Top 50 Questions: Tenant Rights & Responsibilities in Northwest Territories

Tenant Rights & Responsibilities Northwest Territories published June 26, 2025 Flag of Northwest Territories
Who regulates rental housing in the Northwest Territories?
The Residential Tenancies Office (RTO) regulates rentals under the Residential Tenancies Act.
Can my landlord raise my rent, and how much notice is required?
Yes. Landlords must give at least 3 months’ written notice before a rent increase.
Is there a limit to how much rent can be increased?
No. The Act does not set a maximum rent increase, but notice rules apply.
How can I pay rent in the Northwest Territories?
Rent can be paid by any safe, legal method agreed to in your tenancy agreement.
What if my landlord wants to evict me?
The landlord must give a written notice using the approved RTO form, stating a legal reason under the Act.
How much notice must a landlord give to end a tenancy?
Notice periods depend on the reason: usually 10 days for non-payment, 90 days for other reasons.
Do I get written notice before eviction?
Yes. Written notice is required and must state the reason and effective date.
What should I do if I receive an eviction notice?
Review the notice, understand the reason, and consult the RTO if you disagree or have questions.
What is the Notice to End Tenancy form?
The Notice to End Tenancy (Form 18) is used by landlords to give formal notice ending a tenancy.
Can I dispute an eviction notice?
Yes. Apply to the RTO for a hearing to dispute the notice.
What form do I use to dispute a landlord's notice?
Use Application (Form 2) to apply to the RTO for a hearing.
How do I apply for an RTO hearing?
Complete and submit Form 2 to the RTO office, in person, by email, mail, or fax.
My landlord won't make repairs. What can I do?
Submit a repair request in writing; if ignored, apply to the RTO using Form 2.
What are my rights if my rental isn't safe or healthy?
You can seek an RTO order for repairs or a rent reduction if conditions are poor.
Does my landlord have to give notice before entering my unit?
Yes. Landlords must give at least 24 hours’ written notice before entering, except in emergencies.
Can my landlord enter without my permission?
Only with proper notice or in emergencies (fire, immediate danger, etc.).
Can my landlord change the locks?
No, not without your consent or an RTO order.
Do I have to let the landlord show the unit to new tenants?
Yes, if the landlord gives at least 24 hours’ notice and shows at a reasonable time.
How do I give my landlord notice to move out?
Give written notice: one month for a monthly tenancy, 3 months for a yearly tenancy.
Is there a special form to end my tenancy?
You can use Notice to End Tenancy by Tenant (Form 19).
When can I break my lease early?
If the landlord breaks significant terms or with RTO approval; otherwise, you may owe compensation.
Can I sublet or assign my lease?
Only with the landlord’s written consent, which can’t be unreasonably refused.
What happens to my security deposit?
The deposit must be returned within 10 days after you move out, less any lawful deductions.
How much can my landlord charge for a security deposit?
No more than one month’s rent.
Do I have to pay the last month’s rent with my deposit?
No, deposits secure performance, not rent payment.
What can my landlord deduct from my deposit?
Unpaid rent or repairs beyond normal wear and tear.
What is normal wear and tear?
Normal deterioration from everyday use, not intentional or careless damage.
Can I have pets in my rental?
Only if your lease allows it; landlords may set reasonable rules about pets.
What if my landlord withholds my deposit unfairly?
Apply to the RTO using Form 2 to recover your deposit.
Can my landlord evict me without a reason?
No. They need a legal reason as defined in the Act.
What is considered a legal reason for eviction?
Non-payment, damage, illegal acts, persistent late rent, or personal use by landlord/family.
How soon can I be evicted for unpaid rent?
After 10 days’ notice if rent remains unpaid.
My landlord is asking for more money. Allowed?
Only rent, deposit, and agreed fees can be charged. Extra illegal charges can be disputed at the RTO.
Can I get receipts for rent or deposit?
Yes. Landlords must provide receipts upon request.
What should I do if my landlord isn't following the tenancy agreement?
Discuss in writing; if unresolved, apply to the RTO using Form 2.
Can I refuse entry to my unit?
Only if proper notice hasn’t been given or if entry is unreasonable.
Who pays for utilities?
Check your lease; either landlord, tenant, or both, as specified.
Can my landlord restrict guests?
Generally, no, unless guests disturb others or stay long-term contrary to lease.
What happens if my landlord sells the property?
The new owner becomes your landlord; your tenancy continues under the same terms.
Do I need insurance as a tenant?
Not required by law, but highly recommended for your personal belongings.
What if my things are damaged in a fire/flood?
Your own insurance must cover it; landlord covers only building and their property.
Can I withhold rent for repairs?
No. Apply to the RTO for an order, but continue paying your rent.
How do I file a complaint against my landlord?
Use Form 2 to apply to the RTO for a hearing or official order.
Are there resources for Indigenous tenants?
Contact the NWT Housing Corporation for supports and programs.
Can the landlord increase rent during my lease term?
No. Rent can only increase at the end of a fixed term and with proper notice.
Can the landlord evict me for making a complaint?
No. This is retaliation and is not allowed under the Act.
Can unpaid utilities lead to eviction?
Yes, if you’re responsible for utilities and fail to pay as per the lease.
Is there a mediation service for landlord-tenant disputes?
The RTO holds hearings and may help mediate or resolve disputes.
How long does an RTO hearing take?
Hearings are usually scheduled within weeks, with a decision soon after.
Can I appeal an RTO decision?
Yes. You can appeal to the Supreme Court of the Northwest Territories within 14 days.
Where can I find more information or forms?
Visit the Residential Tenancies Office website for forms and guides.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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