Before you move in: create an initial written record
Start building your file on day one. A clear move-in record shows what you found when you took possession and reduces disputes over existing damage or cleanliness. If your landlord conducts an initial inspection, follow their checklist and make your own copy. For a detailed approach, see the Guide to the Initial Rental Property Inspection for Tenants.
- Take clear, dated photos and videos of every room, fixtures, floors, and any damage.
- Write a dated inventory that lists existing stains, scratches, appliance condition, and missing items.
- Record meter readings, locks, and keys received the day you move in.
- Keep copies of the signed lease, any move-in inspection forms, and receipts for initial cleaning or repairs you pay for.
Reporting problems and requesting repairs
When you discover a habitability issue—like heating failure, plumbing leaks, or mould—notify your landlord in writing and attach dated photos. Use a clear subject line and list the problem, when you first noticed it, and the remedy you seek. Ask for a response by a reasonable deadline and keep copies of the message and any replies. If the territory provides official repair or notice forms, use them and keep the completed copy for your file [1].
- Include the date, your name, the unit address, and a clear description of the problem.
- Attach or reference photos and videos by filename and date so the evidence is explicit.
- State the remedy you want and give a reasonable deadline for repairs.
- Send the notice by email and by registered mail or recorded delivery where possible to create proof of service.
When to escalate: hearings and legal steps
If the landlord does not respond or the repairs are not completed, you may need to apply to the appropriate tribunal or court. Gather your file: dated photos, copies of written notices, receipts for out-of-pocket repairs, and a log of calls or visits. Name the official tribunal or court handling residential tenancies in Nunavut and review the relevant legislation before filing an application or attending a hearing [2]. If you are unsure, seek local tenant advice before skipping rent or taking unilateral action.
- Bring chronological evidence: photos, messages, receipts, and a written timeline of events.
- List the remedy you seek (repairs, rent abatement, reimbursement) and estimate costs from receipts or quotes.
- Keep copies of tribunal forms and any decisions you receive for your permanent file.
For general tenant rights information in Nunavut, see the official territory facts page: Tenant Rights and Landlord Rights in Nunavut.
FAQ
- What counts as good documentation of a rental problem?
- Clear dated photos or video, a written dated note describing the issue, copies of messages or emails to the landlord, and receipts for related expenses.
- How long should I keep records?
- Keep records until the issue is resolved and for at least one year after moving out; longer if you have an active tribunal claim.
- Can I withhold rent if repairs are not made?
- Do not withhold rent without legal advice; instead document the issue, notify the landlord in writing, and seek tribunal guidance or an order before stopping payments.
How-To
- Take clear, dated photos and videos of the problem from multiple angles.
- Write a short dated note describing each item and keep a running timeline of events.
- Keep receipts for repairs, replacements, or emergency expenses and note who paid and when.
- Send a written notice to the landlord with photos attached and request action by a clear date.
- If the landlord fails to act, gather your file and follow tribunal application steps or seek local tenant support.
- Store all evidence and decisions in a labelled folder (digital and paper) until the matter is finally resolved.
Help and Support / Resources
- Contact the Government of Nunavut Housing Services
- Nunavut legislation — Residential Tenancies Act and related regulations
