Landlord Refuses Repairs: What Tenants Can Do in Ontario

Maintenance & Repairs Ontario 3 min read · published March 09, 2026 Flag of Ontario

Facing a situation where your landlord refuses to make necessary repairs can be incredibly frustrating, especially in Ontario. As a tenant, you have rights under the Residential Tenancies Act, 2006, ensuring your rental unit is maintained to standard. If your landlord fails to meet these obligations, it's vital to know how to proceed effectively.

To build a solid case, keep a dated log of issues, take clear photos, and note how each problem affects safety. Then submit a written repair request to your landlord outlining each problem and the requested remedy.

Identifying Necessary Repairs

First, it's crucial to determine what constitutes necessary repairs. Repairs that affect your health and safety or the structural integrity of the property are typically prioritized. These include issues like water leaks, mold, inadequate heating, electrical faults, and pest infestations.

Your Landlord’s Responsibilities

In Ontario, landlords are required to maintain rental properties in a reasonable state of repair. This includes meeting health, safety, housing, and maintenance standards as outlined in local bylaws and regulations. Understanding these Obligations of Landlords and Tenants can help you know what to expect from your landlord.

In Ontario, "reasonable repair" standards are defined by health and safety laws and local bylaws; if you're unsure, consider requesting a formal inspection or contacting a local tenant clinic for guidance on what qualifies as a repair obligation.

Steps to Take if Repairs are Needed

1. Notify Your Landlord in Writing

Begin by informing your landlord of the repair issues in writing. This can be done via email or a formal letter. Ensure you clearly describe the problem and request a timeline for when the repairs will be handled.

2. Contact Local Authorities

If your landlord fails to address the problem, you may contact your local municipal office to have an inspector review the situation. They can issue orders to comply with local health and safety standards.

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3. Apply to the Landlord and Tenant Board (LTB)

If issues persist, apply to the Landlord and Tenant Board. You can file a T2 Application about Maintenance to seek resolution, request repair orders, or even rent reductions.

A T2 can request a repair order, rent reduction, or other remedies; include copies of emails, photos, and receipts to support your claim, and keep a copy of the submitted form.

Essential Forms and Applications

  • T2: Application about Maintenance - File this form if your maintenance issues remain unresolved. The form can be found on the LTB website.
Example: when filing the T2, attach photos with dates, copies of repair notices, email threads, and any invoices; this helps the board assess the severity and timeline of the issues.
Tip: Always keep copies of communications and take photographs of the issues as evidence.

Understanding Your Rights

Tenants in Ontario have specific rights when it comes to their living conditions. Familiarize yourself with these Tenant Rights in Ontario to protect yourself effectively.

Inadequate response to repair requests can also constitute a violation of Health and Safety Issues Every Tenant Should Know When Renting, further emphasizing the importance of a safe living environment.

Finding Legal and Practical Support

Tenants dealing with unresponsive landlords can seek assistance from tenant advocacy groups. The Community Legal Education Ontario offers guidance on tenant rights and provides resources for self-representation at the LTB.

Need Help? Resources for Tenants


  1. What should I do if my landlord refuses to repair?

    Start by notifying your landlord in writing. If they still refuse, contact local authorities or apply to the LTB using a T2 form.

  2. Can my landlord increase rent after refusing repairs?

    Landlords in Ontario can only increase rent under specific conditions outlined in the Residential Tenancies Act. Repairs or lack thereof do not justify arbitrary increases.

  3. What is considered an emergency repair?

    Emergency repairs involve issues that make the rental unit uninhabitable or dangerous, such as no heat in winter or major plumbing leaks. In such cases, landlords are expected to address issues promptly.

  1. How to file a T2 Application?

    Obtain a T2 form from the LTB website. Complete it with details of the maintenance issues. Include evidence like photos and correspondence, then submit it online or mail it to the LTB.

  2. How to contact local municipal inspectors?

    Visit your city or township's website to find contact information for housing inspection services. Requesting an inspection can help hold the landlord accountable.

  3. How to maintain records for tribunal applications?

    Keep all written communications, photographs of the issues, and receipts of any incurred costs. These documents will support your case with the LTB.

Key Takeaways

  • Landlords in Ontario must maintain a reasonable standard of living conditions.
  • Document repair requests and issues meticulously to aid any tribunal applications.
  • Engage with local authorities and apply to the LTB as proactive measures.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.