What Tenants Can Do When a Landlord Refuses Repairs in Manitoba

Maintenance & Repairs Manitoba 3 min read · published March 09, 2026 Flag of Manitoba

As a tenant in Manitoba, it is crucial to understand your rights concerning maintenance and repairs in your rental home. Unfortunately, there may be instances where your landlord refuses to make necessary repairs. In these situations, being informed and knowing the proper steps to take can ensure your home remains safe and livable.

Fact: If repairs are not made within a reasonable timeframe after a written request, you may contact the Residential Tenancies Branch for guidance on next steps.

Your Rights as a Tenant

Tenants have the right to a well-maintained rental property. According to the Residential Tenancies Act of Manitoba, landlords are required to provide safe and habitable living conditions by performing necessary repairs.

Document the Repair Issue

Start by documenting the repair problem with photographs and detailed descriptions. This documentation will support your case if you need to take further action.

Tips: Take dated photos from multiple angles; keep a simple repair log with dates and actions; store copies of notices and messages to support your claim.

Contact Your Landlord

Notify your landlord in writing about the required repairs, clearly stating the issues and requesting action within a reasonable timeframe. Always keep a copy of this communication.

Caution: If you don’t get a response within the expected timeframe, follow up in writing and keep all correspondence. Delays can affect your options and timing for escalation.
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When to Contact the Residential Tenancies Branch

If your landlord does not respond or refuses to carry out necessary repairs within a reasonable time, you can contact the Residential Tenancies Branch (RTB) for assistance. The RTB can guide you on the best steps, including filing a formal complaint.

Fact: The RTB can provide guidance, help you file a formal complaint, and may order the landlord to perform repairs after reviewing your evidence.

Filing a Formal Repair Request for Repairs

As a tenant, you can file a formal repair request with the RTB if your landlord continues to refuse repairs. To do this:

Tip: Before submitting, gather evidence (photos, repair logs, notices) and any prior correspondence to attach to the RTB form.
  • Complete the "Request for Repairs and Services" form available on the RTB website.
  • Submit the form along with your documentation of the repair issue.
  • The RTB will evaluate the case and may order the landlord to perform the necessary repairs.

For more tenant rights and responsibilities, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Always keep a record of all interactions with your landlord, as this can be crucial in disputes.

Routine and Emergency Repairs

Understanding the difference between routine and emergency repairs can help you determine the urgency. Emergency repairs are those required to prevent damage to the property or to address significant safety concerns.

Emergency Situations and Repairs: Tenant Rights and Responsibilities provide detailed steps if urgent action is needed.

Need Help? Resources for Tenants

If you face challenges with your landlord over repairs, several resources are available:

  • Contact the Residential Tenancies Branch for specific advice and assistance.
  • Consider reaching out to tenant advocacy groups in Manitoba for additional support.

  1. What should I do if my landlord refuses to make repairs? Contact your landlord in writing first. If the issue persists, file a formal request with the Residential Tenancies Branch.
  2. What constitutes an emergency repair? An emergency repair is needed to address immediate safety concerns or prevent further property damage.
  3. Are landlords required to perform all repair requests immediately? Landlords must address repairs in a timely manner, especially those affecting safety and habitability.
  • Ensure you have detailed records and documentation of all repair-related issues and communications with your landlord.
  • Understand the process for filing complaints with the Residential Tenancies Branch if necessary.

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Sarah Mitchell
Sarah Mitchell

Senior Housing Rights Researcher, Tenant Rights Canada

Sarah has spent over a decade researching tenant legislation across Western Canada, with a particular focus on British Columbia and Alberta. She holds a certificate in Housing Policy from Simon Fraser University and has contributed to several housing advocacy organizations.