Handling Entry by Landlord Requests in Ontario

Privacy & Entry by Landlord Ontario 4 min read · published March 09, 2026 Flag of Ontario

In Ontario, tenants are protected by the Residential Tenancies Act, 2006, which governs the rights and responsibilities of both tenants and landlords. One important aspect of this relationship is understanding when and how a landlord can request entry into a rental unit.

When Can a Landlord Enter a Rental Unit in Ontario?

Landlords in Ontario can enter a rental unit under specific circumstances as outlined by the Residential Tenancies Act, 2006:

  • To carry out a repair or maintenance.
  • To show the unit to prospective tenants or buyers.
  • For prearranged cleaning.
  • To ensure the safety and security of the property.
  • In case of an emergency.
If a landlord enters without a valid reason or outside the allowed times, request a written explanation and keep records of the incident. You can file a complaint with the Landlord and Tenant Board if improper entries continue.

Notice Requirements for Entry

Except in emergencies, landlords must provide tenants with a 24-hour written notice before entering the unit. The notice must specify:

  • The date and time of entry, which should be between 8 a.m. and 8 p.m.
  • The purpose of entry.
Keep a copy of every notice; it must specify the date, time (between 8 a.m. and 8 p.m.), and purpose. If a notice is missing or incomplete, ask the landlord to provide a proper notice in writing and consider consulting the LTB for next steps.

For more details on tenants' obligations and landlords' rights, you might find our Obligations of Landlords and Tenants: Rights and Responsibilities Explained page helpful.

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Ensuring Privacy and Security

Ontario's laws ensure tenants have the right to quiet enjoyment of their homes, which includes privacy and freedom from unwarranted disturbances. Tenants should feel secure and confident in their home environment.

Always store your rental agreements and any notices in a safe place for easy reference during disputes or issues requiring legal clarification.

Responding to Unauthorized Entry

If a tenant feels that a landlord has entered their unit without proper notice, they can:

  • Discuss the issue directly with the landlord to seek an agreeable solution.
  • Contact the Landlord and Tenant Board for guidance.
  • Consider filing a complaint if the issue persists.
When an entry occurs, document the date and time, take notes and photos if appropriate, and save any notices. Share your records with the LTB if you file a complaint or request a remedy.

Forms and Resources

The Landlord and Tenant Board (LTB) handles disputes related to unauthorized entry. You can initiate an application using the official LTB forms such as the Tenant Application About Maintenance (Form T6), if the unauthorized entry is linked to maintenance issues.

Use official LTB forms (like Form T6) and keep copies of everything you submit. Review forms carefully for accuracy and gather supporting documents (photos, notices) before filing.

Stay Informed and Protected

Understanding your rights regarding landlord entry requests ensures you maintain privacy and helps foster a constructive landlord-tenant relationship. By being informed, tenants can confidently address any concerns without unnecessary stress.

Additionally, knowing your obligations and rights can prevent common misunderstandings. For more insights into issues tenants might face, visit our guide on Common Issues Tenants Face and How to Resolve Them.

To explore rental options and manage your property access, consider the convenience of digital listings via platforms like Search Canadian rentals with interactive map view.

Need Help? Resources for Tenants

For further assistance, tenants can reach out to the following resources:


  1. What should I do if my landlord enters without notice? If your landlord enters without proper notice, you can talk to them about it, contact the Landlord and Tenant Board (LTB), or file a formal complaint if needed.
  2. How much notice is required for a landlord to enter for repairs? A landlord must give at least 24 hours' written notice for entry related to repairs, between 8 a.m. and 8 p.m.
  3. Can a tenant refuse entry to the landlord? Tenants may object if the landlord fails to provide proper notice or if the request is unreasonable. It's recommended to discuss any issues directly and refer to the LTB if disputes arise.
  1. How to file a complaint with the Landlord and Tenant Board?
    1. Prepare your evidence, including any written notices, emails, or correspondences.
    2. Complete and submit the appropriate application form to the LTB.
    3. Attend your scheduled hearing with all necessary documentation.
  2. How to handle unauthorized landlord entry?
    1. Communicate your concerns to the landlord, referencing the Residential Tenancies Act, 2006.
    2. If unresolved, contact the Landlord and Tenant Board for guidance and assistance.
    3. Consider tenant advocacy services if legal consultation is needed.

Key Takeaways

  • Ontario tenants have the right to privacy and quiet enjoyment.
  • Landlords must provide at least 24 hours' written notice for non-emergency entries.
  • The Landlord and Tenant Board is a resource for resolving entry-related disputes.
Knowing your rights helps you address issues calmly; keep a written record of all communications and seek legal advice from clinics if you’re unsure.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.