Top 50 Questions: Mental Health & Tenancy in Northwest Territories

Mental Health & Tenancy Northwest Territories published June 26, 2025 Flag of Northwest Territories
What rights do tenants with mental health conditions have in the Northwest Territories?
Tenants with mental health conditions have the right to be free from discrimination and must be treated fairly under the Residential Tenancies Act (RTA).
Can a landlord evict me because of my mental health condition?
No, landlords cannot evict you solely based on your mental health condition. This is prohibited under human rights law.
Where can I get help if I feel discriminated against due to mental health?
Contact the Northwest Territories Human Rights Commission for support.
Who handles tenancy disputes in the Northwest Territories?
The Residential Tenancies Office (RTO) manages tenancy disputes.
What law protects tenants in the Northwest Territories?
The Residential Tenancies Act (RTA) protects tenant rights.
Can I ask for accommodations for my mental health?
Yes, you can request reasonable accommodations from your landlord for mental health needs.
What is a reasonable accommodation under tenancy law?
A reasonable accommodation is a change or adjustment to a rule, policy, or practice to support your mental health, unless it causes undue hardship to the landlord.
How do I ask my landlord for an accommodation?
Make a written request explaining your needs and what accommodation you are seeking.
Does my landlord need proof of my mental health condition for an accommodation?
Landlords may ask for a doctor’s note or similar documentation to confirm your need for accommodation, but not detailed medical information.
Can I be evicted if my mental health causes disturbance to others?
If disturbances are significant and ongoing, a landlord may apply to terminate your tenancy, but must follow proper legal process with the RTO.
What should I do if my landlord refuses my accommodation request?
Contact the Human Rights Commission or RTO for advice; you can also file a complaint.
Can my landlord ask about my mental health?
A landlord cannot ask personal medical questions except as needed for accommodation or emergency.
Are there forms to request an accommodation?
There isn’t a specific government form, but written requests are recommended. Keep a copy for your records.
What if I'm being harassed by other tenants because of my mental health?
Notify your landlord and consider contacting the Human Rights Commission for help.
Can I break my lease early due to mental health needs?
You must give proper notice or get mutual agreement, unless unsafe conditions exist; contact the RTO for advice.
How much notice do I need to give if I leave for mental health reasons?
Usual notice is one full rental period; see the RTA or contact the RTO for details.
What form do I use to give notice to end tenancy?
Complete a Notice to Terminate Tenancy form; give a copy to your landlord.
Can I be charged extra fees because of a mental health-related incident?
Landlords may only charge damages supported by evidence and as allowed under the RTA, not based on health status.
How can I challenge an eviction related to mental health issues?
File an application to the RTO as soon as possible for a hearing.
What forms are needed to dispute an eviction?
Use the Application to Terminate a Tenancy or Evict form for hearings.
Can I get a rent reduction for mental health reasons?
Mental health alone doesn’t qualify, unless the unit is uninhabitable under the RTA. Discuss options with your landlord.
Does the RTO keep my mental health information private?
Yes, personal information is treated as confidential except as needed for hearings.
What support services are available for tenants with mental health needs?
Contact local organizations like NWT Help Line (1-800-661-0844) or local health centres for support.
Can my landlord enter my unit due to concerns about my well-being?
Only in emergencies or with proper notice under the RTA; in non-emergencies, they must follow standard rules.
How can I report discrimination by my landlord?
File a complaint with the Human Rights Commission and notify the RTO.
What are my rights if my mental health needs require changes to my living space?
You may request reasonable modifications; discuss your needs and provide documentation if requested.
What can I do if my landlord threatens eviction because of behaviours related to my mental health?
Seek support, request accommodations, and contact the RTO immediately.
Are pets for mental health (emotional support animals) allowed?
Pets are allowed as per lease rules, but service and support animals may be accommodated under human rights laws.
Can a landlord ask me to leave for causing disruptions linked to mental health?
Only if disruptions breach the lease or RTA; landlords must follow legal eviction processes.
Do I need a doctor’s note for every accommodation?
Usually only for significant accommodations or if requested by the landlord for verification.
Can I make safety modifications for mental health without landlord approval?
You need written landlord consent for modifications; some minor changes may be allowed by agreement.
What if my landlord refuses a reasonable modification?
You can file a complaint with the Human Rights Commission or contact the RTO for help.
My lease has “no guests” rules. Can I get an exception for a support person?
A support person may be considered a reasonable accommodation under human rights law.
If I am hospitalized, do I still pay rent?
Yes, unless you end the tenancy with required notice or the landlord agrees to suspend payments.
Can my landlord call my family or health providers?
Only in an emergency or with your prior consent; privacy laws apply.
How can I apply for early termination on medical grounds?
Discuss with your landlord and submit a written request; you may also contact the RTO for guidance.
What if my landlord does not respond to reasonable requests?
Follow up in writing and consider contacting the RTO or Human Rights Commission.
If I miss rent due to mental health crisis, what can I do?
Inform your landlord immediately, seek support, and ask about possible payment plans.
What protections exist if my mental health crisis leads to police involvement?
You cannot be evicted solely for health reasons; eviction must follow the RTA process.
Can I have a case manager or health worker involved in disputes?
Yes, you may ask to have a support person present in RTO proceedings.
What if my mental health needs affect my ability to respond to forms or notices?
Seek assistance from support services, and notify the RTO if you need extra time or support.
Are there legal aid or advocacy services for mental health and tenancy?
Yes, contact Legal Aid NWT for help.
If I can’t appear for a hearing due to mental health, what can I do?
Request an adjournment or alternate arrangements from the RTO as soon as possible.
Do I need a lawyer for tenancy disputes linked to mental health?
A lawyer is not required, but legal advice or advocacy can help. Legal aid may be available.
Can landlords put extra conditions in my lease due to my mental health?
No, leases cannot have discriminatory conditions based on mental health status.
How can I make a complaint to the Residential Tenancies Office?
Use the General Application form and submit it to the RTO.
Is my mental health information shared at RTO hearings?
Only relevant details are shared as needed for a fair hearing; sensitive information is kept private.
What is the best first step if I have a tenancy problem caused by mental health?
Communicate with your landlord in writing, and seek help from support services or legal aid.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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