How do I get my damage deposit back in the NWT?

Your landlord must return your deposit (plus interest) within 15 days after you move out, provided you've met all lease obligations and left the unit undamaged. If there's a dispute, you can apply to the Rental Officer for resolution.

What do I do if my landlord refuses needed repairs?

Notify your landlord in writing first. If repairs aren't completed promptly, you may apply to the Rental Officer for assistance and attach evidence of your communication.

Can my landlord raise my rent at any time in the Northwest Territories?

No, landlords must give at least three months' written notice before a rent increase and can only do this once every 12 months in most circumstances.

What are my options if I want to end my lease early?

You must provide proper notice and may need your landlord’s agreement, unless there are legally qualifying reasons such as family violence or major health and safety concerns.

10 Essential Tenant Rights in Northwest Territories

Tenant Rights & Responsibilities Northwest Territories published: June 13, 2025

If you're renting in the Northwest Territories, knowing your legal rights as a tenant is the key to a safe, stable, and worry-free rental experience. The Northwest Territories' Residential Tenancies Act outlines your protections, from damage deposits to repairs and privacy. This guide covers the top 10 rights you should know as a tenant—whether you're moving in, facing a rent increase, navigating repairs, or getting ready to move out.

1. Security of Tenancy

Once you sign a lease and move in, your right to stay is protected unless your landlord has a legitimate legal reason for eviction (such as non-payment of rent or breach of agreement). Your landlord cannot evict you without following the proper legal process laid out by the NWT Rental Officer.

2. Fair Rental Deposits

Landlords can require a security (damage) deposit, but it cannot exceed one month’s rent. Deposits must be kept in trust and returned—plus interest—when you move out, provided you meet tenancy obligations. For details on your rights and how to protect your deposit, see Understanding Rental Deposits: What Tenants Need to Know.

3. The Right to a Safe and Habitable Home

Your landlord is responsible for ensuring your rental meets basic health, safety, and housing standards. This includes working plumbing, heat, and locking doors and windows. If these standards aren’t met, you can contact the authorities or seek help from the Rental Officer. You can also learn more about health and safety duties in Health and Safety Issues Every Tenant Should Know When Renting.

4. Privacy and Entry Rights

You have a right to privacy in your home. Your landlord must provide at least 24 hours’ written notice before entering your unit, except in emergencies. Entries should only occur between 8 a.m. and 8 p.m., and for valid reasons such as repairs or showing the property to potential renters.

5. Proper Notice for Rent Increases

Rent can only be increased with at least three months’ written notice and only once every 12 months in most cases. Make sure any rent increase notice follows the proper process and time frame. You can object or seek advice through the Rental Officer if you believe the increase is unlawful. For more, review the rules on rent increases in the Residential Tenancies Act.

6. Timely Repairs and Maintenance

Your landlord must carry out repairs promptly to keep your unit in good condition. As a tenant, you’re responsible for keeping the property reasonably clean and reporting any maintenance issues as soon as possible. If urgent repairs are needed, contact your landlord in writing first. If the problem is not fixed, you may apply to the Rental Officer for help.

7. Receiving Proper Notice Before Ending Tenancy

Your landlord must provide written notice if ending your tenancy, usually 3 months for periodic leases. There are specific notice forms and time periods for different situations (e.g., owner move-in, non-payment of rent, or lease violations). Forms like the “Notice to Terminate Tenancy” can be found on the NWT government forms page. Example: If you receive a Notice to Terminate Tenancy for non-payment, you have 14 days to pay before the tenancy can legally end.

8. Applying to the Rental Officer

Tenants can apply to the Rental Officer for issues such as unlawful eviction, unresolved repairs, or disputes over deposits. The Application to Rental Officer form must be completed and submitted. For example, if your landlord refuses to return your deposit, you can fill out this form, detail your complaint, and submit it for review and a hearing. Official forms and guidance are here.

9. Receiving Written Agreements and Notices

Request a written tenancy agreement before moving in. All notices—such as rent increases, entry, or eviction—must be in writing, with clear information about the effective dates and reasons. If unclear, keep a copy of all communications.

10. The Right to Challenge Unfair Treatment

If you believe your rights have been violated, you can file a complaint with the Rental Officer or contact a tenant support service. Seek documentation, keep records, and know your process for disputes. It’s your right to a fair hearing and resolution.

Northwest Territories: Additional Fact Sheet

For more information about your rights as a tenant or landlord in the NWT, read Tenant Rights and Landlord Rights in Northwest Territories.

Tip: Document Everything! Keep records of all rent payments, communications, and notices. This protects you if disputes arise.

Ready to explore new rental options? Browse apartments for rent in Canada and find your next home easily anywhere in the Northwest Territories or across the country.

Frequently Asked Questions

How do I get my damage deposit back in the NWT?
Your landlord must return your deposit (plus interest) within 15 days of moving out—if you’ve met lease obligations and left the unit undamaged. Disputes can be filed with the Rental Officer.
What do I do if my landlord won’t fix something?
Notify your landlord in writing first. If repairs aren’t made quickly, you can apply to the Rental Officer for help. Document all communication and keep copies.
Can my landlord raise the rent whenever they want?
No, rent increases require a minimum of three months’ written notice and can only occur once every 12 months in most cases.
What happens if I want to end my lease early?
Discuss options with your landlord. You may need to give proper notice or negotiate an agreement. Early termination may require the landlord’s approval, unless there are legal reasons such as family violence.

Conclusion

Know your rights and responsibilities—these protect both your home and finances.
Always keep written records and official documents during your tenancy.
Contact the NWT Rental Officer or tenant services if you face problems you cannot resolve directly.

Keeping informed will help you build a positive, stress-free rental experience in the Northwest Territories.

Need Help? Resources for Tenants in Northwest Territories

Rental Officer (NWT) – Handles all tenancy disputes, complaints, and applications
Official Forms and Guidance – Download application and notice forms for tenants
GNWT: Residential Tenancies Program – Information for tenants and landlords