Repair Rules for Tenants in Newfoundland and Labrador

Maintenance & Repairs Newfoundland and Labrador 4 min read · published March 09, 2026 Flag of Newfoundland and Labrador

As a tenant in Newfoundland and Labrador, understanding your rights and responsibilities when it comes to rental repairs is crucial for maintaining a peaceful living environment. Whether it's a leaky faucet or a more serious issue such as heating troubles, knowing the repair rules can help you handle these situations effectively.

Keep a simple repair log: note the date, problem, and who you spoke to, and save emails or texts. Photograph issues when possible. This helps document requests and support any escalation to the Residential Tenancies Office.

Repair Responsibilities for Tenants and Landlords

In Newfoundland and Labrador, the Residential Tenancies Act governs rental agreements and outlines repair responsibilities. Generally, landlords are responsible for maintaining the rental property in a good state of repair. This includes ensuring that all necessary facilities such as plumbing, heating, and electrical systems are operational and safe.

Tenant Responsibilities

  • Tenants should report any repair needs promptly to avoid escalating problems.
  • Keep the rental unit clean and sanitary to prevent unnecessary repairs.
  • Avoid causing damage to the property or using systems improperly.
Landlords should respond within a reasonable timeframe. If you don’t receive a written acknowledgement or a repair timeline, ask for one in writing and keep a copy.

Landlord Responsibilities

  • Address and complete necessary repairs within a reasonable timeframe once notified.
  • Ensure that all essential services such as water and heating are functional.
  • Provide tenants with emergency contact information for urgent repair needs.
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How to Request Repairs

When you notice something amiss in your rental unit, the first step is to inform your landlord. Tenants are encouraged to submit repair requests in writing, maintaining a record for future reference. Email communication is typically appropriate, as it leaves a time-stamped record of your request.

If there is imminent danger, prioritize safety and call emergency services. Then inform your landlord as soon as it’s safe, and document what happened.

Health and Safety Considerations

Repairs related to health and safety issues, such as mold or electrical hazards, should be prioritized. Always bring such issues to the landlord's attention as soon as possible. Delays can result in violations of your rights as a tenant, as landlords are obligated to provide a safe living environment. For more advice on this, consider exploring Health and Safety Issues Every Tenant Should Know When Renting.

Emergency Repairs

For urgent issues that may pose a threat to health or the structure of the building, tenants might need to take immediate action if the landlord is unavailable. In such cases, contacting the appropriate emergency services is recommended if there is an imminent risk.

Gather copies of all repair requests, dates, photos, and any landlord replies. Then file the complaint with the Residential Tenancies Office and keep a copy for your records.

Filing a Complaint

If a landlord fails to make necessary repairs, tenants can file a formal complaint with the Residential Tenancies Office. Having documented your requests and the response (or lack thereof) from your landlord will be crucial in such cases.

Begin filing promptly; have copies of requests and landlord replies, dates, and any related receipts ready. This helps support your case when you contact the Residential Tenancies Office.

Useful Resources

For more information on tenant rights concerning repairs or other issues, the Routine Repairs in Rental Units: Tenant and Landlord Responsibilities guide provides a detailed overview. Additionally, browsing Canada's best rental listings platform can help you stay informed about housing standards and expectations.

Example: contact the Residential Tenancies Office for guidance, and bring your repair log and supporting documentation when you speak with staff.

Tenant Rights and Landlord Rights in Newfoundland and Labrador

More information about your rights as a tenant in this province can be found on our Tenant Rights and Landlord Rights in Newfoundland and Labrador page.

  1. Can a landlord enter my apartment to perform repairs? In Newfoundland and Labrador, landlords must provide 24 hours’ written notice to enter your unit for non-emergency repairs.
  2. What should I do if my landlord is not responding to repair requests? Keep a detailed record of your repair requests and consider filing a complaint with the Residential Tenancies Office.
  3. Are tenants responsible for minor repairs? Tenants may handle minor aesthetic repairs, but larger issues or those affecting habitability should be addressed by the landlord.
  1. How to properly report a repair issue to your landlord?
    1. Draft a detailed description of the issue, including when it started.
    2. Send your repair request through a documented channel, such as email.
    3. Maintain a copy of your correspondence for reference if further action is needed.
  2. How to file a complaint with the Residential Tenancies Office?
    1. Gather all relevant documentation and communication with your landlord.
    2. Visit the official website and fill out the complaint form.
    3. Submit the form along with any supporting documents either online or through mail.

Need Help? Resources for Tenants

If you need further assistance regarding repairs or other tenant rights issues, contact the Newfoundland and Labrador Residential Tenancies Office. They provide resources and support to both tenants and landlords.


  1. Residential Tenancies Act, Newfoundland and Labrador: Access the complete act here.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.