As a tenant in Ontario, attending a hearing at the Landlord and Tenant Board (LTB) can be stressful—especially if it’s your first time. Whether the hearing is about an eviction, a rent dispute, or repairs, knowing what to expect helps you feel prepared and protect your rights. This guide walks you through the LTB hearing day—from arrival to decision—so you can approach the process with confidence.

Who Oversees Tenant Disputes in Ontario?

The Landlord and Tenant Board (LTB) is the official tribunal responsible for resolving residential tenancy disputes under the Residential Tenancies Act, 2006^[1] in Ontario. The LTB handles issues like eviction applications, rent arrears, repair requests, and deposit disputes.

Your LTB Hearing Day: What Actually Happens?

Hearings can be held in person, by phone, or via video conference. Your Notice of Hearing (a letter or email from the LTB) tells you the format, date, and time. On hearing day, several different applications might be scheduled in the same time slot, so be prepared to wait your turn. Here’s what you can expect:

• Arrive Early: Log in or arrive 15–30 minutes ahead of the hearing time. This allows for check-in and to ask questions if you have them.
• Check In: At virtual hearings, use the provided link or phone number. At in-person locations, find the LTB reception desk.
• Prepare Your Documents: Gather evidence (photos, letters, forms, repair requests) and at least two copies if attending in person.
• Duty Counsel: Free legal advice may be available from community legal clinics—ask staff how to connect.
• Parties Introduced: The LTB member (the decision-maker) explains the hearing process and confirms participants. Wait to be called.
• Give Your Evidence: You’ll share your side. This is your chance to explain the situation and answer questions.
• Ask Questions: Each side (and the member) can ask questions. Stay calm and answer honestly.
• Decision: Sometimes the decision is stated immediately. Most often, you’ll get a written order in a few days or weeks.

You don’t need a lawyer to participate in an LTB hearing, but support from a friend or legal clinic can be helpful.

Important LTB Forms and How to Use Them

All LTB processes are guided by official forms. Here are a few common ones for tenants:

• Form T2: Application about Tenant Rights
  Form T2 - Application about Tenant Rights is used if your landlord has violated your rights—for example, entering your unit without proper notice. Submit this form online, by mail, or in person, and include relevant evidence (like notices or emails).
• Form T6: Tenant Application about Maintenance
  If your landlord hasn’t addressed repairs or maintenance, use Form T6 - Tenant Application about Maintenance. Attach copies of work requests or photographs documenting the issue.
• Form L1: Application to Evict a Tenant for Non-payment of Rent
  If you receive a hearing notice concerning rent arrears, the landlord will likely have filed Form L1 - Application to Evict a Tenant for Non-payment of Rent. As a tenant, review this carefully and prepare your response or evidence of payment.
• Notice of Hearing
  This is not a form you fill out, but pay close attention to the information in your Notice of Hearing. It will tell you when and how to participate and is your key to appearing at the correct place and time.

Always double-check the latest version of each form on the LTB website and follow the listed instructions for submitting evidence.

Tips to Prepare for Your Hearing

• Practice Your Statement: Write down the main events and facts. Stay focused on your key points.
• Organize Evidence: Group similar items together—such as repair requests, receipts, or photographs.
• Bring Witnesses (if possible): People who saw the situation can attend (in person or virtually) and speak about what happened.
• Ask About Accommodations: If you need an interpreter or extra time, contact the LTB before the hearing day.
• Review Your Rights and Responsibilities: Understanding your obligations, as described in Obligations of Landlords and Tenants: Rights and Responsibilities Explained, can help frame your arguments.

For related issues about move-in, deposits, or repair complaints, check out How to Handle Complaints in Your Rental: A Tenant’s Guide for more guidance.

What Happens After Your Hearing?

You may receive a decision (an "order") immediately or by mail/email later. This order is legally binding. If either party disagrees with the outcome, there may be options to request a review or appeal within strict timelines. The LTB order will include details on how to do this.

Summary: How to Prepare for LTB Hearing Day

Collect documents, check your hearing time and format, prepare your main statement, and arrive/log in early. Stay respectful—your voice matters. For a broad overview of tenant and landlord issues in Ontario, explore Tenant Rights in Ontario.

For tenants seeking a new home or looking to move, Canada's best rental listings platform offers updated housing options nationwide.

1. What if I can't attend my LTB hearing?
   If you have a valid reason, you may request an adjournment (postponement) from the LTB as soon as possible using their Request to Reschedule a Hearing form. The Board decides whether to grant it.
2. Can I have someone speak for me at my hearing?
   Yes, you can authorize a representative (like a legal clinic staff or friend). They must complete an LTB Authorization of Representation Form and submit it before or at the hearing.
3. What evidence should I bring?
   Evidence includes emails, letters, photographs, receipts, notices, and witness statements. Bring copies for the landlord and the LTB.
4. What happens if the other party doesn’t attend?
   The hearing may still go ahead. If your landlord doesn’t show up, your case could be dismissed or decided based on information you provide.
5. How do I appeal or request a review of the LTB decision?
   Read the instructions at the end of your LTB order. You may file a request for review using the official form (typically within 30 days), but appeals are generally limited to legal errors.

Need Help? Resources for Tenants

• Landlord and Tenant Board (LTB) – Official Site
• Ontario Community Legal Clinics: Free advice and representation for eligible tenants.
• Tenant Rights in Ontario: Learn about your rights, common disputes, and where to turn for provincial support.

---

1. [1] Residential Tenancies Act, 2006 – Ontario Government
2. LTB Forms and Procedures: Official LTB Forms
3. Learn more: Landlord and Tenant Board (Ontario) – Tribunals Ontario

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy