Illegal Rental Application Questions in Newfoundland and Labrador

Applying for a rental home in Newfoundland and Labrador should be straightforward, respectful, and discrimination-free. However, some landlords or property managers may unknowingly (or intentionally) ask questions that are illegal under provincial and federal law. Knowing your rights helps you spot red flags and protect your privacy and fair treatment during the rental application process in Newfoundland and Labrador.

Who Regulates Rental Applications and Discrimination?

In Newfoundland and Labrador, rental housing discrimination is governed both by the Residential Tenancies Act, 2018 and the Human Rights Act, 2010. The Residential Tenancies Division of Service NL (official board) oversees tenancy disputes and applications.

What Questions Are Illegal on a Rental Application?

Landlords need information to ensure rental suitability but cannot ask questions that are discriminatory. Under the Human Rights Act, 2010 and the Residential Tenancies Act, landlords cannot discriminate based on:

  • Race, colour, ethnic or national origin
  • Religion
  • Sex, gender identity, sexual orientation
  • Marital status, family status
  • Age
  • Disability (physical or mental)
  • Source of income (e.g., social assistance)

During your rental search, questions that directly or indirectly touch on these protected grounds are illegal. Here are some examples:

  • "Are you married? Do you have children?"
  • "What is your race or religion?"
  • "Do you plan to have children during your tenancy?"
  • "Are you on social assistance?"
  • "Do you have a disability or require accommodation?"
If you’re asked a question that makes you uncomfortable or seems personal/private, pause and consider if it relates to a legally-protected ground. You are within your rights to politely decline to answer.

Permitted Questions on a Rental Application

Landlords are allowed to request basic information to assess applicants. These may include:

  • Name, current address, and contact information
  • Proof of income (without specifying the source)
  • Credit references or employment information
  • References from previous landlords

Landlords may ask about your ability to pay rent, but not the specific source (for example, it’s illegal to say “We do not accept social assistance” or “No students”). For tips on preparing your application and protecting your deposit, see Understanding Rental Deposits: What Tenants Need to Know.

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Document every illegal question and preserve any emails or texts about it. Note dates and who asked, and bring this record if you file a complaint with the Newfoundland and Labrador Human Rights Commission.

What To Do If You’re Asked an Illegal Question

If you believe you have been asked an illegal question or experienced discrimination in the rental process, you have recourse:

  • Politely decline to answer illegal questions and explain your rights under the Human Rights Act, 2010.
  • Keep written records of your interactions with landlords (emails, texts, or application forms).
  • If you are denied housing and suspect discrimination, you can file a complaint with the Newfoundland and Labrador Human Rights Commission.

For disputes regarding tenancy or discriminatory practices, the Residential Tenancies Division of Service NL handles applications from tenants and landlords for resolutions.

Example: If you believe you faced discrimination, use the Human Rights Complaint Form to start a case, or use Form 12 to begin a tenancy dispute with Service NL. Keep copies of all forms and receipts for deadlines.

Official Forms For Complaints

  • Application to Have a Complaint Heard (Form 12): Used to begin a tenancy dispute through Service NL. Download from the official source. Example: If a landlord refuses to rent to you because of your family status, submit this form with as much detail as possible.
  • Human Rights Complaint Form: File with the Newfoundland and Labrador Human Rights Commission if you believe you’ve experienced discrimination when applying for a rental. Access the form and full process from the official Commission website. Example: Use if a landlord asks about your disability or religion and then denies your application.

Legislation Protecting Tenants

These laws provide strong protections against rental discrimination and ensure tenants are treated fairly at all stages of renting.

Understand Your Rights

Every renter in this province is protected from discrimination. For a detailed overview of all tenant and landlord laws, see Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Want to compare rental listings, neighborhoods, or types of homes in Canada? Find rental homes across Canada on Houseme for an easy and secure search experience.

Frequently Asked Questions About Rental Application Discrimination

  1. Can a landlord ask where I am from or about my immigration status?
    No, landlords cannot ask about your citizenship, ethnicity, or immigration status. This is considered discrimination under the Human Rights Act.
  2. Is it legal for a landlord to request my SIN number on a rental application?
    Landlords may request your Social Insurance Number (SIN) for credit checks, but you are not legally required to provide it. Alternate ID, like a driver’s license or credit card, should be accepted.
  3. What if I am denied a rental after answering a personal question?
    If you believe the denial was discriminatory, you can file a complaint with the Human Rights Commission or submit a dispute application to the Residential Tenancies Division using the proper form.
  4. Are landlords allowed to refuse me because I have children?
    No, family status is a protected ground under the Human Rights Act, so refusing to rent to tenants with children is illegal.
  5. Where can I get help if I feel I was discriminated against as a tenant?
    Support is available from the Newfoundland and Labrador Human Rights Commission and the Residential Tenancies Division of Service NL, which both assist with resolving such issues.

Key Takeaways for Tenants

  • Landlords in Newfoundland and Labrador cannot ask rental application questions based on race, religion, family status, disability, or other protected grounds.
  • If you encounter discrimination, document everything and seek help from the Human Rights Commission or Residential Tenancies Division.
  • Know what information is legal for a landlord to request to keep your rental search safe and respectful.

Being familiar with the law makes the application process smoother and safer for all parties.

Insight: Create a simple one-page checklist of legal questions and permitted documents to bring to each rental viewing, so you can compare listings confidently.

Need Help? Resources for Tenants


  1. Residential Tenancies Act, 2018 (NL): View full legislation
  2. Human Rights Act, 2010 (NL): Official summary
  3. Residential Tenancies Division (Service NL): Official page
  4. Human Rights Commission – Complaint Forms: File a complaint

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.