Can my landlord increase my rent at any time?

No, rent can only be increased once every 12 months and only with three months' written notice, as outlined in the Residential Tenancies Act (NWT).

Is my landlord allowed to enter my rental without notice?

Except for emergencies, landlords must provide at least 24 hours' written notice before entering your unit.

What should I do if my landlord does not make necessary repairs?

Notify your landlord in writing. If the problem is not fixed, you can apply to the Residential Tenancies Office for help.

How can I get my deposit back?

After moving out, your landlord must return your deposit within 10 days, minus any deductions. Provide your forwarding address in writing.

Who do I contact for tenancy problems in the Northwest Territories?

Contact the Residential Tenancies Office for tenancy questions, forms, and dispute resolution.

Tenant Rights & Responsibilities Checklist for Northwest Territories

Tenant Rights & Responsibilities Northwest Territories published July 01, 2025

Renting a home in the Northwest Territories (NWT) means knowing your rights and fulfilling your responsibilities as a tenant. Whether you are new to renting, renewing your lease, or facing common issues like rent increases or maintenance needs, being equipped with the right information can make your tenancy smoother and safer. This practical checklist covers all the essentials you should know about renting in the NWT as of 2024.

Know Your Rights as a Tenant in the Northwest Territories

Your landlord must follow the Residential Tenancies Act (NWT)^[1]. As a tenant, you have protected rights regarding privacy, repairs, health and safety, and the handling of deposits and rent. For a detailed overview, see Tenant Rights and Landlord Rights in Northwest Territories.

Right to a written lease or agreement
Right to a safe, clean, and well-maintained home
Right to privacy – landlords must give 24 hours' written notice to enter, except in emergencies
Right to protection from unlawful eviction or discrimination
Right to dispute rent increases or file complaints to the Residential Tenancies Office

Your Responsibilities as a Tenant

Understanding your obligations is just as important as knowing your rights. Fulfilling your responsibilities helps ensure a positive rental experience and avoids disputes.

Pay rent in full and on time every month
Keep the property clean and report damages or required repairs promptly
Comply with the terms in your lease, including rules for guests and pets
Do not cause damage to the property or disturb neighbours

Checklist Before Moving In

Read and understand your lease; ask questions before signing.
Pay the security deposit. The maximum allowed is equal to one month’s rent.
Get a signed receipt for any money paid, including the deposit.
Request a written move-in inspection with your landlord to record property condition. Tip: Taking photos is a smart idea.

Official Forms You Will Need

Security Deposit Receipt – Provided by your landlord when you pay the deposit. Always keep a copy as proof.
Condition Inspection Report – Used to document the condition on move-in and move-out. This can be written or recorded in another agreed-upon format. If your landlord does not initiate one, request it for your records. Download sample report (PDF).

During Your Tenancy

Maintain open communication with your landlord. Report needed repairs and record all communications. If you experience maintenance outages or health concerns, see Health and Safety Issues Every Tenant Should Know When Renting.

Pay rent as agreed. If facing difficulties, talk to your landlord as soon as possible.
Document repair requests in writing and keep copies.
Respect your neighbours and the property.
Read about repair responsibilities at Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

Handling Disputes and Problems

If issues arise that cannot be solved by talking with your landlord, you have the right to apply to the Residential Tenancies Office (RTO). They resolve problems related to evictions, rent increases, maintenance, and deposits.

Application to the Residential Tenancies Office (Form 1): Use this form to request a hearing for disputes involving evictions, withheld deposits, illegal rent increases, and more. Download the application form (PDF).
When to Use: For example, if your landlord tries to evict you without proper notice or refuses to address major repairs.
Process: Complete the form, submit it to the RTO, and attend the hearing. Keep all supporting documentation.
Notice of Termination (Form 6): Used by tenants or landlords to formally end a tenancy, specifying legal grounds and notice periods. Download the notice form (PDF).
When to Use: If you wish to move out and must provide written notice within the required time.

Tip: Always keep copies of any forms, letters, or emails you send or receive during your tenancy. This can help you if a dispute ever arises.

Checklist for Moving Out

Give written notice to your landlord using Form 6, following the lease and Act’s rules.
Participate in a move-out inspection, comparing against your move-in report.
Provide your forwarding address in writing so your security deposit can be returned.
Clean the unit thoroughly and repair any tenant-caused damage.

For guidance on getting your deposit back and handling the end of your lease, explore How to Get Your Security Deposit Back with Interest When Moving Out.

Frequently Asked Questions about Tenant Rights and Responsibilities in NWT

Can my landlord increase my rent at any time?
No, rent can only be increased once every 12 months and only with three months' written notice. The rules are set out under the Residential Tenancies Act (NWT).
Is my landlord allowed to enter my rental without notice?
Except for emergencies, landlords must provide at least 24 hours' written notice before entering your unit.
What should I do if my landlord does not make necessary repairs?
Notify your landlord in writing. If the problem is not fixed in a reasonable time, you can apply to the Residential Tenancies Office for assistance, using the official application form.
How can I get my deposit back?
After moving out, your landlord must return your deposit (less any amounts properly withheld) within 10 days. Always provide your forwarding address in writing.
Who do I contact for tenancy problems in the Northwest Territories?
Contact the Residential Tenancies Office by phone, email, or mail. Visit their official website for more information.

How-To Guide: Common Tenant Actions

How do I apply to the Residential Tenancies Office if I have a dispute?
Fill out Application to RTO (Form 1), attach relevant documents, and submit it via the options listed on the form. Attend the scheduled hearing.
How can I properly give notice to end my tenancy?
Complete Notice of Termination (Form 6), give it to your landlord within the correct notice period (one month for month-to-month leases).
What steps can I take to prepare for my move-out inspection?
Compare property condition with your move-in report, clean thoroughly, and address any tenant-caused damage before inspection.
How do I request repairs from my landlord?
Send a written request describing the issue and keep a copy for your records. If unaddressed, consider applying to the RTO for help.

Key Takeaways

Know your critical rights and responsibilities to avoid disputes.
Always document important communications, inspections, and repairs.
Use official forms and resources from the Residential Tenancies Office.

Looking for a new place? Find rental homes across Canada on Houseme.

Need Help? Resources for Tenants

Residential Tenancies Office (NWT) – Official information, forms, and dispute resolution.
Government of Northwest Territories – Housing and Shelter – Policy info and additional services.
Northwest Territories Native Development Corp. – Housing Services – Support programs for Indigenous tenants.