Ontario Tenant Repair Laws Explained

Maintenance & Repairs Ontario 3 min read · published March 09, 2026 Flag of Ontario

As a tenant in Ontario, understanding your rights regarding repairs and maintenance can greatly impact your renting experience. The Residential Tenancies Act, 2006 outlines the responsibilities both landlords and tenants have in ensuring rental units are safe and habitable.

Keep a written log of repair requests with dates and notes on replies, and save photos or receipts. This documentation will support any future disputes or LTB filings.

Understanding Your Right to Repairs

In Ontario, landlords are legally required to maintain their rental units in a good state of repair. This obligation exists even if the tenant was aware of any issues when the lease was signed. The law ensures that apartments and homes meet specific health, safety, and housing standards.

If a landlord fails to repair, you can file a complaint with the Landlord and Tenant Board (LTB). Bring copies of written notices, repair requests, and any evidence of the issue to support your claim.

Landlord Obligations

  • Provide and maintain a residential complex fit for habitation.
  • Repair issues promptly once notified.
  • Comply with health, safety, housing, and maintenance standards.

If your landlord fails to perform necessary repairs, you may file a complaint with the Landlord and Tenant Board (LTB). This tribunal handles residential tenancy disputes including those related to repair issues.

Tenant Responsibilities

  • Keep the unit clean and not cause damage.
  • Notify the landlord as soon as a repair is needed.
  • Allow access for repairs and maintenance.

Understanding your obligations can prevent disputes and help ensure your home remains a safe and comfortable place to live.

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Steps to Take When Repairs Are Needed

  1. Notify Your Landlord: Send a detailed request in writing that describes the issue clearly.
Example: include a brief description, the date you first noticed the issue, and attach photos or receipts when sending your request.
  1. Follow Up: If the landlord does not respond or act, follow up in writing.
Keep a record of all follow-up messages and set a reasonable deadline for a response. If there is no reply, consider escalating to the LTB with your documentation.
  1. File a Complaint: Consider submitting a complaint to the LTB if repairs are not addressed. This can be done using the N12 Form - Notice to End your Tenancy, required when requesting an eviction order due to failing to repair.

For a full explanation of your rights and the tenant-landlord relationship, visit our guide on Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

When Emergency Repairs are Needed

Some repair issues are urgent, such as no heat in winter, severe plumbing leaks, or safety hazards. In these cases, the tenant might need to take further actions quickly:

  1. Contact your landlord immediately.
  2. If no response, write a letter demanding repairs and keep a record.
  3. In extreme cases, consider getting the repairs done and deducting costs from rent, but consult with the LTB for guidance first.

Visit our page on Emergency Situations and Repairs: Tenant Rights and Responsibilities for more details.

Need Help? Resources for Tenants

If you need additional support or legal advice, consider reaching out to these resources:

  • Landlord and Tenant Board (LTB): For filing complaints or understanding your rights.
  • Legal Aid Ontario: Offers tenant support and can assist in legal matters.
  • Ontario Tenants Protection Services: Provides advice and advocacy for tenants facing disputes or needing repairs.

For more information on tenant rights and legislation, review the Tenant Rights in Ontario.


  1. What should I do if my landlord is ignoring repair requests? If your landlord is not addressing repair needs, put your request in writing as documentation. Follow up if there is no response and contact the Landlord and Tenant Board for further action if necessary.
  2. Who is responsible for pest control in my rental unit? Generally, landlords are responsible for maintaining pest-free environments. Tenants should promptly report any infestations to the landlord. For more information, check Dealing with Pests in Your Rental: Tenant Rights and Effective Solutions.
  3. Can I withhold rent if repairs are not made? Withholding rent is not generally advised without legal consultation. Instead, tenants can apply to the LTB for a resolution if repairs continue to be ignored.

For tenants looking for rentals, the Houseme - your rental solution in Canada can be a helpful resource.

Key Takeaways

  • Landlords must maintain rental units to meet health and safety standards.
  • Tenants should promptly notify landlords of needed repairs in writing.
  • For unresolved issues, consider filing a complaint with the Landlord and Tenant Board.

1. Ontario's Landlord and Tenant Board. Landlord and Tenant Board.

2. Residential Tenancies Act, 2006. Residential Tenancies Act.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.