Landlord and Tenant Board in Ontario: Key Functions for Tenants

The Landlord and Tenant Board (LTB) plays a vital role in Ontario’s rental housing system. As a tenant, understanding the LTB’s purpose and processes can help you protect your rights when facing issues such as rent increases, maintenance problems, or potential eviction. The LTB enforces the Residential Tenancies Act, 2006, which covers most landlord-tenant relationships in the province[1].

What Is the Landlord and Tenant Board?

The Landlord and Tenant Board is the tribunal responsible for resolving disputes between landlords and tenants in Ontario. It operates independently and provides a fair platform for both parties to present their cases. The LTB handles matters such as:

  • Eviction notices and applications
  • Tenant complaints about repairs and maintenance
  • Disputes over rent increases or unpaid rent
  • Harassment or interference with reasonable enjoyment

Learn more about your Tenant Rights in Ontario to understand how the law protects you.

When Should a Tenant Contact the LTB?

You may need to apply to the Landlord and Tenant Board if your landlord:

  • Refuses to repair or maintain the unit
  • Issues a notice of eviction and you disagree with the reasons
  • Increases your rent beyond the legal guideline
  • Does not respect your privacy or attempts to enter improperly
If you’re experiencing repair issues, always notify your landlord in writing first. If there’s no resolution, the LTB is your next step.

Main Forms for Tenants at the LTB

Here are the most common forms tenants use with the LTB, including a brief explanation of each and when it might apply:

  • T2 – Application About Tenant Rights: Use this form if your landlord has not made repairs, harassed you, or violated your rights. For example, if your heater isn’t working in winter and the landlord ignores your written requests, file a T2. Download the T2
  • T6 – Tenant Application About Maintenance: File this form when your landlord fails to complete necessary maintenance affecting your health or safety. If you have mould or a persistent plumbing leak, submit a T6. Download the T6
  • N12 – Notice to End your Tenancy Because the Landlord, a Purchaser or a Family Member Requires the Rental Unit: If you receive this notice, you have rights, including compensation or additional time. Learn your options at the LTB forms page.
  • L1 – Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes: If you receive an eviction notice for unpaid rent and disagree, you can respond at your LTB hearing. Details on responding are at the LTB application portal.

Each form must be completed, submitted to the LTB, and usually requires a hearing where you can tell your side of the story.

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How Does the LTB Process Work?

After a tenant or landlord submits an application, the LTB schedules a hearing. Both parties can bring evidence, such as photos, letters, or receipts. Hearings may be in person, by phone, or video conference. Decisions are made based on Ontario law and the evidence presented.

  • The LTB provides written decisions explaining the outcome and any next steps.
  • LTB orders can require repairs, rent refunds, or dismiss an eviction notice.

If you need more general guidance, see Common Issues Tenants Face and How to Resolve Them.

What Should Tenants Know About Their Rights?

Ontario tenants have strong legal protections. The Residential Tenancies Act, 2006 covers most rental agreements, outlines notice periods, and limits on rent increases, and ensures safe and livable housing.

For a deeper look, review Obligations of Landlords and Tenants: Rights and Responsibilities Explained. Staying informed helps you assert your rights with confidence.

Key Actions for Tenants Dealing with Disputes

  • Communicate issues with your landlord in writing first.
  • Keep copies of all correspondence and documentation.
  • Apply to the LTB with the correct form if the issue remains unresolved.
  • Prepare evidence for your LTB hearing (e.g., emails, receipts, photos).

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Frequently Asked Questions: Ontario Landlord and Tenant Board

  1. Can I file a complaint with the LTB if my landlord isn’t making repairs?
    Yes, file a T6 form with the LTB if your landlord does not fix serious maintenance or repair issues after you’ve asked them in writing.
  2. What happens if I receive an eviction notice in Ontario?
    You have the right to attend an LTB hearing to share your side. Reply promptly and collect evidence to support your case.
  3. How much notice does my landlord need to give for a rent increase?
    Ontario law generally requires 90 days written notice using the proper LTB form, and the increase must follow provincial guidelines.
  4. Do I have to pay a fee to file a tenant application with the LTB?
    Tenants usually pay a small fee to apply, but fee waivers are available in cases of financial hardship.

Conclusion: What Tenants Should Remember

  • The Landlord and Tenant Board enforces tenancy laws and provides a forum to resolve disputes in Ontario.
  • Familiarize yourself with the correct forms and procedures for addressing repairs, evictions, or other issues.
  • Stay informed, keep good records, and seek help early when problems arise.

Need Help? Resources for Tenants

  1. Ontario Residential Tenancies Act, 2006, see legislation.
  2. Landlord and Tenant Board (Ontario): LTB official site.
  3. LTB Application Forms & Resources: forms and guides.

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