Navigating a request to review a Landlord and Tenant Board order can feel overwhelming for tenants. This guide explains the review process in Ontario, what rights renters have under the Residential Tenancies Act, 2006, which forms and deadlines commonly apply, and practical steps to prepare evidence, file the review, and attend hearings without legal jargon. It highlights common mistakes tenants make, how to preserve your tenancy while you dispute an order, and where to find official LTB contacts and forms so you can act within time limits and protect your rights in Ontario.
How review of an LTB order works
The Landlord and Tenant Board (LTB) may allow a review or reconsideration of an order in limited circumstances, such as an error in fact, a significant procedural irregularity, or new evidence that could not reasonably have been produced at the original hearing. For official details and contact information, see the Landlord and Tenant Board information pages.[1] Reviews differ from appeals or judicial reviews; reviews are handled by the LTB itself while appeals usually go to court under very specific rules.
When you might request a review
- If the order contains a factual error that affected the outcome, request a review within any time limit stated on the order.
- If important evidence was not available at the hearing but is now available, prepare to show why it could not have been produced earlier.
- If there was a serious procedural problem (for example, you did not receive proper notice of the hearing).
Key steps to prepare a review request
Before you apply, carefully read your LTB order and note any stated deadlines. Gather supporting documents such as receipts, photos, messages, repair requests, or witness contact information. If the dispute related to repairs or safety, document the habitability issues with dates and photos. Consider asking a local tenant service organization for help with evidence and drafting your request.
Documents to collect
- Copies of the LTB order and any hearing notes or letters you received.
- Rent receipts, proof of payments, or records of any amounts the order requires.
- Copies of emails, texts or call logs showing you tried to resolve the issue before the hearing.
How to file the review (practical steps)
Start by checking the LTB order for instructions and any stated time limits. Many review requests must be filed promptly—often within 30 days—so act quickly. Use the LTB online portal or the forms page to find the correct application or contact details.[3]
- Complete the appropriate LTB form or write a clear, dated letter explaining the error or new evidence and why it matters.
- Attach copies of supporting documents and a proposed remedy (for example, ask that the eviction be stayed or an amount be re-assessed).
- File or deliver your request by the required deadline and keep proof of filing or delivery.
What to expect after you apply
The LTB may ask for responses from the other party, schedule a short review hearing, or decide the matter on written submissions. If the Board grants a review, it can confirm, vary, or set aside the original order. If the Board refuses a review, ask about appeal options or legal remedies quickly.
Practical tenant tips
- Communicate in writing and keep copies of all messages and receipts.
- Note all deadlines on a calendar and set personal reminders well before the final date.
- Get help from a community legal clinic or tenant advice line if you are unsure how to proceed.
FAQ
- Can I stop an eviction while my review is pending?
- Sometimes you can ask the LTB for a stay of eviction while the review is decided, but you must specifically request that relief and provide reasons why a stay is warranted.
- How long do I have to ask for a review?
- Time limits vary and are set out on the Board order; many review requests must be made promptly, commonly within 30 days of the order date, so check your order immediately.[1]
- Do I need a lawyer to request a review?
- You can represent yourself, but complex cases may benefit from legal advice; community legal clinics and tenant support groups can sometimes help for free or at low cost.
How-To
- Read the LTB order carefully and note any stated deadline for a review or appeal.
- Gather all supporting documents and a short written explanation of the error or new evidence.
- Use the LTB forms page or online portal to file your review request and attach evidence.[3]
- Keep proof of filing, serve the other party if required, and prepare for a possible short hearing.
Help and Support / Resources
- Landlord and Tenant Board - Tribunals Ontario
- Residential Tenancies Act, 2006
- LTB forms and filing information
