LTB Decision Timelines in Ontario: What Tenants Can Expect
For tenants in Ontario facing rental disputes, understanding how long decisions take from the Landlord and Tenant Board (LTB) is crucial. Whether you're challenging an eviction, disputing a rent increase, or needing repair orders, knowing the typical timelines and process can reduce stress and help you plan your next steps with confidence.
Who Handles Tenant and Landlord Disputes in Ontario?
The Landlord and Tenant Board (LTB) is the official tribunal that resolves disputes between residential landlords and tenants in Ontario. They make decisions based on the Residential Tenancies Act, 2006, protecting both tenant and landlord rights. Applications to the LTB cover issues like evictions, maintenance, rent increases, and more.
Typical Timelines for LTB Decisions
After a hearing at the LTB, both tenants and landlords naturally want a prompt decision. In most cases, the LTB aims to provide its written decision (also called an "order") within 30 days of the hearing. Sometimes, decisions are given "at the hearing" verbally and followed up with written confirmation a few days later. However, timelines may vary depending on several factors.
- Type of Application: Urgent matters (like emergency repairs or illegal lockouts) are often prioritized and decided faster.
- Complexity: Complicated cases, such as multiple issues or substantial evidence, may require more review time.
- Backlog and Staffing: Delays can occur if the LTB has a backlog of cases or limited adjudicators.
- COVID-19 Impacts: Recent years have seen additional delays due to the pandemic. Some routine matters may take several months.
For urgent cases, for example if a tenant is being locked out without proper notice, filing an urgent application may lead to a decision within days. Standard disputes like rent arrears or maintenance complaints typically see decisions in 2–8 weeks, though times can be longer during periods of heavy caseloads.
Key LTB Forms for Tenants: Usage and Official Links
Below are some of the most relevant LTB forms for Ontario tenants, with practical examples for each:
- T2: Application about Tenant Rights – Use this form if your landlord isn’t meeting obligations, such as failing to do repairs or entering your unit without permission. For example, if maintenance requests are repeatedly ignored, you can use the T2 form to seek an LTB order compelling repairs or compensation. [Official T2 Form]
- T6: Tenant Application about Maintenance – File this form if your landlord isn’t making necessary repairs or maintaining your rental in livable condition. For example, unaddressed heating problems. [Official T6 Form]
- RTA: Application to Review an Order – If you believe an LTB decision was made in error or you weren’t able to appear at the hearing for valid reasons, you can apply to have the order reviewed. This step should be taken as soon as possible after receiving an order. [Official RTA Review Form]
Tenants should always use the version on the LTB website to ensure forms are up to date.
What Should Tenants Do During Delays?
Long wait times for a decision can be stressful, especially in urgent situations. If you’re waiting for an LTB decision, consider these action steps:
- Check your email and postal mail regularly for LTB updates or decisions.
- If your situation becomes urgent (e.g., lockout or unsafe living conditions), notify the LTB and inquire if your matter can be escalated.
- Keep documentation (emails, photos, notice letters) related to your dispute for any appeals or follow-up.
- Contact a local tenant advocacy group for guidance (see resources below).
Delays at the LTB are not always within your control, but staying proactive, organized, and informed can help protect your rights during the waiting period.
What Impacts LTB Decision Wait Times?
Some factors that might lengthen or shorten the time you wait for a decision:
- Availability and scheduling of LTB adjudicators
- Efficient submission of forms and evidence by both parties
- Whether parties reach a settlement before the hearing
- Any requests for adjournments (postponements)
If you’re waiting on a maintenance or repair case, reading Routine Repairs in Rental Units: Tenant and Landlord Responsibilities can help you understand your options meanwhile.
How to Check Your LTB Case Status
To track your application or hearing, call the LTB at 1-888-332-3234 or use case lookup features on their official website. When contacting the LTB, have your file number handy for faster service.
Next Steps If Your Issue Isn't Resolved
If a significant delay is affecting your rights or safety, you may:
- File a complaint with the LTB about the delay via their online feedback form
- Contact a tenant advocacy group for further assistance
- Apply to review or appeal after an order if you disagree with the outcome (see RTA Application, above)
For broad information on your rights, see Tenant Rights in Ontario.
Additional Reading
- How long does it usually take to get an LTB decision in Ontario?
Most decisions are released within 30 days of the hearing, but complex or non-urgent cases may take longer. - Can tenants speed up the decision process at the LTB?
While most timelines are set by the Board, urgent safety issues can sometimes be prioritized. Ensure your forms are complete and respond to LTB communication quickly. - What can I do if I haven’t received my LTB decision?
Check your contact information, and call the LTB with your file number. For urgent concerns, notify the Board in writing. - Can I appeal a late or unfair decision from the LTB?
Yes. File an Application to Review an Order (RTA) promptly, outlining why you believe the order is incorrect or unjust. - Where can tenants in Ontario get more help while waiting for the LTB?
Contact local legal clinics, tenant associations, or visit the official LTB and Ontario government resources linked below.
Key Takeaways for Tenants
- LTB decisions in Ontario usually arrive within a month, but can be delayed due to backlogs or case complexity.
- Use official LTB forms and keep detailed records throughout your dispute process.
- Stay informed and reach out to tenant support services if delays impact your well-being.
Need Help? Resources for Tenants
- Ontario Landlord and Tenant Board Official Website – forms, contacts, and case tracking
- Ontario Government Landlord and Tenant Information
- Community Legal Education Ontario (CLEO) – Tenant Help
- Local community legal clinics (search by region for free legal guidance)
1 Landlord and Tenant Board: https://tribunalsontario.ca/ltb/
2 Residential Tenancies Act, 2006: https://www.ontario.ca/laws/statute/06r17
3 LTB Tenant Forms: https://tribunalsontario.ca/ltb/forms/#tenant-forms
4 Ontario tenant advocacy: https://www.cleo.on.ca/en/publications/problems/
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Bob Jones
Editor & Researcher, Tenant Rights Canada
Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.
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