FAQs on Dispute Resolution & LTB in Ontario

Dispute Resolution & LTB Ontario 2 min read · published March 09, 2026 Flag of Ontario

Experiencing an issue with your rental property in Ontario can be stressful, but understanding how dispute resolution works with the Landlord and Tenant Board (LTB) can make a significant difference. This guide answers frequently asked questions about dispute resolution and the role of the LTB, ensuring you have the knowledge to protect your rights as a tenant.

What is the Landlord and Tenant Board (LTB)?

The Landlord and Tenant Board (LTB) is the official tribunal in Ontario responsible for resolving disputes between landlords and tenants under the Residential Tenancies Act, 2006. The LTB handles cases related to rent increases, maintenance issues, eviction applications, and more.

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How Do I Resolve a Dispute with My Landlord?

Here are the steps for resolving a dispute:

  • Attempt Direct Communication: Speak with your landlord to try and resolve the issue informally.
  • Document Everything: Keep records of all communications and agreements.
  • Seek Mediation: Consider free mediation services to avoid formal proceedings.
  • File an Application: If no resolution, file an application with the LTB using the appropriate forms.
When filing with the LTB, include a clear timeline of events, copies of notices, and all supporting documents like emails, letters, and photos. If you need help, consider a tenant rights clinic or legal aid.

Common Types of Disputes

Maintenance and Repairs

Tenants often face issues regarding maintenance. For a detailed understanding of your rights, check out the guide on Routine Repairs in Rental Units.

Rent Increases

Rent increase disputes are common. For guidance on legal rent increase procedures, visit Understanding Rent Increases: What Tenants Need to Know.

Ensure that any rent increase is served with at least 90 days' written notice and complied with the guidelines in the Residential Tenancies Act, 2006. Keep a copy of the notice and note the effective date, so you can challenge improper increases with the LTB if needed.

Using the LTB's Forms

It's essential to use the correct forms for your specific issue:

  • Form T2 - Tenant Application about Maintenance: Use this for issues like unresolved repairs or maintenance (find it on the LTB website).
  • Form N5 - Notice to End your Tenancy For Interfering with Others or Damaging the Property: If facing issues like damages, use this form (download here).
Double-check you’ve selected the correct form and attached all supporting documents, such as lease terms, repair notices, and any correspondence with your landlord, to avoid delays.

Helpful External Resources

Find Solutions for Your Rental Issue

Relying on a single source for rights can be risky; cross-check with the Residential Tenancies Act and official LTB guidance.

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.

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