Landlord responsibilities for cooling
In Newfoundland and Labrador landlords must keep rental units in a reasonable state of repair and fit for habitation under the Residential Tenancies Act[2]. That generally means they must maintain central or built-in systems they supplied, and ensure living spaces are safe and ventilated. If the lease specifically promises air conditioning or cooling, the landlord is responsible to provide and repair that system.
Common landlord duties
- Repair or maintain built-in HVAC and fixed cooling equipment the landlord supplied.
- Fix faults that make the unit unsafe, such as overheating, poor ventilation, or mould caused by HVAC failure.
- Keep records of maintenance and provide receipts or notices when major repairs are done.
What tenants should do first
If your air conditioning or cooling fails, start by checking your lease to see what was promised. If the system is the landlord’s responsibility, tell them in writing so there is a clear record. If a repair is urgent and the landlord cannot be reached, follow steps for emergency repairs.[1]
- Describe the problem clearly (what failed, when it started, and any safety concerns).
- Include photos or short video showing the fault, where possible.
- Give the landlord a reasonable time to respond and fix the issue.
When repairs are urgent
Urgent problems are those that affect safety or habitability, like system failures causing extreme heat, risk to medical conditions, or mould from poor ventilation. If an urgent repair is needed and the landlord does not act, tenants can use formal complaint channels through the province or seek an order from the Residential Tenancies authority. For guidance on immediate hazards and tenant options see Emergency Situations and Repairs: Tenant Rights and Responsibilities.
Portable air conditioners, fans and power costs
Many tenants consider portable AC units. A landlord can set rules about installation and electrical use in the lease, but any restriction must be reasonable. Tenants who install portable units should get written permission when installation affects the building, and clarify who pays for added electricity. If your building prohibits portable units, try asking for an exemption in writing, explaining health or medical need and offering to cover installation costs.
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How to escalate if repairs aren’t made
When informal requests don’t work, document everything and use the formal routes available through provincial residential tenancy services. Many tenants file an application to the Residential Tenancies Tribunal or equivalent to ask for an order requiring repairs, cost reimbursement, or rent abatement. For non-urgent matters, courts or tribunals set timelines and allow evidence you collected (photos, emails, receipts).
- File a formal application with the Residential Tenancies office if the landlord ignores written requests.
- Be aware of any filing deadlines and required notice periods before the tribunal will hear your case.
- Bring evidence: dated repair requests, photos/videos, and receipts for emergency fixes you paid for.
FAQ
- Can a landlord refuse to repair an air conditioner?
- If the air conditioner is part of the unit or promised in the lease, the landlord generally must repair it; otherwise responsibilities depend on the lease and provincial rules.
- Can I install a portable AC without permission?
- You should get written permission for installations that affect the building or electrical system; reasonable rules in a lease may apply.
- What if the landlord does nothing after I ask for repairs?
- Document your requests and consider filing an application with the Residential Tenancies authority for an order requiring repairs or compensation.
- Will I be charged more rent if I use a portable unit?
- Not normally, but you may be responsible for higher electricity costs unless the lease states otherwise.
How-To
- Check your lease for any clauses about cooling and tenant responsibilities.
- Send a clear written repair request to the landlord describing the problem and giving a reasonable deadline.
- Keep dated records of messages, photos, and any costs you incur related to the repair.
- If the landlord does not act, file a formal application with the Residential Tenancies office for dispute resolution.
- Prepare for a hearing by organizing evidence and, if possible, seeking free tenant advice before your scheduled date.
Help and Support / Resources
- Service NL - Residential Tenancies
- Newfoundland and Labrador Legislature - Residential Tenancies Act
- Residential Tenancies forms and applications
