Common Mental Health & Tenancy Mistakes to Avoid in Northwest Territories

Tenants in the Northwest Territories often face unique challenges when balancing mental health and housing stability. Knowing the rules and your rights is essential for avoiding pitfalls that could affect both your home and your well-being. This guide will help you steer clear of common mistakes related to mental health and tenancy, so you can protect yourself and maintain a safe, comfortable rental environment.

Mental Health and Tenancy: What Tenants Should Know in Northwest Territories

It’s important to remember that your mental health needs are recognized under the law, but there are certain steps and legal considerations to keep in mind when dealing with your landlord or rental issues in the territory.

Know Your Rights: Northwest Territories Tenancy Law

Tenancy in the Northwest Territories is governed by the NWT Residential Tenancies Act[1]. This legislation protects both tenants and landlords, setting out what is and isn’t allowed—whether you need repairs, want to make a request for reasonable accommodation, or are facing possible eviction.

For a full overview of tenant and landlord rights, see Tenant Rights and Landlord Rights in Northwest Territories.

Avoiding Common Mistake #1: Not Asking for Reasonable Accommodation

If your mental health condition means you require adjustments to your living space or tenancy (such as a support animal or a change in rules), always communicate your needs in writing. Under human rights law, landlords are required to consider requests for reasonable accommodation, so long as they do not cause the landlord undue hardship.

  • Action Step: Send a written letter to your landlord clearly outlining your situation and the accommodation you require. Provide medical documentation if requested.
  • Keep copies of all correspondence for your records.
If your landlord refuses a reasonable accommodation, you may be able to file a complaint with the NWT Human Rights Commission. Seek support from legal clinics or advocacy groups for guidance.

Avoiding Common Mistake #2: Overlooking Health & Safety Issues That Affect Mental Health

Your landlord is responsible for providing a rental home that meets health and safety standards. Failure to address issues like mold, pests, or unsafe conditions can exacerbate mental health struggles. Document concerns and request repairs in writing.

  • Be specific: List problems (e.g., leaky pipes causing dampness, which can trigger anxiety or depression).
  • If repairs are not completed, you can make a formal application to the Residential Tenancy Office for remedy.

For a broader overview on this subject, read Health and Safety Issues Every Tenant Should Know When Renting.

Avoiding Common Mistake #3: Not Understanding Your Rights After a Rental Agreement

Once you move in, it’s easy to overlook your ongoing rights and responsibilities, especially when dealing with mental health challenges. Key rights include timely repairs, notice for entry, and protection from unfair eviction.

For a full rundown, see What Tenants Need to Know After Signing the Rental Agreement.

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Avoiding Common Mistake #4: Not Knowing How to Respond to Eviction or Notice

Mental health issues can make it harder to manage paperwork or respond quickly. It’s crucial to react promptly if you receive a notice of termination or eviction:

  • Check the reason for termination—some reasons (like discrimination due to disability) are not lawful.
  • You have the right to contest eviction by applying to the NWT Residential Tenancy Office for a hearing.
  • If you need extra time or help because of a disability, include this in your response.

Relevant Forms and How to Use Them

  • Application to the Rental Officer (Form 13): Used if you want to resolve disputes like repairs, notice to vacate, or accommodation refusals. Submit the completed form to the Residential Tenancy Office. Download and instructions.
  • Notice to Terminate a Tenancy (Form 9 or Form 10): If you need to end your own tenancy due to health reasons, complete the relevant notice form, serve your landlord, and keep a copy. Get Form 9 or 10 here.

Always submit forms as soon as you can and keep dated proof of submission.

When to Get Extra Help

If mental health is impacting your tenancy, there are services that can help you communicate with your landlord, prepare documents, or attend a hearing. Community legal clinics, advocacy services, and support hotlines are invaluable for tenants in stressful situations.

Finding the Right Home for Your Well-being

Your environment plays a big role in your mental health. Use trusted resources like Find rental homes across Canada on Houseme to search for safe, suitable homes with features important to your mental well-being.

Frequently Asked Questions: Mental Health & Tenancy

  1. Can my landlord evict me because of my mental health condition? No. Landlords cannot evict you for having a mental health condition. If you face discrimination or eviction tied to your disability, seek help and consider filing a human rights complaint.
  2. What should I do if my landlord doesn’t fix health or safety issues? Document in detail, notify your landlord in writing, and file an application with the Residential Tenancy Office if repairs are not made.
  3. Are support animals allowed in rentals for mental health reasons? Yes, if a support animal is needed due to a disability, landlords are generally required to accommodate, unless it causes undue hardship. Provide documentation and request in writing.

How To Protect Your Tenancy When Facing Mental Health Challenges

  1. How to request reasonable accommodation for mental health needs? Write a letter to your landlord explaining your needs (e.g., a support animal or schedule changes), attach relevant supporting documents, and save a copy for your records.
  2. How to respond if you get a notice of eviction? Review the notice, check the reason provided, seek help if unclear, and apply to the Residential Tenancy Office within the specified time if you wish to challenge it.
  3. How to report poor conditions affecting your mental health? List all problems and their impacts, notify your landlord in writing, and if unresolved, submit an Application to the Rental Officer (Form 13) for resolution.

Key Takeaways

  • Communicate your mental health accommodation needs in writing.
  • Act quickly to address notices or health and safety issues.
  • Use official forms and know where to get support to protect your tenancy.

Need Help? Resources for Tenants


  1. NWT Residential Tenancies Act (official site)
  2. Official forms for the NWT Residential Tenancy Office
  3. NWT Human Rights Commission
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.