Confidentiality and Public Access to LTB Records in NB

Tenants and renters in New Brunswick often worry about who can see records from the Residential Tenancies Tribunal and how personal information is handled. This guide explains when LTB (Landlord and Tenant Board) records are public, what information may be kept confidential, and how tenants can request privacy protections or sealed documents. You will find clear steps for obtaining copies of decisions, responding to filings, and using official forms. The language is practical and avoids legal jargon so renters can act confidently—whether you are disputing a rent increase, facing an eviction notice, or asking for repairs. We also list official resources and sample actions to protect your privacy in tribunal proceedings.

How public are tribunal records in New Brunswick?

The Residential Tenancies Tribunal publishes many decisions to maintain transparency, but not every document is automatically public. Published decisions usually include the case number, basic allegations, and the tribunals reasoning. Personal contact details, sensitive medical information, and bank details are typically redacted when the tribunal determines they are unnecessary for public understanding of the outcome.^[1]

When can a tenant ask for confidentiality?

Tenants can ask the tribunal to seal records or redact parts of a decision at the time of the hearing or by filing a motion afterward. The tribunal considers whether disclosure would cause harm or violate privacy, balanced against public interest in an open process. To start, clearly identify the exact information you want redacted and explain why its publication would cause harm or unnecessary invasion of privacy. Cite any supporting documents when possible.^[2]

Common types of information that may be protected

• Bank account numbers or direct deposit details and other financial account information.
• Medical records, disability details, or mental health information included as part of evidence.
• Personal contact details such as home addresses or personal phone numbers where risk of harm exists.

FAQ

Can I get a copy of a tribunal decision about my tenancy?

Yes. Parties to a case can request copies of orders and decisions from the tribunal. If a decision has been published online, you may be able to download it directly; otherwise you can ask the tribunal office for an electronic or paper copy.

How do I ask the tribunal to remove my personal details from a published decision?

Ask the tribunal at the hearing or file a written request afterward asking for redaction or sealing. Provide reasons and examples of potential harm. The tribunal will decide based on privacy considerations and public interest.

Will asking for confidentiality affect my case negatively?

Not usually. A confidentiality request is treated as a procedural matter. Explain why the information is sensitive and offer redacted alternatives where possible.

How-To

1. Locate the tribunal file number and read any published decision carefully to identify the exact passages you want redacted.
2. Prepare and file a written request or application to the Residential Tenancies Tribunal asking for redaction or a sealing order, explaining the harm if information is released.
3. Attach supporting evidence (for example, a safety risk report or medical note) and request that the tribunal consider a limited redaction rather than full sealing when possible.
4. Attend any hearings and be ready to explain your request; seek legal advice or tenant-support help if you are unsure how to present your concerns.

Key Takeaways

• Not all tribunal records are public; personal and sensitive data can often be redacted.
• Make confidentiality requests promptly and keep dated copies of all filings and communications.

Help and Support / Resources

• Residential Tenancies Tribunal - Government of New Brunswick
• Residential Tenancies Act and provincial legislation - Government of New Brunswick
• Find rental homes across Canada on Houseme

---

1. [1] Residential Tenancies Tribunal - Government of New Brunswick
2. [2] Residential Tenancies Act and provincial legislation - Government of New Brunswick