If you rent your home in New Brunswick, having a written rent receipt is crucial. Rent receipts serve as proof of payment, help with tax credits, and are often necessary for renewing benefits or resolving disputes. But what happens if your landlord refuses or does not provide a rent receipt? This guide explains your rights, the official steps to take, and how to get the documentation you need—no matter your situation.
Your Right to a Rent Receipt in New Brunswick
Under New Brunswick tenancy law, landlords must provide a written receipt when you pay rent in cash, and must issue a receipt upon request if you pay by another method. Receipts should state the amount paid, the date, the address of the rental unit, and the period the payment covers.
- Receipts help prove payment if disputes arise.
- You can request a receipt for any payment, regardless of payment method.
- If your landlord refuses, procedures exist to help you get proof.
New Brunswick's Residential Tenancies Tribunal enforces tenant and landlord rights under the Residential Tenancies Act (New Brunswick)1.
How to Request a Rent Receipt from Your Landlord
Start by making a polite, written request. Email or a written note (with a copy for your records) both work. Clearly ask for a receipt for your rent payment(s), specifying the date(s) and amount(s).
If your landlord is unable or unwilling to provide a rent receipt, you still have options.
If the Landlord Refuses to Provide a Receipt
In New Brunswick, you have the right to escalate the issue if your landlord does not provide a rent receipt after your request. Here’s what you can do:
- Keep copies of any written requests you make.
- Track rent payments using bank statements, cashed cheques, or e-transfer receipts as a backup.
- Contact the Residential Tenancies Tribunal for guidance or to file a complaint.
Official Form: Application for Assistance
If your landlord still refuses, you can file an Application for Assistance with the Residential Tenancies Tribunal.
- Form name: Application for Assistance
- Form link: Application for Assistance (PDF)
- How it's used: This form allows tenants to report tenancy problems, including refusal to provide receipts. In the application, describe the issue, attach copies of your written request, and include supporting documents.
- Practical example: You asked for a rent receipt twice, but your landlord ignored the requests. Complete the Application for Assistance, attach your previous requests, and submit to the Tribunal for help.
New Brunswick's Rental Laws: Summary
New Brunswick’s Residential Tenancies Act sets out the obligations of both landlords and tenants. Rent receipts are your legal right—especially for cash payments, and generally upon request for other forms of payment.
For more about broader tenant rights and responsibilities in New Brunswick, visit Tenant Rights and Landlord Rights in New Brunswick.
Related Tenant Issues
Issues surrounding rent receipts often come up with payment questions. For a deeper look at how to pay rent safely and what to do if there are problems, see Tenant's Guide to Paying Rent: Rights, Responsibilities, and Tips.
If your landlord withholds your security deposit or you want to learn more about deposit rules, you can also review Understanding Rental Deposits: What Tenants Need to Know.
How to Submit a Complaint to the Residential Tenancies Tribunal
Here’s a summary of the steps:
- Gather all documents: requests for receipts, payment proofs.
- Fill out the Application for Assistance.
- Submit in person, by mail, or via email to the Residential Tenancies Tribunal.
- The Tribunal will contact you if they need more information, and may direct the landlord to provide the receipt.
Keeping records and acting promptly increases your chances of a quick resolution.
FAQ: Rent Receipts in New Brunswick
- Is my landlord required to give me a rent receipt?
Yes, especially for cash payments, and for any payment if you ask. Always request a receipt in writing if you need proof. - What should a rent receipt include in New Brunswick?
It should state the rental address, tenant name, payment amount, date received, and what period the payment covers. - Can I use bank statements or e-transfer records instead?
While they help prove payment, only a rent receipt specifically states what the payment was for. Still, keep payment records as backup. - What if my landlord still won’t give me a receipt?
Use the Application for Assistance to ask the Residential Tenancies Tribunal for help enforcing your right to documentation. - Where can I get more help as a tenant in New Brunswick?
See resources below, or check the official pages for provincial tenant support.
Conclusion: What Tenants Should Remember
- You have a right to a rent receipt—never hesitate to ask, and always keep proof of payment.
- If refused, document your requests and use the Tribunal's complaint process.
- Good records protect your rights and make it easier to resolve any disputes.
For more advice and the latest rental listings, you can Find rental homes across Canada on Houseme.
Need Help? Resources for Tenants
- Residential Tenancies Tribunal (New Brunswick) – Official board for rental issues, complaints, and forms
- Residential Tenancies Act (NB) – Read the law governing rental rights
- Tenant Rights and Landlord Rights in New Brunswick
- If you need additional support, local tenant advocacy services and legal aid can help with complex cases
