Ontario Tenant Guide to Navigating Safety & Security Issues

Safety & Security Ontario 3 min read · published March 09, 2026 Flag of Ontario

As a tenant in Ontario, ensuring your rental home's safety and security is crucial. This responsibility is shared between you and your landlord under the Residential Tenancies Act, 2006. Understanding your rights and knowing how to handle common issues can help you maintain a secure living situation.

Tenant and Landlord Responsibilities

Both tenants and landlords have defined rights and responsibilities to maintain safety and security in rental properties in Ontario. The Residential Tenancies Act, 2006 governs these obligations, ensuring both parties contribute to a safe living environment.

Tenant Responsibilities

  • Keep your rental unit clean and sanitary to prevent health hazards.
  • Promptly report needed repairs and safety concerns to your landlord.
  • Adhere to the property's safety guidelines, such as fire safety and no-smoking rules.
Keep a written log of safety concerns, dates of reports, and copies of any photos or messages. When requesting repairs, ask for a written timeline and confirmation of receipt.

For more detailed information, you can refer to Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Landlord Responsibilities

  • Ensure the rental property meets health and safety standards.
  • Conduct regular maintenance and repairs as needed.
  • Provide adequate security measures, such as functional locks and safety features.
Landlords are legally required to meet health and safety standards and carry out necessary repairs. If a repair is not addressed after reasonable notice, document the issue and consider filing with the Landlord and Tenant Board.

Any breach of these responsibilities can be addressed through the Landlord and Tenant Board in Ontario.

Addressing Health and Safety Issues

It's vital for tenants to know how to handle health and safety issues effectively. Mold, pests, and inadequate heating are common concerns.

  • Mould: If you notice mold, notify your landlord immediately. It's the landlord's responsibility to resolve it.
  • Pest Infestations: Report infestations to your landlord. You can learn more about your rights in our article on Dealing with Pests in Your Rental: Tenant Rights and Effective Solutions.
  • Heating Issues: Landlords must ensure heating systems function properly during colder months.
If you spot mold or ongoing heating problems, act quickly: notify your landlord in writing, take photos, and request a written plan and timeline for remediation. If the landlord delays, contact local health or housing authorities and consider a formal complaint.

For an introduction to health and safety, see our article: Health and Safety Issues Every Tenant Should Know When Renting.

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Steps to Take in Emergency Situations

Emergencies, such as water leaks, electrical faults, or fire hazards, require immediate action. Here's what you can do:

  • Contact your landlord as soon as possible, reporting the issue clearly and concisely.
  • If the landlord is unreachable, you might need to seek temporary arrangements.
  • For urgent safety concerns, contact local authorities if necessary.
In emergencies, do not delay safety actions. If there's a gas leak, fire, or immediate danger, leave the premises and call emergency services before reporting to your landlord.

If you’re dealing with an urgent repair or emergency, learn more about your rights in our article: Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Forms and Procedures

For specific disputes, you might need to file forms with the Landlord and Tenant Board. Here are some examples:

  • Form T6: Tenant Application about Maintenance - Use this if repairs aren't being made despite repeated requests. Download here.
  • Form N5: Notice to End your Tenancy for Interfering with Others, Damage, or Overcrowding - Submit this if you feel unsafe due to other tenants or conditions. Download here.
Form T6 is used to raise maintenance issues, and Form N5 is for tenancy concerns related to interference or safety; keep a copy of each form and note any deadlines or response times provided by the board.

Need Help? Resources for Tenants


  1. How can I ensure my rental home is safe? Ensure your home complies with the Rental Act’s safety standards, keep it clean, and report concerns.
  2. What should I do if my landlord isn’t addressing safety issues? You can file a complaint with the Landlord and Tenant Board.
  3. Who maintains the smoke alarms in my apartment? Landlords are responsible for installing and maintaining functional smoke alarms.
  4. How do I report a safety violation? Contact your landlord first, then the local authorities if the issue persists.
  5. Can I pay for repairs myself if the landlord won't? It’s better to file a Form T6 with the Landlord and Tenant Board before spending out of pocket.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.