What to Do If Your Landlord Refuses Rent in New Brunswick

If you're a tenant in New Brunswick and your landlord refuses to accept your rent, it's important to understand your rights and know what steps to take. This situation can be stressful, but by acting quickly and following the right process, you can protect yourself and prevent more serious issues like eviction.

Understanding the Issue: Why Might a Landlord Refuse Rent?

Generally, landlords are expected to accept rent payments as outlined in your lease. However, there are certain circumstances under which a landlord might refuse your rent, such as:

  • They intend to end your tenancy for a reason allowed by the Residential Tenancies Act of New Brunswick[1]
  • The payment is late, and the landlord has already initiated the eviction process
  • Your payment method is not approved in your lease agreement
  • There are significant arrears or unresolved lease breaches

It's vital to clarify the situation with your landlord and keep all written records of your communication. In any case, as a tenant, you have rights and options if your landlord refuses to accept your rent.

Your Rights and Steps to Take in New Brunswick

Under New Brunswick law, a landlord cannot simply refuse rent as a tactic to evict you or penalize you unfairly. If you have tried to pay your rent on time and in the correct manner, you are protected by the Residential Tenancies Act of New Brunswick.[1]

1. Document Your Attempt to Pay Rent

  • Always try to pay your rent on time, exactly as your rental agreement states.
  • If your landlord refuses your payment, document the attempt: save emails, texts, or get a receipt for a refused payment.
Ad

2. Communicate in Writing

  • Politely ask your landlord why the rent was refused and request their response in writing (email or written letter).
  • Keep copies of all correspondence for your records.

3. Continue to Set Aside the Rent

  • Do not spend the money. Continue setting aside the full amount of rent each month in case you need to prove that you were always ready and able to pay.
Having a record of your attempts to pay rent and keeping the money untouched are both key protections should your case go before a tribunal.

Filing a Complaint: Using New Brunswick’s Official Process

If you cannot resolve the issue directly with your landlord, you can make a formal complaint to the New Brunswick Residential Tenancies Tribunal, the official body handling rental disputes.

Here’s how to start the process:

  • Form: Application for Assistance (Form 6)
  • When to Use: If your landlord refuses rent or you fear an unfair eviction, file this form to request help from the Tribunal.
  • How to Access: Download the form and get submission instructions from the official Form 6 (Application for Assistance) page.
  • Practical Example: Suppose it’s the 1st of the month, you send your rent by e-transfer, and your landlord sends it back without explanation. You try to resolve the issue, but the landlord won’t accept payment. You should promptly download, fill out, and submit Form 6 with copies of your payment attempt and any written correspondence.

The Tribunal will review your application, contact both you and your landlord, and guide you on the next steps. If the dispute isn’t resolved informally, a hearing may be scheduled.

Key Legislation Protecting Tenants

All tenant and landlord relationships in New Brunswick are governed by the Residential Tenancies Act of New Brunswick.[1]

This law sets out payment requirements, how disputes are handled, and protections against improper evictions. To understand your legal obligations in detail, you should also read Obligations of Landlords and Tenants: Rights and Responsibilities Explained for a clear overview.

Other Tips and Important Considerations

  • If you’re served with a Notice to Vacate or Formal Eviction Notice, do not ignore it. Respond according to the instructions, and seek help right away.
  • Stay informed on your responsibilities, including timely payment, property care, and communication. For more details, visit Tenant Rights and Landlord Rights in New Brunswick.
  • If you need to demonstrate your payment record, gather all receipts, bank statements, or confirmation emails.
  • If your tenancy is about to end and you’re unclear about your deposit or final payments, see Understanding Rental Deposits: What Tenants Need to Know.
If you’re facing ongoing issues in your tenancy, keeping good records and acting quickly are the best ways to protect your rights.

If you need to find a new home due to an unresolved dispute, you can Browse apartments for rent in Canada using a trusted platform.

Frequently Asked Questions

  1. What should I do if my landlord returns my rent payment?
    Document the returned payment, keep the rent amount separate, communicate in writing to ask why it was refused, and contact the New Brunswick Residential Tenancies Tribunal as needed.
  2. Can my landlord evict me just for being a few days late if they refuse my rent?
    Landlords can start eviction for unpaid rent, but there is a formal process. If you attempt to pay and your landlord refuses, you have a right to challenge the eviction through the Tribunal.
  3. Is a landlord allowed to demand payment in a certain way?
    Usually, the method of payment is outlined in the lease. If you pay as agreed, your landlord should accept it. If not, seek clarification and keep a record of your attempt.
  4. Which authority handles rent payment disputes in New Brunswick?
    The New Brunswick Residential Tenancies Tribunal addresses these issues. Tenants may file a complaint using Form 6.
  5. Where can I get help if I’m not sure about my tenancy rights?
    Reach out to the New Brunswick Residential Tenancies Tribunal, tenant support groups, or review Tenant Rights and Landlord Rights in New Brunswick.

Key Takeaways for Tenants

  • Always try to pay your rent on time and keep documentation if it’s refused.
  • Act quickly if your landlord refuses payment—contact the tribunal and submit an official complaint if needed.
  • Know your rights under the Residential Tenancies Act of New Brunswick and keep detailed records of all interactions.

By following these steps, you can safeguard your rights and resolve rent refusal issues more effectively.

Need Help? Resources for Tenants

  1. Residential Tenancies Act of New Brunswick

Related Articles