Mental Health and Tenancy FAQs in Ontario

Mental Health & Tenancy Ontario published July 01, 2025 Flag of Ontario

In Ontario, understanding the intersection of mental health and tenancy is crucial for both tenants and landlords. Tenants with mental health concerns may face unique challenges in renting homes, from managing privacy to ensuring equitable treatment. This guide provides answers to frequently asked questions about mental health and tenant rights in Ontario.

Dealing with Discrimination in Housing

The Tenant Rights in Ontario include protection against discrimination under the Ontario Human Rights Code. It is illegal for landlords to deny housing based on mental health disabilities. If you experience discrimination:

  • Document the incidents meticulously.
  • File a complaint with the Human Rights Tribunal of Ontario if needed.
  • Seek support from tenant advocacy groups for guidance.

What constitutes discrimination?

Discrimination can include unfair treatment in rental terms, refusing to rent due to a disability, or harassment related to your mental health status.

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Privacy Concerns for Tenants with Mental Health Issues

Tenants have a right to privacy about their health status. Landlords should not inquire about your mental health unless it directly impacts tenancy obligations or safety. If privacy is breached:

  • Communicate directly with your landlord to address privacy concerns.
  • Consider applying to the Landlord and Tenant Board for a hearing on privacy violations.

How do privacy rights apply to rental applications?

When applying to Explore Houseme for nationwide rental listings, landlords are limited in what they can inquire about. Focus should be on tenancy qualifications, not personal health.

Accessible Housing and Mental Health Accommodation

Under the Residential Tenancies Act, 2006, tenants can request accommodations for mental health needs. This can mean modifying terms of your lease or requesting physical changes to the unit.

How can you request accommodations?

Submit a written request outlining the specific accommodations and how they relate to your mental health. Landlords must respond within a reasonable time frame and cannot impose undue hardship.

Need Help? Resources for Tenants

For assistance with tenancy and mental health issues, consider contacting these resources:


  1. What are tenant rights regarding mental health in Ontario? Tenants are protected against discrimination under the Ontario Human Rights Code. They have rights to privacy, fair treatment, and can request reasonable accommodations.
  2. Can a landlord evict a tenant for mental health reasons? A landlord cannot evict solely due to a tenant's mental health status. However, if behaviors jeopardize safety or violate tenancy terms, action may be necessary.
  3. How can tenants ensure their mental health information remains private? Ensure all communication regarding mental health is necessary, documented, and legally justified. Tenants should limit what they share and seek legal advice if pressured.

  1. How to submit a request for housing accommodations in Ontario?
    1. Consult a healthcare professional for documentation supporting the need for accommodation.
    2. Prepare a detailed request in writing and submit it to your landlord.
    3. If necessary, seek mediation services through the local tribunal to facilitate communication.
  2. How to file a complaint if discriminated against due to mental health?
    1. Gather evidence such as communications, witness statements, and a timeline of discriminatory actions.
    2. File a claim with the Human Rights Tribunal of Ontario.
    3. Engage with tenant support services to navigate the complaint process.
  3. How to proceed if facing an unjust eviction?
    1. Review the eviction notice under Ontario’s Residential Tenancies Act to ensure compliance.
    2. File a wrongful eviction claim with the Landlord and Tenant Board if necessary.
    3. Seek immediate advice from legal aid services or tenant associations.

  1. Understanding the Residential Tenancies Act, 2006 can empower tenants in protecting their rights.
  2. Always keep documentation of any unfair treatment concerning mental health.
  3. Utilize local resources to understand and uphold tenant rights effectively.
  • This document contains protected health information. Unauthorized review, use, disclosure, or distribution is prohibited.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.