How Tenants Can Settle Disputes at LTB Case Conferences in Nova Scotia

Disagreements between tenants and landlords in Nova Scotia can often be resolved through settlements at Landlord and Tenant Board (LTB) case conferences. Understanding how the process works helps tenants prepare, assert their rights, and reach fair outcomes—often without a formal hearing. This guide explains the key steps, what to expect, and how settlements support tenant interests under Nova Scotia law.

Who Handles Residential Tenancy Disputes in Nova Scotia?

In Nova Scotia, residential tenancy disputes are overseen by the Residential Tenancy Program. This branch of Service Nova Scotia and Internal Services administers the law, schedules case conferences, and holds hearings.

What Are LTB Case Conferences?

A case conference is a meeting attended by a tenant, landlord, and a Residential Tenancy Officer. Unlike a formal hearing, it aims for an informal discussion of the issue and encourages both sides to talk through possible agreements. Most common tenant issues—such as repairs, unpaid rent, or deposit returns—may be addressed at a case conference before heading to a more formal hearing.

This process is governed by Nova Scotia's Residential Tenancies Act, which outlines tenant and landlord duties and dispute resolution rules.^[1]

Benefits of Settling at a Case Conference

• Faster resolution: Settlements avoid waiting for a full hearing.
• Less stressful: Discussions are usually more informal and supportive than a hearing.
• Flexible outcomes: Agreements can address specific needs of both parties.
• Binding agreements: Settlements made at a case conference are enforceable.

Preparing for a Nova Scotia LTB Case Conference

Preparation is key for tenants. Gather any pertinent documents, such as your lease, communications with your landlord, photos (for repairs), or receipts. This helps in discussing the problem clearly and supports your position.

• Review your rights in Tenant Rights and Landlord Rights in Nova Scotia.
• List key issues to address (e.g., late rent, maintenance, deposit returns).
• Consider what outcome you believe is fair and realistic.

Many common issues, such as health or deposit disputes, can be addressed early—see Common Issues Tenants Face and How to Resolve Them for practical solutions before starting the formal process.

Official Forms Used at Case Conferences

To start or respond to a dispute, tenants typically use these official forms from the Residential Tenancy Program:

• Application to Director (Form C): [View Form]
  When to use: To apply for a dispute resolution about issues like repairs, unpaid rent, or deposit returns.
  Example: If your landlord refuses to return your deposit after you move out, submit Form C to start the process.
• Notice of Hearing (Form D): Issued by the program after your application is accepted. This tells you the time and place of your case conference.
  Tip: Read all instructions on the notice carefully. Bring the letter and any evidence with you.
• Settlement Agreement: Completed and signed at the conference if all parties agree. This document is filed with the Residential Tenancy Officer and becomes enforceable.

You can access official forms and guidance at the Residential Tenancy Program website.^[2]

How Settlements Work at a Case Conference

A Residential Tenancy Officer will:

• Explain the process and tenant/landlord rights.
• Ask each party to present their concerns and evidence.
• Guide both sides toward a fair settlement.
• Help draft a written agreement if both sides consent.

If settlement is reached, both parties review and sign the agreement, which is then filed with the board. If settlement is not reached, the dispute may proceed to a full hearing or arbitration.

Example Issues Suitable for Case Conference Settlement

• Return of damage or security deposit
• Repairs and maintenance to the rental
• Payment of overdue rent
• Agreement on moving out dates

This approach often leads to quicker and more amicable solutions—and may help you avoid time-consuming appeals.

Your Rights After Settlement

If you reach an agreement, it is enforceable as an order of the Residential Tenancy Officer. Both landlords and tenants must honour the terms. If one side does not comply, you can apply for enforcement using official procedures listed on the provincial website.

Where to Search for Rentals or Learn More

• Explore Houseme for nationwide rental listings and compare homes in Nova Scotia and across Canada.

1. What is a case conference, and do I have to attend?
   A case conference is a meeting between you, your landlord, and a Residential Tenancy Officer to discuss the problem and try to settle. Attendance is required if your case is scheduled, as it is a step in resolving the dispute.
2. Are settlement agreements reached at a case conference final?
   Yes. Once signed and submitted, a settlement agreement is legally binding for both tenant and landlord.
3. Can I bring someone with me to the case conference?
   Yes. You are allowed to bring a support person or advocate, but they may not speak on your behalf unless you have special permission.
4. What happens if we don’t reach an agreement?
   If no agreement is reached at the case conference, your case continues to a formal hearing or arbitration, where an officer will make a decision.
5. Where can I learn about my rights during the process?
   You can review your rights on the Tenant Rights and Landlord Rights in Nova Scotia page for more details.

Conclusion: Key Takeaways for Nova Scotia Tenants

• Case conference settlements offer an efficient and less stressful way to resolve rental issues.
• Any agreement reached is enforceable, so review it carefully before signing.
• If settlement isn’t possible, you still have the protection of a formal hearing under Nova Scotia tenancy law.

Being informed helps tenants feel confident and ready to find fair solutions to rental disagreements.

Need Help? Resources for Tenants

• Residential Tenancy Program (Nova Scotia) – dispute application forms, guidance, and contact information
• Telephone: 1-800-670-4357 or local access via Access Nova Scotia Centres
• Legal Information Society of Nova Scotia: legalinfo.org – tenant advocacy and support
• See Tenant Rights and Landlord Rights in Nova Scotia for a comprehensive overview of rights and responsibilities

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1. Nova Scotia Residential Tenancies Act (official PDF)
2. Nova Scotia Residential Tenancy Program (Service Nova Scotia)

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