New Landlord Entry Rights After Purchase in Ontario

Moving forward after a building sale can raise immediate privacy and access questions for renters. This article explains, in clear terms for tenants in Ontario, what a new landlord can and cannot do when they buy a rental property: when they may enter your unit, what written notice they must give, and which official laws and forms apply. Youll find practical steps to protect your privacy, how to document improper entry, and where to get help from the Landlord and Tenant Board or provincial housing resources. The guidance uses plain language so you can decide how to respond, file an application if needed, and keep your tenancy rights secure in Ontario.

What changes when a rental property is sold?

When someone buys a rental property in Ontario they generally take the property with the tenancy in place. That means your lease and rights continue under the Residential Tenancies Act, 2006 and a new owner cannot simply barge in or force you out without following the law and any required notice or application process.^[1]

New owner rights to enter

The new landlord has the same entry rights as the previous owner under the Residential Tenancies Act. Entry is allowed only for specific reasons and usually requires written notice given in advance. Common permitted reasons include inspections, repairs, and showing the unit to prospective buyers or tenants.

• To inspect the unit for safety, condition or to assess repairs.
• To perform repairs or maintenance that keep the unit habitable.
• To show the unit to prospective buyers, lenders, or future tenants.

Notice, timing and privacy limits

Except in an emergency, the landlord must give proper written notice before entering. In Ontario the standard is 24 hours written notice that specifies a reasonable time, normally between 8 a.m. and 8 p.m. A landlord may not use entry to harass, intimidate, or unduly interfere with your reasonable enjoyment of the rental unit.

What to do if a new landlord requests entry

If you receive an entry notice, follow a clear process so you protect your rights and privacy. Keep communication in writing and document everything.

1. Read the notice carefully and note the date, time and stated reason for entry.
2. Take photos or videos of the unit condition and keep copies of the notice and any messages.
3. Contact the new landlord in writing to confirm the appointment or suggest an alternative time.
4. If the entry is improper, apply to the Landlord and Tenant Board for an order to stop improper entry or for compensation.
5. Keep records and evidence in case you need to attend a hearing.

When to contact the Landlord and Tenant Board

Use the Landlord and Tenant Board if the new owner repeatedly enters without proper notice, refuses to negotiate reasonable times, or if entry is being used to pressure you to leave. The Board handles disputes about illegal entry, breach of privacy, or requests for compensation or orders.^[2]

Official forms and how tenants use them

Tenants who want the Board to intervene should use the official application forms. For most entry and harassment issues you will find a general application process and form guidance on the Boards forms page. For example, use the Boards application form to ask for an order if the landlord repeatedly entered without proper notice or violated your rights.^[3]

• Application: complete the correct LTB application form and attach copies of notices and evidence.
• Evidence: include photos, messages, and a timeline of events supporting your complaint.

FAQ

Can a new owner enter my unit right after closing?

No. The new owner must follow the same entry rules as any landlord under the Residential Tenancies Act and provide proper written notice except in emergencies.

How much notice is required before entry?

Generally 24 hours written notice specifying a reasonable time, usually between 8 a.m. and 8 p.m., unless there is an emergency.

What if the landlord enters without permission?

Document the incident, contact the landlord in writing, and apply to the Landlord and Tenant Board if the problem continues.

How-To

1. Read the written notice and check the date and time.
2. Document the notice and take photos of any condition that prompted the entry.
3. Contact the new landlord in writing to confirm reason and propose alternatives.
4. If entry is improper, apply to the Landlord and Tenant Board for remedy.
5. Bring records and evidence to the hearing to support your case.

Key Takeaways

• New owners must follow existing tenancy rules and cannot enter without proper notice.
• Document notices, communications, and any entries to protect your case.
• If the landlord breaches entry rules, use the Landlord and Tenant Board to seek orders or compensation.

Help and Support / Resources

• Landlord and Tenant Board (Tribunals Ontario)
• Ontario Government: Renting a Home
• Residential Tenancies Act, 2006 (legislation)

1. [1] Residential Tenancies Act, 2006
2. [2] Landlord and Tenant Board (Tribunals Ontario)
3. [3] Landlord and Tenant Board: Forms and Guides