How rental references are used in Nova Scotia
Rental references are notes, letters or database entries that summarise a tenancy. In Nova Scotia the Residential Tenancies Program can provide information about disputes and processes [1].
- Rent payment record, including late or missed payments.
- Dates of tenancy and whether proper notice was given.
- Damage, required repairs, and whether deductions were made from a security deposit.
- Eviction history, applications to the tribunal, or court orders.
You can ask for a written reference and a final inspection report; get everything in writing and keep copies. See The Final Inspection: What Tenants Need to Know Before Moving Out and if your deposit was withheld check How to Get Your Security Deposit Back with Interest When Moving Out.
Correcting inaccurate or unfair references
If a reference contains false information start by asking the landlord to correct it in writing. If the matter is unresolved you can apply under the Residential Tenancies Act [2] and use official dispute forms to request review [3].
- Gather evidence: dated photos, payment receipts, emails and inspection reports.
- Request a written correction from the landlord and set a reasonable deadline in your message.
- File an application with the Residential Tenancies Program if the landlord refuses to correct the record.
While you work to correct a reference you may need to look for new rental options; Explore Houseme for nationwide rental listings to find available homes while you resolve the issue.
FAQ
- Can a landlord refuse to give a rental reference?
- Yes. A landlord is not always required to provide a reference, but they must not include false or discriminatory information; request confirmation in writing if they refuse.
- How do I correct incorrect information in a reference?
- Gather documentation, ask the landlord to correct the record in writing, and if needed file an application with the Residential Tenancies Program [1].
- Will a negative reference affect my ability to rent elsewhere?
- It can. Provide context to prospective landlords, share inspection reports or receipts, and explain steps you took to remedy any problems.
How-To
- Collect evidence such as photos, receipts and inspection reports.
- Ask the former landlord for a written reference or correction and set a firm deadline.
- Complete and submit the official dispute or application form to the Residential Tenancies Program.
- Attend mediation or a hearing with originals of your documents and a clear timeline.
Key Takeaways
- Document the condition of the unit and all payments during and after your tenancy.
- Always request written references or final inspection reports from your landlord.
- Use the Residential Tenancies Program and official forms if you cannot resolve disputes directly.
Help and Support / Resources
- Contact the Residential Tenancies Program (Service Nova Scotia)
- Read the Residential Tenancies Act (Nova Scotia Legislature)
- Submit forms for disputes (Residential Tenancies forms)
