Mental Health and Tenancy Laws in Ontario

Mental Health & Tenancy Ontario published July 01, 2025

Living with mental health challenges can significantly impact various aspects of life, including housing. For tenants in Ontario, it is crucial to understand how tenancy laws interact with mental health issues. These laws are designed to protect both tenants and landlords, ensuring everyone is treated fairly and with respect.

The Intersection of Mental Health and Tenancy Laws

Ontario's Residential Tenancies Act, 2006 provides a framework that addresses various issues that may arise during a tenancy. While the Act generally protects tenants, it doesn't specifically address mental health issues. However, the Human Rights Code in Ontario prohibits discrimination based on mental health disabilities. This means landlords must accommodate tenants with mental health issues, as long as it doesn't cause undue hardship.

Eviction and Mental Health

Tenants facing eviction due to behaviour arising from a mental health issue can be particularly vulnerable. In Ontario, landlords must have a legitimate ground to evict a tenant, such as non-payment of rent or interference with the reasonable enjoyment of other tenants. Even with these grounds, a tenant can make a case for their situation to be considered through the lens of discrimination if their mental health condition plays a role in the issue. It's advised to present any medical documentation and work towards reasonable accommodations with the landlord.

Accommodations for Tenants with Mental Health Issues

Under the Ontario Human Rights Code, landlords have a duty to accommodate tenants with mental health disabilities to the point of undue hardship. This might include modifications to policies or practices within the rental unit, such as allowing a service animal despite a no-pets clause.

If disagreements arise, tenants can file an application with the Landlord and Tenant Board (LTB). The LTB will then review the case, considering the Human Rights Code in their decision-making. Documents and forms such as the T2: Application about Tenant Rights are used to make complaints to the LTB.

Preventive Measures: Before Signing a Lease

Understanding your rights and responsibilities before signing a lease can prevent future disputes. It's essential to review the rental agreement carefully, considering any clauses that could impact your mental health. For more guidance, read our article on What Tenants Need to Know After Signing the Rental Agreement.

Health and Safety Considerations

Mental health can often be linked to one's living environment. It's vital for tenants to ensure that their rental unit satisfies health and safety standards. For further information, have a look at Health and Safety Issues Every Tenant Should Know When Renting.

Additionally, tenants can explore options available through the Landlord and Tenant Board and consult Tenant Rights in Ontario for comprehensive governmental advice.

Need Help? Resources for Tenants

If you’re navigating housing issues related to mental health, the following resources can be invaluable:

Landlord and Tenant Board (LTB): Handles disputes and complaints.
Ontario Human Rights Commission: Provides guidance on rights and accommodations.
Houseme - your rental solution in Canada for rental listings that might better suit specific housing needs.

What protections do tenants with mental health issues have? Tenants with mental health issues are protected under the Ontario Human Rights Code, which ensures they cannot be discriminated against and must be accommodated to the point of undue hardship.
Can a landlord evict a tenant due to a mental health issue? A landlord can only evict a tenant with legitimate grounds, such as failure to pay rent or disturbing other tenants. Mental health complications can be discussed at the Landlord and Tenant Board, which considers human rights protections.
What is the role of the Landlord and Tenant Board? The LTB handles disputes between landlords and tenants. They consider human rights laws when reviewing eviction cases or accommodations for tenants with disabilities.

How to handle a notice of eviction due to mental health issues? If you receive an eviction notice, review the document carefully to ensure it adheres to legal grounds, then gather any documentation related to your mental health issue and contact the LTB for assistance.
How to request accommodation for mental health in rental housing? Draft a written request citing your need for accommodation due to mental health reasons, referencing the Ontario Human Rights Code, and submit this to your landlord. Maintain records of all communications.

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