Avoiding Common Mistakes with Privacy & Entry by Landlord in Ontario

Maintaining tenant privacy while respecting landlord entry rights is crucial for a harmonious rental relationship in Ontario. Understanding the nuances of the Residential Tenancies Act, 2006, can help tenants and landlords alike navigate these aspects effectively.

Understanding Privacy Rights for Tenants

In Ontario, tenants have the right to privacy in their rental units. This means landlords cannot enter your home without notice, except in emergencies. Understanding this basic principle is essential to avoid misunderstandings.

When Can a Landlord Enter Your Rental Unit?

According to the Residential Tenancies Act, 2006, landlords must provide 24 hours' written notice before entering for non-emergency reasons, such as repairs or inspections. This notice should specify the reason for entry, the date, and the time (typically between 8 a.m. and 8 p.m.).

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Exceptions to the 24-Hour Notice Requirement

  • Emergencies: In cases like fire or flood, landlords may enter without notice.
  • Consent: If a tenant consents to the entry either verbally or in writing at the time of entry.
  • Showing the Unit: Landlords can enter without notice to show the unit to prospective tenants only under certain conditions, such as when a notice to terminate has been given.

Common Mistakes to Avoid

Both tenants and landlords can fall into common pitfalls regarding privacy and entry rights. Here are some mistakes to be cautious of:

Tip: If you're unsure whether a landlord entry is valid, you can contact the Landlord and Tenant Board for guidance.

For Tenants:

Be proactive about understanding your lease terms and the Obligations of Landlords and Tenants. Misunderstanding these obligations can lead to unnecessary disputes.

For Landlords:

Always document your notices to enter and ensure they're delivered in compliance with the law. This practice helps prevent disputes and misunderstandings.

Action Steps for Tenants Regarding Landlord Entry

If you suspect a violation of your privacy rights, here are steps you can take:

  1. Document the incident: Keep a detailed record of all entries, including dates, times, and descriptions.
  2. Communicate with your landlord: Discuss any concerns about entry notices or unauthorized entries.
  3. File a complaint: If the issue persists, file a complaint with the Landlord and Tenant Board.
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Resources and Help for Tenants

For more in-depth information on tenant rights, visit Tenant Rights in Ontario. Understanding your rights can help you navigate rental relationships more effectively.


  1. Can my landlord enter my rental unit without notice?

    No, unless it is an emergency, your landlord must provide 24 hours' written notice.

  2. What should I do if my landlord enters without permission?

    Document the occurrence, communicate with your landlord, and consider filing a complaint with the Landlord and Tenant Board.

  3. What is considered an emergency for landlord entry?

    An emergency may include situations like a fire, flood, or essential service failure that requires immediate attention.

  1. How to file a complaint with the Landlord and Tenant Board

    Collect evidence, complete the Tenant's Application About Maintenance (Form T6), and submit it to the Board.

Need Help? Resources for Tenants

For support and guidance, contact the Landlord and Tenant Board or visit your local legal clinic for assistance with tenant issues.


  1. Residential Tenancies Act, 2006
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.