Harassment by a landlord, neighbour or agent can make a rental home unsafe and stressful. If you rent in New Brunswick and experience repeated unwanted behaviour, you can file a harassment complaint with the provincial tribunal that handles residential tenancy disputes. This guide explains what counts as harassment, the documents and evidence tenants should gather, the official forms to use, time limits and what to expect at a hearing. It also covers practical steps to protect your safety and tenancy while the complaint is being processed, plus where to find help if you need legal or crisis support. Clear examples and simple action steps help renters prepare a strong complaint and follow the NB Tribunal process confidently.
What counts as harassment in New Brunswick?
Harassment can include threats, repeated unwanted entries, persistent abusive behaviour, or actions that make you feel unsafe in your rental home. The Residential Tenancies Tribunal handles disputes about tenant-landlord conduct in New Brunswick and can hear complaints about harassment and related breaches of the tenancy rules.[1]
Common examples
- Threats or intimidation that affect your safety or quiet enjoyment of the rental.
- Repeated unlawful entries or pressure to allow entry without proper notice.
- Persistent verbal abuse, stalking or behaviour intended to force you to move.
Evidence to gather before you file
Strong, organized evidence makes a harassment complaint clearer and more persuasive. Tenants should assemble a factual timeline, copies of communications, and any third-party statements they can obtain.
- Keep a dated timeline of incidents with times and locations.
- Keep documents: messages, emails, written notes and any physical notices.
- Take photos or videos of damage, trespass or physical evidence where safe to do so.
- Collect witness names and contact details for anyone who saw or heard the incident.
Practical safety steps
If you feel unsafe, call local emergency services first and consider contacting community supports. If harassment is ongoing but not an immediate emergency, document each event and limit direct confrontations when possible.
Forms, filing and the official process
To start a harassment complaint you must submit the tribunal's official application or complaint form and any required supporting documents. The Residential Tenancies Tribunal and the province publish the application and instructions online; check the tribunal page for the current form and filing details.[3] The main legislation that governs tenancy rights in New Brunswick is the Residential Tenancies Act, which explains the tribunal's powers and tenant protections.[2]
- Complete the tribunal application carefully; attach your timeline and copies of evidence.
- Follow the tribunal's rules about where and how to submit the form (in person, by mail, or online if available).
- Note any filing deadlines or notice periods in the tribunal instructions and act.
What to expect at a hearing
After filing, the tribunal will schedule a hearing or attempt mediation. Hearings are typically less formal than court, but you should be prepared to explain your evidence and answer questions. Bring organised copies of all documents and be ready to clearly state what outcome you are seeking.
- Hearings can include testimony, cross-questioning and review of documents.
- Bring at least one copy of each document for the tribunal and the other party when required.
- If the tribunal finds harassment, it may order remedies such as no-contact terms, repairs, fines or other directions.
How to protect your tenancy while a complaint proceeds
A harassment complaint does not automatically end your tenancy. Continue to pay rent and follow your lease unless the tribunal issues other directions. If the issue relates to repairs or safety, consider filing a parallel request for urgent remedies if available.
For general complaint handling and practical tenant steps, see How to Handle Complaints in Your Rental: A Tenant's Guide for more tips on communicating with landlords and documenting issues.
FAQ
- Who can file a harassment complaint at the NB Tribunal?
- Any tenant who rents in New Brunswick and believes they are experiencing harassment related to their tenancy can file a complaint with the Residential Tenancies Tribunal; documentation and clear examples help the tribunal assess the case.
- Do I need a lawyer to file a complaint?
- You do not need a lawyer to file a complaint, but you may choose to get legal advice or representation; community legal clinics and tenant advice services can help prepare your case.
- What remedies can the tribunal order for harassment?
- The tribunal can order remedies such as no-contact directions, monetary compensation, repairs, or other measures it deems appropriate under the Residential Tenancies Act.
How-To
- Gather evidence: create a dated timeline, save messages, photos and witness contacts.
- Complete the official tribunal application form and attach copies of your evidence.
- Submit the package to the Residential Tenancies Tribunal following their filing instructions.
- Attend the hearing prepared: bring organised copies and be ready to explain your requested outcome.
- Keep records of the tribunal decision and any follow-up actions you must take.
- If needed, seek legal advice, victim support or community resources during or after the process.
Key Takeaways
- Document every incident with dates, times and witnesses to build a clear complaint.
- Use the official tribunal application and follow filing rules closely.
- Attend the hearing prepared and bring copies of all evidence.
Help and Support / Resources
- [1] Residential Tenancies Tribunal - Service New Brunswick
- [2] Residential Tenancies Act - Government of New Brunswick
- [3] Tribunal forms and filing instructions - Service New Brunswick
If you are considering moving because of harassment, you can Find rental homes across Canada on Houseme to search alternatives.
