Filing a Tenant Application with the Ontario LTB: Complete Guide

If you’re a tenant in Ontario experiencing unresolved issues with your landlord—such as maintenance delays, illegal rent increases, or problems with your deposit—you have the right to apply to the Landlord and Tenant Board (LTB) for help. This guide explains how to file a tenant application to the LTB, what forms you’ll need, and what to expect through the process under Ontario’s Residential Tenancies Act, 2006.

Who Handles Tenant Applications in Ontario?

All residential tenancy disputes in Ontario are managed by the Landlord and Tenant Board (LTB). The LTB is the official tribunal for resolving landlord-tenant disagreements, including maintenance complaints, rent increases, and eviction disputes.

Common Reasons Tenants Apply to the LTB

• Repairs or maintenance issues not addressed by the landlord
• Disputes about rent or illegal rent increases
• Problems with return of deposits or last month’s rent
• Eviction notices you believe are unfair
• Allegations of harassment or interference with your reasonable enjoyment

If you are trying to understand your broader rights about rent, deposits, or post-agreement obligations, topics like Obligations of Landlords and Tenants: Rights and Responsibilities Explained and Understanding Rent Increases: What Tenants Need to Know may also help.

Which Tenant Application Forms Should You Use?

There are several LTB forms for tenants. Here are the most common:

• T2: Application about Tenant Rights
  • This is used if a landlord has not provided maintenance, entered your unit illegally, interfered with services, or engaged in harassment.
  • T2: Application about Tenant Rights
  • Example: If your landlord fails to repair your heating in winter, you would file a T2 form.
• T6: Tenant Application about Maintenance
  • Use this to address unresolved repair issues in your unit or the building.
  • T6: Tenant Application about Maintenance
  • Example: If mold or leaks are not fixed after you notify the landlord, file the T6 form with evidence.
• T1: Tenant Application for a Rebate
  • Used for disputes about illegal rent charges, such as above-guideline rent increases.
  • T1: Tenant Application for a Rebate
  • Example: If your landlord charged unlawful fees or excessive rent, use the T1.
• T5: Notice of Application – Bad Faith Notice to End Tenancy
  • Submit this form if you believe your landlord gave you a notice to vacate the unit for a reason that isn’t genuine (e.g., pretending to need the unit for personal use but not moving in).
  • T5: Notice of Application – Bad Faith Notice to End Tenancy
  • Example: If you move out after receiving an N12 notice but see the apartment put back up for rent, consider the T5 application.

All LTB forms and detailed guides can be found on the LTB’s Official Forms Page.

How Do I File My Tenant Application?

Filing a tenant application is straightforward. You can submit your forms online, by mail, or in person. There are fees for most applications, though some tenants may be eligible for a fee waiver (called a "fee reduction").

Step-by-Step Filing Process

• Fill out the correct form with all required details and supporting documents (such as photos, emails, and repair requests).
• Submit your application via one of these methods:
  • Online: Use the LTB e-File portal for most forms.
  • Mail or courier: Send to an LTB office. Addresses for all locations are on the LTB contact page.
  • In person: Hand in your forms at any LTB office.
• Pay the application fee (currently $53 for most online tenant applications as of 2024^[1]).
• Wait for notice from the LTB about your hearing date. Prepare to present your evidence at the hearing.

Keep all receipts, emails, and messages related to your tenancy. These records are valuable if you need to show a pattern of unresolved problems at your hearing.

After You File: What Happens Next?

The LTB will notify both you and your landlord about the date and format of the hearing (often held virtually). At the hearing, you’ll be able to present your side and provide supporting evidence. The Board’s decision is binding on both parties.

For more on troublesome rental situations, see Common Issues Tenants Face and How to Resolve Them.

Know Your Rights as a Tenant

The Tenant Rights in Ontario page explains your protections under the law. Understanding your rights will help you prepare a stronger case. For additional resources and support finding a new place, Canada's best rental listings platform lets you search homes across Ontario and beyond.

FAQ: Filing a Tenant Application to the LTB

1. How much does it cost to file a tenant application to the LTB?
   Tenant applications currently cost $53 online (fees may change annually; check the LTB fee schedule).
2. Can I apply to the LTB for emergency repairs?
   If your landlord is not addressing urgent issues, file a T2 or T6—include clear evidence and indicate the urgent health or safety concern.
3. Do I need a lawyer to file a tenant application?
   No. While legal advice may help, tenants often file LTB applications themselves. Tenant advocacy clinics are available for support.
4. How long does the LTB process take?
   Wait times vary, but expect several weeks to months. Severe cases (e.g., health risks) may be prioritized.
5. Can I request financial compensation from my landlord?
   Yes. Some forms (such as T2 and T6) let you ask for compensation; details are on the application forms.

Conclusion and Key Takeaways

• The LTB handles disputes about maintenance, rent, deposits, and evictions in Ontario.
• Select the correct form—T2, T6, T1, or T5—based on your issue.
• Collect strong evidence and follow the submission instructions to maximize your chances of success.

By learning the process and your rights, you are better prepared to protect your interests as a tenant in Ontario.

Need Help? Resources for Tenants

• LTB Contact Centres – General inquiries and office locations.
• Community legal clinics in Ontario – Free legal help for eligible tenants (find your nearest at Legal Aid Ontario).
• Ontario Government: Renting in Ontario – Tenancy rights, forms, and guidelines.
• Tenant Rights in Ontario – Detailed explanation of tenant protections across the province.
• Canada's best rental listings platform – For renters seeking housing solutions across Canada.

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1. LTB Fees Schedule (2024)
2. Official LTB Forms and Instructions
3. Residential Tenancies Act, 2006

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