Dispute Resolution and LTB Laws for Tenants in Ontario

Renting a home in Ontario can sometimes bring challenges that require legal intervention. Understanding how dispute resolution and the Landlord and Tenant Board (LTB) laws work is crucial for tenants seeking to protect their rights and resolve conflicts fairly. This guide explores the essential aspects of these processes in Ontario.

Understanding the Role of the Landlord and Tenant Board (LTB)

The Landlord and Tenant Board (LTB) plays a critical role in resolving disputes between tenants and landlords in Ontario. It operates under the Residential Tenancies Act, 2006, to adjudicate matters such as rent increases, eviction notices, and maintenance issues.

If you encounter issues such as unfair rent increases, you may need to file an application with the LTB. For instance, tenants can challenge an illegal rent increase or file for a rent reduction if maintenance services are withdrawn.

Filing Applications with the LTB

To address disputes, tenants can file applications such as:

  • Form T2 – Application about Tenant Rights: Used to address issues like illegal entry or harassment by the landlord.
  • Form T6 – Tenant Application about Maintenance: Filed when a landlord does not perform required repairs.

All forms and detailed filing instructions are available on the official LTB forms page. Ensure you have documented evidence and follow the application process carefully.

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Common Disputes and Resolution Processes

Maintenance and Repairs

Maintenance issues are common disputes that can escalate if not promptly addressed. Tenants are encouraged to document the problem and formally notify the landlord. Should no resolution occur, tenants can file a T6 application with the LTB.

If you're moving into a new rental property, consider reviewing our Essential Tips for Tenants When Moving Into a New Rental Home to prevent issues from arising.

Rent Increases

In Ontario, landlords are bound by legal guidelines for rent increases. If an increase exceeds the provincial guideline, tenants can dispute it with the LTB. Learn more with our guide on Understanding Rent Increases: What Tenants Need to Know.

Evictions

Evictions must be legally justified and follow proper notice procedures. Landlords must apply to the LTB for an eviction order, which tenants are entitled to challenge.

Tenant Rights in Ontario

It's important for tenants to be aware of their rights under the Tenant Rights in Ontario. These rights ensure fair treatment and outline tenant responsibilities, facilitating a balanced rental relationship.

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  1. What should I do if my landlord refuses to make needed repairs? If your landlord neglects maintenance, initiate a formal communication and document the issue. If unresolved, file a T6 application to the LTB.
  2. How can I challenge an unfair rent increase? Tenants should verify the increase against provincial guidelines and can dispute unexpected raises with the LTB.
  3. Can my landlord evict me without notice? No, landlords in Ontario must provide valid notice and apply to the LTB for an eviction order.
  1. How to file a T6 application for maintenance issues? Follow the steps below:
  2. Complete the Form T6: Fill out the application clearly outlining the maintenance issue.
  3. Gather evidence: Collect documentation, including correspondence and photographs.
  4. Submit to the LTB: File online or in-person along with any necessary fees.

Need Help? Resources for Tenants

For additional support, tenants can consult tenant advocacy services in Ontario or reach out to the LTB through their official website. These resources provide guidance in navigating dispute resolution processes effectively.


  1. Residential Tenancies Act, 2006
  2. Landlord and Tenant Board
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.