Before you ask for a reference
When your lease is ending, start by collecting documents that show you met your tenant responsibilities in the Northwest Territories. Review move-out requirements and cleaning expectations in your lease and follow a final inspection checklist like the one in The Final Inspection: What Tenants Need to Know Before Moving Out or the guidance in Moving Out Tips: A Tenant''s Guide to a Smooth Rental Exit.
- Rental payment records and receipts.
- Photos or videos of the unit at move-out.
- Copies of the final inspection report and correspondence with your landlord.
- Any repair requests or confirmations of completed repairs.
How to request a reference
Ask for a written reference from your landlord as a professional email or letter. Be polite, include move-in and move-out dates, and note that documentation is attached. Offer to meet or provide further details if needed.
- Send a formal written request asking for a reference and a signed confirmation of move-out condition.
- Attach copies of the move-out photos, receipts, and the final inspection report.
- Allow a reasonable deadline (for example, 7–14 days) for the landlord to respond.
If you need examples of wording, try: "Please provide a written reference confirming tenancy dates and condition. I have attached the move-out report and photos." Keep a copy of your sent request. To search for new rentals, Find rental homes across Canada on Houseme.
If a landlord refuses or gives a negative reference
First try to resolve the issue directly. If that fails, you may have options through the territorial process and legislation.[1][2]
- Contact the landlord in writing and request clarification about the reference content.
- Keep all evidence of tenancy performance and communications.
- Apply to the territorial office or tribunal to resolve disputes about references or inaccurate statements; include your documents and the written request.
FAQ
- How long should a landlord take to provide a reference?
- There is no fixed period, but asking for a written response within 7–14 days is reasonable; state your deadline in writing.
- Can a landlord refuse to give a reference?
- Yes, landlords may refuse, but refusing without reason can be raised in a dispute with the territorial office or tribunal.
- What if a landlord gives a false or damaging reference?
- Collect evidence, ask for correction in writing, and consider filing an application with the territorial authority or seeking legal advice.
How-To
- Gather documents: receipts, photos, inspection reports, and any communication with the landlord.
- Send a clear written request for a reference and attach supporting documents.
- Wait a reasonable period; follow up in writing if there is no response.
- If needed, apply to the territorial residential tenancies office with the evidence and your written request.
Help and Support / Resources
- Contact the Government of the Northwest Territories: Residential Tenancies
- Northwest Territories: Residential Tenancies Act
