Getting Help for Repairs Problems in Ontario

Maintenance & Repairs Ontario 3 min read · published March 09, 2026 Flag of Ontario

As a tenant in Ontario, dealing with maintenance and repair issues can be challenging. Knowing your rights and responsibilities under the Residential Tenancies Act, 2006, can help you navigate these challenges efficiently. In this article, we provide guidance on what steps you can take if your rental unit is in need of repairs, and how to seek assistance if problems persist.

Knowing Your Landlord's Responsibilities

In Ontario, landlords must ensure that rental properties are safe, habitable, and comply with health and safety regulations. This includes timely repairs and maintenance of structural elements like roofs and floors, as well as essentials such as plumbing and heating.

If you're facing a health or safety issue in your home, check our guide on Health and Safety Issues Every Tenant Should Know When Renting.

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Reporting Repair Issues

To start, report any repair issues to your landlord in writing. Providing written notice helps create a record of your request and is recommended under the Residential Tenancies Act. Include details of the problem and any photographic evidence if possible.

Keep a dated written record of every repair request, including what was reported and any photos. This helps establish a timeline if you need to escalate the issue to the LTB.

Essential Forms for Tenants

If your landlord fails to perform the necessary repairs within a reasonable time, you may consider filing an application with the Landlord and Tenant Board (LTB) for assistance. The Form T6 - Tenant Application about Maintenance is used for this purpose. Submit this form along with appropriate documentation and a fee to initiate the process.

Form T6 is the official LTB application for maintenance disputes. Submit it with supporting documentation and the applicable fee, and keep copies of everything you send.

Tenant Rights in Ontario

Understanding your rights as a tenant ensures you're informed and prepared to address repair issues. Refer to our comprehensive page on Tenant Rights in Ontario for additional information on your entitlements under provincial law.

Escalating the Issue

If the landlord remains unresponsive, you can also contact local municipal by-law enforcement or a legal clinic for further assistance. They may inspect the property and recommend actions if building codes are not being met.

Explore options to handle emergency repair situations, ensuring your safety and comfort are prioritized.

Municipal by-law or health inspectors may cite violations and require access to your unit; respond promptly to their notices and keep copies of all reports and orders.

Finding a New Rental

If the issues persist and decide to move, consider using Houseme, Canada's best rental listings platform, to explore affordable and reliable rental options across the country.

If you’re shopping for a new rental, compare landlord responsibilities and ensure the new unit meets health and safety standards before signing a lease.
  1. FAQ Section
  2. How To Section

Need Help? Resources for Tenants

For more assistance, tenants can reach out to:

  • Landlord and Tenant Board (LTB): Access forms and guidance on the official LTB website.
  • Community Legal Clinics: For legal advice and representation services specifically for tenants.
  • Local Municipal Office: For health, safety, and by-law enforcement regarding the condition of rental properties.

  1. For more detailed information, refer to the Residential Tenancies Act, 2006.
Tip: The Act governs landlord-tenant obligations in Ontario; consult a legal clinic if you need help understanding specific sections or how they apply to your situation.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.