Ending a tenancy involves more than packing boxes: returning keys properly protects your deposit, prevents liability for unauthorized access, and makes settlement with your landlord smoother. In the Northwest Territories tenants should know when to hand over all keys, fobs, and remotes, how to document the exchange, and which official forms or notices may be needed. This guide explains practical steps for renters to avoid disputes, preserve evidence for inspections, and understand timelines and common landlord expectations in NWT. It uses clear, tenant-focused language and points you to official resources and forms you may need before, during, and after moving out.
What returning keys means in the Northwest Territories
Returning keys means handing over every item that grants access to the rental unit or building (unit keys, mailbox keys, fobs, garage remotes). Doing this on time ends your responsibility for access-related damages and security issues in most cases. Keep a record of the handover time and the items returned so you can show you met your obligations.[1]
When and how to return keys
Follow your lease for the official move-out date and any specific handover instructions. If your lease requires an in-person handover, schedule a mutually convenient time with your landlord or property manager and get a written receipt for the keys you give back.
- Return keys on or before your move-out date to avoid being charged for continued occupancy.
- Arrange a pickup or drop-off time in writing so both parties agree on when the tenancy ended.
- Hand over every access item including fobs, remotes, mailbox keys, and storage locks.
- Obtain a signed receipt or a short written note from the landlord listing returned items and the date.
Documentation, evidence and the final inspection
Before returning keys, complete a final walkthrough with the landlord if possible. Take timestamped photos or video of the cleaned unit and note the meter readings if applicable. If your landlord completes a move-out inspection form, get a copy. Where a final inspection is required or encouraged, see The Final Inspection: What Tenants Need to Know Before Moving Out for practical tips on preparing and what to bring to the inspection.[2]
Security deposit, deductions and required forms
When you return keys you should also confirm how and when your security deposit will be returned and whether any deductions are being claimed. Ask the landlord for an itemized list of deductions and receipts. Common related forms include a written termination notice or inspection report; if your landlord uses an official move-out or deposit reconciliation form, request a copy and keep it with your records. For specific forms and where to access them, consult the official residential tenancy information for the Northwest Territories.[1]
- Ask for an itemized statement of any deductions from your deposit and supporting receipts.
- If you receive a written deduction form, review it and request clarification on any charge you dispute.
- If you believe a deduction is unfair, keep all photos, inspection notes, and communications to support your claim.
Common disputes and how to avoid them
Most disputes about keys or deposits come from poor communication or missing evidence. Avoid surprises by returning all keys, documenting the handover, and confirming the date the landlord accepts possession. If a landlord claims you didn’t return keys, your signed receipt or time-stamped photos showing the unit empty and secured are your best evidence.
Moving resources and finding your next rental
If you are planning your next move, you can search listings and prepare early by using tools that show available units and neighbourhood details. Explore Houseme for nationwide rental listings to review current listings and plan your timing.
FAQ
- When is the official time my tenancy ends?
- Your tenancy usually ends on the date in your lease or on the effective date of a written termination notice. Returning keys on or before that date and getting a signed receipt helps prove the tenancy ended.
- Do I have to return every set of keys and fobs?
- Yes. Return all items that provide access, including copies, fobs, remotes, and any common-area keys. Keep a list and obtain a receipt for what you handed over.
- What if the landlord won't meet me to accept the keys?
- Arrange a reasonable alternative such as meeting at a secure drop-off location or sending the keys by a trackable method and asking the landlord to confirm receipt in writing.
- Can I be charged if I return keys late?
- Possibly. If the lease states rent continues until keys are returned or possession is accepted, late return may create liability for rent; document communications about any agreed extension.
How-To
- Confirm your official move-out date in writing and notify the landlord of your planned handover time.
- Complete a final walkthrough and take dated photos or video of the cleaned unit.
- Hand over all keys, fobs, remotes, and storage keys; ask the landlord to sign a brief receipt listing items and the handover date.
- Request any inspection report or move-out form and get a copy for your records.
- Confirm arrangements for your security deposit return and ask for an itemized list of deductions if any are claimed.
- If a dispute arises, contact the territorial tenancy office or tenant advice services to learn how to file a complaint.
Key Takeaways
- Return all access items on or before the agreed move-out date and get a signed receipt.
- Document the condition of the unit with dated photos and keep inspection notes.
- Ask for an itemized statement of any deposit deductions and hold supporting evidence to dispute unfair charges.
Help and Support / Resources
- Residential Tenancies information - Government of the Northwest Territories
- Residential Tenancies Act - Government of the Northwest Territories (legislation)
