When can a landlord enter?
Landlords in Ontario can enter a rental unit for specific reasons if they follow rules in the Residential Tenancies Act. They usually must give written notice at least 24 hours in advance, state the reason and a specific time between 8 a.m. and 8 p.m. Exceptions include emergencies, agreed access, or if the tenant has abandoned the unit.[2]
Seasonal property checks: what they are
Seasonal checks are inspections or maintenance visits to protect the building and unit from seasonal risks—winterizing pipes, servicing heating systems, clearing eavestroughs, checking window seals and testing smoke and carbon monoxide detectors. These visits help prevent costly repairs and safety hazards.
When a landlord schedules a seasonal check, they should describe the purpose (for example: furnace service) and give a reasonable arrival window. If the visit involves contractors, tenants have the same privacy protections. For more on inspections, see Guide to the Initial Rental Property Inspection for Tenants.
How to prepare and protect your rights
Before a seasonal check, take steps to protect your privacy and document the condition of your unit. If you notice hazards, raise them in writing and keep copies of every communication.
- Document the unit condition with photos or video before and after any visit.
- Require written notice that states the reason, date and time; keep the notice for your records.
- Be present during non-emergency checks when possible and ask for identification from anyone claiming to be a contractor.
- Request a reschedule in writing if the proposed time is not reasonable for you.
Watch for safety issues during seasonal visits; if you see mold, exposed wiring, or a dangerous heating problem, note it and ask the landlord in writing to fix it. See Health and Safety Issues Every Tenant Should Know When Renting for common hazards to watch for.
When to file with the Landlord and Tenant Board
If a landlord repeatedly enters without proper notice, refuses to provide reasons, damages personal property, or ignores repair problems found during seasonal checks, you can apply to the Landlord and Tenant Board for an order. Start by gathering photos, messages and written notices and try to resolve the issue with the landlord in writing. If that fails, file an application with the Board and include your evidence.[1][3]
FAQ
- How much notice must a landlord give for a seasonal check?
- Landlords generally must give at least 24 hours written notice stating the reason and time between 8 a.m. and 8 p.m.
- Can a landlord enter without notice in winter if there is a heating problem?
- Yes — if there is an emergency that risks safety or serious damage, landlords may enter without notice to address heating or other urgent issues.
- What if I don’t want contractors in my unit?
- You can request that the landlord reschedule, attend with you, or use a certified worker; if your request is reasonable, explain it in writing and keep records.
How-To
- Gather dated photos, videos and copies of any written notices or messages from the landlord.
- Send a clear written request (email or text) confirming the notice and asking questions about the visit.
- Be present if you can, ask for identification from contractors and do a quick walk-through together.
- If problems remain, file an application with the Landlord and Tenant Board and attach your evidence.
Key Takeaways
- Your landlord must usually give 24 hours written notice that explains the reason and time.
- Document all visits with photos, written notes and saved messages.
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Help and Support / Resources
- Contact the Landlord and Tenant Board
- Read the Residential Tenancies Act, 2006
- Contact Ontario renter information and services
