Requesting Repairs in Nunavut: Process & Sample Letter

When you move into a rental home in Nunavut, your landlord must make sure your unit is in good condition and meets health and safety standards. But what if something breaks during your tenancy? Knowing how to make a repair request—and understanding your rights—can help ensure your rental stays safe and comfortable.

Understanding Your Right to Repairs in Nunavut

In Nunavut, the Residential Tenancies Act (Nunavut)¹ outlines your right to a rental unit that meets basic health, safety, and maintenance standards. Landlords are legally obligated to complete repairs in a reasonable time after being notified by the tenant. This includes fixing plumbing, heating, broken locks, and other important issues that affect your quality of life or safety.

To know your broader rights and responsibilities as a tenant in Nunavut, you can visit Tenant Rights and Landlord Rights in Nunavut.

When Should You Request Repairs?

• Routine repairs: These are everyday maintenance needs, like a leaky faucet or a broken window.
• Urgent or emergency repairs: These involve health or safety issues, such as no heat in winter or a broken exterior door lock.

If you’re unsure whether your issue is urgent, a good rule is: If it puts your health or safety at risk, report it immediately.

How to Request Repairs from Your Landlord

Documenting your repair request in writing is the best way to protect yourself. Here’s the step-by-step process for Nunavut tenants:

1. Notify Your Landlord in Writing

• Draft a written repair request. Email is acceptable, but a letter is often best for paper records.
• Describe the problem clearly. Include the date and request timely repairs.

2. Use the Official Nunavut Repair Request Form (if available)

While Nunavut does not require a specific repair request form, it is a good practice to reference the date, unit address, and the required repair, then sign and date your letter. Send your letter to your landlord’s address as given on your lease or by email if agreed.

Sample Repair Request Letter

You can use the template below to request repairs:

Dear [Landlord’s Name],
I am writing to request repairs in my rental unit at [your address]. The following issue needs prompt attention: [describe the problem, e.g., the heating system is not working]. Please let me know when you (or your representatives) will arrange for the repairs. I look forward to your response. Sincerely,
[your name and contact information]

3. Wait a Reasonable Time

Your landlord should respond and arrange repairs within a reasonable period, depending on how urgent the problem is. Serious health and safety problems should be addressed as soon as possible. For non-urgent repairs, give your landlord a reasonable timeframe to act.

4. What if Repairs Are Not Completed?

If your landlord does not fix the problem in a reasonable time, you may apply to the Nunavut Office of Residential Tenancies for assistance. The office can order your landlord to make repairs and may address compensation if you suffered loss or inconvenience.

• To apply: Use the "Application to Director" form (obtainable from the Nunavut Office of Residential Tenancies).
• When to use: After your written request and a reasonable wait, if the issue remains unresolved.
• How: Submit the completed form to the Office along with evidence (your written request, photos, etc.).

Health and Safety Issues

Many repair requests are related to health and safety. Learn more about Health and Safety Issues Every Tenant Should Know When Renting to recognize when issues in your rental may be putting your wellbeing at risk.

Tips for Tenants: Protect Yourself When Requesting Repairs

• Report problems early—don’t wait until they get worse.
• Keep copies of all your communications and photos.
• Document phone calls or in-person conversations by following up with a summary email or note.

Review your lease agreement so you’re clear on who is responsible for certain repairs. To better understand the full scope of your obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Looking for a new place or considering moving? Find rental homes across Canada on Houseme with the latest listings and map-based tools to help you make your next move easier.

Frequently Asked Questions: Requesting Repairs in Nunavut Rentals

1. What should I do if my landlord ignores my repair request?
   If your landlord doesn’t act within a reasonable period after your written request, gather your documentation and apply to the Nunavut Office of Residential Tenancies for help. The Office may order repairs or address your concerns.
2. Can I repair something myself and deduct the cost from my rent?
   Generally, tenants in Nunavut should not deduct repair costs from their rent without permission or an order from the tribunal. Always go through the official process before taking this step.
3. What qualifies as an emergency repair?
   Things like loss of heat in winter, no running water, electrical hazards, or broken locks are typical emergencies. These should be reported and fixed immediately for your safety.
4. How long should I wait for non-urgent repairs?
   “Reasonable time” depends on the repair type, but generally one to two weeks for non-emergency situations is fair. If in doubt, check with the Nunavut Office of Residential Tenancies.

Conclusion: Key Takeaways

• Make all repair requests in writing and keep copies as proof.
• Know your rights—your landlord must maintain your rental to Nunavut's legal standards.
• If repairs aren’t made, you can escalate the issue to the Nunavut Office of Residential Tenancies.

Taking these steps helps protect your safety, your rental deposit, and your rights as a Nunavut tenant.

Need Help? Resources for Tenants

• Nunavut Office of Residential Tenancies – Information, forms, and dispute resolution
• Nunavut Department of Family Services – Residential Tenancies
• Local tenants’ associations (contact community legal clinics or friendship centres for support)

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1. Residential Tenancies Act (Nunavut): Read official Nunavut legislation here
2. Nunavut Office of Residential Tenancies: Official tribunal information

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