This checklist helps tenants prepare for mediation at the Residential Tenancies Tribunal in New Brunswick. It explains what evidence to bring, which official forms to file, how to set timelines, and practical steps to present your case clearly. You’ll find guidance on documenting repairs, rent records, communication with your landlord, and examples of how to explain habitability or rent dispute issues without legal jargon. The aim is to increase your confidence at mediation, reduce delays, and improve chances of a fair outcome. If you need to file an application or request a hearing, the checklist outlines deadlines and the exact information tribunal staff typically look for.
Before you go to mediation
Use this checklist to organise documents, set timelines and confirm which forms are required by the tribunal. Being calm, clear and organised helps you explain your situation and respond to the landlord’s points.
Key documents to bring
- Collect photos and videos showing damage, repairs, or unsafe conditions.
- Bring records of rent payments, bank transfers, receipts and any proof of deposit or arrears.
- Include a copy of your lease, any written agreements, notices and the application forms you submitted to the tribunal.[3]
- Gather repair requests, work orders, and communications about maintenance requests.
- Make a short list of witnesses or contacts who can confirm dates or conditions, and note best times to reach them.
Prepare a clear timeline
Draft a concise timeline of events with dates for rent payments, repair requests, notice deliveries, and any important conversations. A one-page chronology helps the mediator follow your case quickly.
- List events in date order and highlight deadlines or dates when you provided notice or proof.
- Keep each entry short: date, action, and source of evidence (photo, message, receipt).
Understand the legal framework
Familiarise yourself with relevant rules in the province and how the tribunal handles mediation and hearings. The governing law in New Brunswick sets time limits for filing and describes allowable remedies for tenants and landlords.[2]
What to expect at mediation
Mediation is an informal, confidential session where a neutral mediator helps both sides explore settlement options. It is different from a formal hearing and is often faster. If mediation succeeds, an agreement can be written and signed; if not, the matter may proceed to a hearing.
- Arrive on time and bring the documents you organised; the mediator may ask questions to clarify facts.
- If you agree to terms, ask for the settlement in writing and check how it will be enforced.
- If you need more time to get evidence, request an adjournment before the hearing date.
Practical steps during preparation
- Complete and copy the application or response forms exactly as requested by the tribunal; check document names and numbers on the official forms page.[3]
- Photocopy or scan every document so the mediator and the landlord each have the same materials.
- Confirm the mediation date, time and whether it will be by phone, video or in person with tribunal staff.[1]
- Plan the three main points you want the mediator to understand and keep them brief when speaking.
FAQ
- Do I have to attend mediation?
- No. Mediation is usually voluntary, but attending can often resolve disputes faster than a hearing. If you cannot attend, inform the tribunal as soon as possible and ask about alternatives.
- What happens if mediation fails?
- If mediation does not produce a settlement, the case can proceed to a formal hearing before the tribunal where a decision will be issued.
- Can I bring a support person or lawyer?
- Yes. You can bring a support person, legal representative or advocate. Tell the tribunal in advance if someone will speak for you so the mediator can accommodate time and protocol.
How-To
- Make a one-page chronology of events with dates and short notes explaining each entry.
- Assemble evidence: photos, messages, receipts and any contractor or inspection reports.
- Complete required tribunal forms, keeping copies for your file and for the landlord.[3]
- Prepare three clear points to state at mediation: your issue, supporting evidence, and the outcome you seek.
- Confirm the mediation logistics with tribunal staff and ensure you have any dial-in or video links ready.[1]
- If you reach an agreement, request written terms and follow the filing steps the tribunal requires to make it enforceable.
Help and Support / Resources
- Residential Tenancies Tribunal - Government of New Brunswick
- Residential Tenancies Act (New Brunswick) - official legislation
- Official tribunal forms and filing instructions
