Who is responsible for roof and exterior repairs?
In Newfoundland and Labrador the landlord is typically responsible for the exterior of the rental property and for keeping the premises in a state of repair that meets basic habitability standards. That duty usually covers the roof, exterior walls, gutters, downspouts, and structural elements referenced in provincial tenancy legislation[2]. Tenants must take reasonable care, avoid causing damage, and report issues promptly. For more on general tenant and landlord duties see Tenant Rights and Landlord Rights in Newfoundland and Labrador.
Common roof and exterior repairs landlords must handle
- Repairing active roof leaks that allow water into living spaces.
- Replacing or repairing damaged shingles, flashing, or underlayment that affect weatherproofing.
- Clearing and repairing gutters and downspouts to prevent water damage.
- Fixing or replacing rotten siding, fascia, or exterior trim that threaten structure or safety.
- Repairing exterior stairs, decks, railings or handrails that present a safety hazard.
How to request repairs
Start by notifying your landlord in writing and describe the problem, location, and any immediate risks. Keep copies of every message and note any replies. If the landlord does routine repairs differently in a lease, follow those procedures but still keep your own records. For guidance on which repairs are the landlords responsibility and typical timelines, see Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
- Take dated photos or video of the damage and note when it started.
- Send a clear written request (email or registered letter) describing the repair needed.
- Allow a reasonable time for the landlord to respond and arrange repairs.
- If there is no response, follow up and consider next steps like filing a tribunal application.
Emergency repairs and immediate safety
If a roof or exterior issue creates an immediate safety risk (major leak, structural collapse risk, electrical hazards from water), call emergency services if people are in danger and notify your landlord right away. For urgent repairs that threaten habitability and when a landlord does not act, tenants can use emergency application procedures or contact the tribunal for urgent relief; see guidance on emergency repair rights and processes[3] and review Emergency Situations and Repairs: Tenant Rights and Responsibilities for steps to take.
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FAQ
- Who pays for roof repairs when leaks cause damage?
- The landlord is usually responsible for repairing roof leaks and related structural issues. If a tenant caused the damage through misuse, the landlord may seek compensation. Record and report the issue promptly, and keep receipts if you pay for emergency measures.
- How long must a landlord take to fix exterior problems?
- There is no single fixed timeline; landlords must act within a reasonable time depending on urgency. Emergency hazards require immediate action, while less urgent repairs should be completed within a timeframe that reflects weather, contractor availability, and safety considerations.
- Can I hire someone to fix a roof if the landlord wont?
- Only hire contractors yourself after checking your lease and local rules. In some cases tenants may be allowed to arrange emergency repairs and deduct costs, but this is regulated and usually requires prior notice or tribunal approval. Keep all receipts and get written approvals where possible.
How-To
- Document the problem with dated photos, videos and notes of when damage started.
- Send a written repair request to your landlord that describes the issue and asks for repairs by a reasonable date.
- Wait a reasonable period for a response, following up by phone and in writing if needed.
- If unresolved, prepare an application to the Residential Tenancies Tribunal with your evidence and submit according to the tribunals instructions[1].
Help and Support / Resources
- Residential Tenancies Tribunal (Service NL)
- Service NL consumer help - Residential tenancies
- Residential Tenancies Act - Newfoundland and Labrador
