Cleaning standards and legal context
In New Brunswick the Residential Tenancies Act sets the legal framework for landlord and tenant responsibilities around cleanliness and deposits. Tenants are generally required to return a rental unit in a reasonably clean condition, accounting for normal wear and tear rather than charging for aging or ordinary use. If a landlord seeks to deduct from a security deposit for cleaning or repairs, they must be able to show the cost is for damage beyond normal wear and tear and provide documentation at the Residential Tenancies Tribunal if challenged[1].
Typical move-out cleaning checklist
Use this practical checklist to reduce disputes and protect your deposit. Take photos before you start and after cleaning to document condition.
- Move-out clean the kitchen: degrease stove and hood, clean oven interiors, wipe countertops and cabinets, and defrost and clean the fridge.
- Move-out clean the bathroom: scrub toilet, sink, tub or shower, remove soap scum, and replace grout or caulking only if damaged.
- Repair small issues that are tenant-caused, such as filling nail holes or replacing broken blinds, or notify the landlord if repairs are needed.
- Document condition with dated photos or video and keep receipts for any professional cleaning or repairs you pay for.
- Return keys and settle any outstanding rent or utility charges to avoid additional deductions from your deposit.
Timeline and the final inspection
Arrange the final inspection with your landlord or property manager and ask for a walkthrough. If you cannot be present, request that a checklist and photos are shared. The final inspection is the time the landlord will compare the unit to the move-in condition report and determine whether any deductions are justified. Consider reading The Final Inspection: What Tenants Need to Know Before Moving Out for more on preparing for that meeting.
What to do if the landlord plans deductions
If a landlord notifies you of planned deductions from the deposit, ask for an itemized list of charges and supporting invoices or photos. You can try to resolve the issue directly by providing your own evidence of cleaning or pre-existing condition. If you cannot resolve it informally, you may file an application with the Residential Tenancies Tribunal to dispute the claim[1].
Required forms and official steps
There are specific forms and procedures used in New Brunswick for tenancy disputes and notices. Know these forms, when to use them, and where to find them online:
- Application to the Residential Tenancies Tribunal — used to start a dispute about deposit deductions or repairs; for example, a tenant files it when a landlord withholds deposit money and won’t provide receipts[3].
- Notice of Termination or Notice to Vacate — used when a tenancy is ending; for example, a tenant gives written notice per lease terms and keeps a dated copy for the final inspection record.
- Move-in/Move-out condition report — used to document the unit’s condition at the start and end of tenancy; for example, bring a signed copy to the final inspection to show pre-existing issues.
Practical examples
If you hired a professional cleaner and have a receipt, provide that to your landlord as proof and ask them to itemize any further charges. If a landlord claims carpet damage, compare the claim to your move-in report and photos; if the carpet was worn at move-in, the landlord may not be able to deduct full replacement costs. If an amount is withheld without evidence you can apply to the Residential Tenancies Tribunal for a decision[1].
Links and resources tenants often need
For moving and finding new rental options, tenants may also find it useful to search listings while planning their exit. Find rental homes across Canada on Houseme to compare options and timelines when moving.
FAQ
- What level of cleaning is expected when I move out?
- Tenants should return the unit in a reasonably clean condition, accounting for normal wear and tear; deep cleaning areas that were used frequently is recommended.
- Can a landlord deduct for normal wear and tear?
- No, landlords cannot charge tenants for normal wear and tear, but they can deduct for damage beyond ordinary use and must provide evidence or invoices.
- How do I dispute a deposit deduction?
- Request an itemized list and evidence from the landlord, gather your photos and receipts, and file an application with the Residential Tenancies Tribunal if you cannot reach an agreement.
How-To
- Schedule time for cleaning at least a week before your move-out date so you can address unexpected tasks.
- Follow a room-by-room checklist: kitchen, bathroom, living areas, bedrooms, and outdoor spaces if applicable.
- Document the condition with dated photos or video before and after cleaning and save receipts for any paid services.
- Arrange the final inspection in writing and attend if possible to review any concerns with the landlord directly.
- If deductions are proposed, ask for an itemized invoice and file an application with the Residential Tenancies Tribunal if you disagree.
Help and Support / Resources
- Residential Tenancies Tribunal information (New Brunswick)
- Residential Tenancies Act (New Brunswick)
- Official Tribunal forms and guides (New Brunswick)
