If you’re renting a home or apartment in Ontario, your privacy is protected by law. Landlords do have a legal right to enter your rental unit, but there are strict rules they must follow—especially around providing a 24-hour written notice. Knowing these rules helps ensure your rights are respected and your home remains a safe, private space. This guide walks you through the key rules, common scenarios, and what to do if your landlord doesn’t follow the proper steps.

What Does 24-Hour Notice of Entry Mean in Ontario?

Under Ontario’s Residential Tenancies Act, 2006, landlords usually must give tenants at least 24 hours’ written notice before entering the rented unit. This rule strikes a balance between your right to privacy and the landlord’s responsibility to maintain the property or show it to potential tenants or buyers.

When Can a Landlord Enter Your Unit?

Your landlord can only enter for specific reasons allowed by law. Typical scenarios include:

• To make repairs or inspect for needed repairs
• To show the unit to prospective tenants, buyers, or insurance agents
• To allow a mortgage lender to view the property
• For agreed-upon services (like pest control)
• In emergencies (no notice required, e.g., burst pipe or fire)

For most situations, landlords must:

• Give you a written notice at least 24 hours in advance
• State the reason for entry
• Specify the date and a precise time frame (between 8 a.m. and 8 p.m.)

What Should 24-Hour Notice Look Like?

The notice doesn’t have to use a specific government form, but it must be written. Acceptable delivery methods include a paper notice left in your mailbox/door, or email/text if you’ve agreed to receive them this way. A valid notice should clearly state:

• Date and time (or period) of entry
• Purpose for entering
• Your address/unit number

If the notice is missing key details or doesn’t provide the full 24 hours, you do not have to allow entry unless it’s an emergency.

Exceptions: When Notice Is Not Required

There are certain cases where notice isn't needed. These include:

• An emergency (e.g., fire or urgent repairs)
• You agree to let the landlord in at the time
• Regular cleaning or services included in your lease (but only if the timing is set out in writing)

What If the Landlord Breaks the Rules?

If your landlord enters your home without proper notice, or harasses you about entry, this could be a violation of your rights. Keep a record of all occurrences—dates, times, and any messages received.

If the problem continues, you can file an application with the Landlord and Tenant Board (LTB). The official Ontario form for this is:

• Form T2: Application About Tenant Rights – Use this if your landlord is entering without proper notice or not complying with the law. Download Form T2.

When to use it: For example, if your landlord enters without notice or repeatedly comes by outside the legal time window, you can fill out Form T2, submit it to the LTB (online, by mail, or in person), and a hearing may be scheduled to resolve the matter.

Key Rights and Responsibilities for Tenants and Landlords

It’s important that both landlords and tenants understand their obligations. For a comprehensive overview, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Both sides benefit from open communication and respect. If you’re new to renting, check out Essential Tips for Tenants When Moving Into a New Rental Home to help set expectations from the start.

Related Rights and Where to Learn More

For a province-wide summary of tenant protections—including privacy, rent increases, and repairs—see Tenant Rights in Ontario.

Discover more tips and browse up-to-date housing options on Canada's best rental listings platform.

1. Do I have to let my landlord in with 24-hour notice?
   Yes, if the landlord has given proper written notice for a valid reason (repairs, showing the unit, etc.) and plans to enter between 8 a.m. and 8 p.m. However, you do not have to be home unless you wish to be. For exceptions, see the “When Notice Is Not Required” section above.
2. Can my landlord enter for any reason with 24 hours’ notice?
   No, entry is only legal for reasons listed in the law (repairs, viewings, emergencies, agreed services, etc.). They cannot enter simply to inspect without a valid purpose.
3. What can I do if my landlord violates my privacy?
   Document the incidents and communicate your concerns. If the issue continues, complete and submit Form T2: Application About Tenant Rights to the LTB to start a formal complaint process.
4. Does the notice have to be on a special form?
   No, there is no special notice form required by law. As long as you get written notice with the required details and the right advance time, it is valid.
5. What about urgent repairs?
   If there’s an emergency repair (like flooding, gas leak, fire), your landlord can enter immediately—no notice needed. For routine repairs, notice rules apply. For more, visit Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Conclusion: Key Takeaways for Ontario Tenants

• Your landlord must usually give you 24-hour written notice to enter, with specific reasons and a set time frame
• Some exceptions apply, especially in emergencies
• If your rights are violated, document the issue and contact the Landlord and Tenant Board

Staying informed will help safeguard your privacy and ensure a respectful tenancy experience.

Need Help? Resources for Tenants

• Landlord and Tenant Board (LTB) Ontario: For complaints and applications about improper entry, visit the Landlord and Tenant Board website or call 1-888-332-3234.
• Ontario Ministry of Municipal Affairs and Housing: Read more about tenant rights in Ontario.
• Local Tenant Advocacy Services: Many cities have legal clinics or tenant support groups that can offer free help—search online for services in your area.
• Check Tenant Rights in Ontario for a wide overview of rental laws and contacts.

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1. Ontario Residential Tenancies Act, 2006: Read the Residential Tenancies Act
2. Landlord and Tenant Board (Tribunals Ontario): Official LTB Website
3. Form T2: Application About Tenant Rights: Download T2 Form (PDF)
4. Government of Ontario: Tenant Rights and Responsibilities in Ontario

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