Landlord and Tenant Board: How It Protects Tenants in Northwest Territories

If you’re renting a home in the Northwest Territories, knowing where to turn for help with disputes or questions is crucial. The Landlord and Tenant Board acts as the independent decision-making body for rental housing disputes in the Northwest Territories, providing tenants with fair access to justice and up-to-date tenancy protections under territorial law.

What Is the Landlord and Tenant Board?

The Northwest Territories Landlord and Tenant Office (sometimes referred to as the Residential Tenancies Office or RTO) oversees most matters between landlords and tenants. This includes dealing with evictions, rent increases, maintenance issues, and more, all guided by the Residential Tenancies Act of the Northwest Territories¹.

The Board/Office offers:

• Official forms for applications and notices
• Written decisions resolving disputes
• Guidance for both tenants and landlords on their legal rights and responsibilities

Key Roles of the Landlord and Tenant Board

The Board’s main purpose is to provide a fair, accessible way to solve problems between tenants and landlords. Common issues include disagreements about rent, property conditions, or ending a lease.

Types of Issues the Board Handles

• Evictions (for non-payment, breach of lease, or owner use)
• Disagreements about Obligations of Landlords and Tenants: Rights and Responsibilities Explained
• Disputes about repairs or maintenance
• Questions about security deposits
• Problems with rent increases
• Concerns about privacy, safety, or property access

Tip: Always communicate with your landlord in writing whenever possible. This gives you a clear record if a dispute goes to the Board.

The Dispute Resolution Process

If you and your landlord can’t resolve an issue directly, you have the right to apply to the Board for a decision. The Board aims to be accessible and impartial, meaning it treats both tenants and landlords fairly.

Key Steps in Filing a Dispute

• Check what forms and information you need on the Residential Tenancies Office site.
• Fill out the application form specific to your issue.
• Submit the form by email, mail, or in person. The Office will explain what happens next.
• You may be asked to participate in a hearing, usually by phone or in writing.

For example, if your landlord issues you a notice of eviction you believe is unfair, you can apply to the Board using the right form (see next section for more on forms).

Essential Forms for Tenants in Northwest Territories

Here are some key forms tenants may need, and how to use them:

• Application to Director (Form 1): Used to formally apply for a decision if you are disputing an eviction or another tenancy issue.
  Find Form 1 here. Complete and submit to the Residential Tenancies Office with all supporting details.
• Notice of Termination (Form 2): If you need to end your tenancy for a legal reason, this is the required notice to give your landlord.
  Access Form 2 here. Fill it out and deliver to your landlord according to the instructions on the form.
• Notice of Entry: Landlords must use this when requesting to enter your unit, except in emergencies.
  See Notice of Entry form here.

Your Rights as a Tenant

The Board upholds your rights, including:

• The right to safe, healthy housing
• Protection from unlawful eviction
• Receiving proper notice for entry, rent increases, or lease termination
• The right to dispute landlord actions before an impartial decision-maker

Learn more about Tenant Rights and Landlord Rights in Northwest Territories for a full overview of your rights and legal protections.

For moving in, emergencies, and handling complaints, check out supporting guides such as Obligations of Landlords and Tenants: Rights and Responsibilities Explained to understand everyday expectations.

Relevant Territorial Legislation

All decisions are made under the Residential Tenancies Act (NWT), which outlines everything from notice periods to repair responsibilities. It is your go-to resource on all rental rules in the territory.

How the Board Supports Tenants

The Board is there to ensure fairness—whether you need urgent repairs, a rental increase review, or want to challenge an eviction notice. Its staff can clarify which form to use and what documents to submit.

If you’re searching for your next home or exploring rental options, Find rental homes across Canada on Houseme for safe, verified listings.

Frequently Asked Questions

1. What can I do if my landlord doesn’t return my damage deposit?
   If your landlord keeps your deposit without a legal reason, you can apply to the Residential Tenancies Office using Form 1 to resolve the matter and possibly recover your deposit with interest.
2. How do I challenge an eviction notice?
   Complete the Application to Director (Form 1) as soon as possible after receiving the notice. Include your reasons and any supporting evidence. A tenant can attend a hearing and present their case.
3. How long does the Board take to issue a decision?
   Timelines vary, but many simple applications are addressed within a few weeks of the hearing. Complex cases may take longer. The Office will notify you when a decision is finalized.
4. Do I need a lawyer to apply to the Board?
   No, the process is designed to be accessible to all tenants. You can seek support from tenant advocacy groups for help with forms or hearings.
5. Are verbal rental agreements covered by the Board?
   Yes, both written and verbal tenancies are covered by the Residential Tenancies Act and the Board’s authority.

Key Takeaways

• The Landlord and Tenant Board (Residential Tenancies Office) in the Northwest Territories is your main resource for resolving rental disputes.
• Common issues include evictions, rent increases, deposits, and repair disputes.
• Always use official forms and seek support if needed to protect your rights as a tenant.

Need Help? Resources for Tenants

• Residential Tenancies Office (Landlord and Tenant Board), Government of Northwest Territories - Forms, guidance, and contact information
• Phone: 867-767-9256 ext. 82481
• Email: rent@gov.nt.ca
• Northwest Territories Residential Tenancies Act
• To learn more, see Tenant Rights and Landlord Rights in Northwest Territories

---

1. Northwest Territories Residential Tenancies Act - Full Text Here
2. Northwest Territories Residential Tenancies Office – Official Website

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy