What the law requires in Newfoundland and Labrador
The Residential Tenancies Act and the province's residential tenancy processes set out minimum habitability standards, including adequate heating. The body that hears disputes and applications is the Residential Tenancies Board[1], and the Act itself explains notices, timelines and enforcement[2]. If your landlord will not repair a heating system after you notify them, you can file an application to the Board using the official application form[3].
Minimum expectations for heating and habitability
- Provide safe, working heating equipment so indoor temperatures are maintained at a reasonable level.
- Keep common heating systems (boilers, furnaces) maintained and repair them promptly.
- Follow any written terms about heating in the lease, but lease terms cannot remove basic habitability rights.
- Respond to written repair requests within a reasonable timeframe and keep records of communications.
What to do if your unit is too cold
- Document the problem immediately: note dates, indoor temperature, and take photos of vents, thermostats, or equipment.
- Send a written repair request to your landlord describing the issue and the impact on habitability; keep a copy.
- If the landlord arranges repairs, allow reasonable access for technicians and get written confirmation of the work done.
- If a repair is urgent (no heat in extreme cold), inform the landlord immediately and explain the urgency; follow up in writing.
- If repairs are not completed, file an application with the Residential Tenancies Board describing your attempts to get the issue fixed.
FAQ
- Who enforces heating standards for rentals in Newfoundland and Labrador?
- The Residential Tenancies Board handles disputes and enforcement related to heating and habitability under provincial tenancy law.
- How long should I wait for a landlord to fix heating?
- A landlord should respond promptly; for non-urgent repairs "reasonable time" applies, while no heat in cold weather is usually treated as urgent and requires immediate action.
- Can I pay for emergency repairs and deduct the cost from rent?
- Tenants should not deduct repairs from rent unless the law or a Board order explicitly allows it; always seek guidance or an application to the Residential Tenancies Board first.
How-To
- Review your lease to confirm any heating clauses and note who is responsible for system maintenance.
- Document the issue with dates, temperatures, photos, and copies of any communications to the landlord.
- Send a clear written repair request to the landlord describing the problem and asking for a repair date.
- Allow a reasonable time for the landlord to act; follow up in writing if no response arrives within that timeframe.
- If the landlord does not fix the problem, file an application with the Residential Tenancies Board including your documentation and written requests.
Key Takeaways
- Document every heating problem and keep copies of written requests to the landlord.
- Contact the landlord in writing first and be clear about urgency if the unit is dangerously cold.
- Use the Residential Tenancies Board if repairs are not made and gather all evidence before filing.
Help and Support / Resources
- Residential Tenancies Board - Government of Newfoundland and Labrador
- Residential Tenancies Act (Newfoundland and Labrador)
- Application form to the Residential Tenancies Board
- [1] Residential Tenancies Board - Government of Newfoundland and Labrador
- [2] Residential Tenancies Act (Newfoundland and Labrador)
- [3] Application form to the Residential Tenancies Board
For local rental searches and to compare listings while you consider your options, Find rental homes across Canada on Houseme. For more on safety and repair rights see Health and Safety Issues Every Tenant Should Know When Renting and if you need guidance on emergency fixes see Emergency Situations and Repairs: Tenant Rights and Responsibilities.
