obligation.

Please enter a valid email address.
Select a valid location from the list.

We are not a law firm and do not provide legal advice. We connect tenants with independent attorneys.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy

Was this article helpful?

Thank you for your feedback!
David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.