What a repairs request does and when to use it
A repairs request tells your landlord what needs to be fixed, why the problem affects habitability, and gives a written record if you later need enforcement. Manitoba tenancy rights are governed by the Residential Tenancies Act (Manitoba)[1], and the Residential Tenancies Branch handles complaints, enforcement and official guidance[2]. Use a written repairs request for routine issues (like a persistent leak) and immediate contact plus written follow-up for urgent hazards (like lack of heat or a gas leak).
Information to include on your request
- Date and full unit address, and the date you first noticed the problem.
- Clear description of the issue and how it affects use of the unit (for example: no heat, leaking ceiling, or blocked toilet).
- Photos, videos, or other evidence showing the problem and its location.
- Preferred access times for repairs and whether anyone will be home to provide entry.
- Your contact details and the remedy you are requesting (repair, replacement, or inspection).
How to get the official form and submit it
Manitoba’s Residential Tenancies Branch posts renter resources and official forms, including guidance about repair requests and how to file complaints. You can download templates and find submission instructions on the branch website[2]. If an official downloadable repairs form is available on the RTB resources page, use it and keep a copy for your records[3].
Delivering the request
Send the request in a way you can prove delivery: registered mail, courier with tracking, or email when the landlord has agreed to receive notices that way. If the landlord does not respond in a reasonable time, note the date you followed up and keep copies of all communication.
Urgent repairs and emergencies
For urgent issues that threaten safety or habitability—such as no heat in winter, major flooding, or a gas leak—call your landlord immediately and follow up with a written request. If the landlord fails to act, you may have the right to arrange emergency repairs and seek compensation or help from the Residential Tenancies Branch. If you aren’t sure whether a situation is an emergency, review official guidance or the landlord/tenant resources linked below. For detailed emergency procedures and tenant rights, see Emergency Situations and Repairs: Tenant Rights and Responsibilities and general repair responsibilities at Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
FAQ
- How long should I wait for a repair?
- Reasonable timing depends on the problem: safety issues require immediate attention, while routine repairs should be addressed within a reasonable period agreed or implied by local standards.
- Can I withhold rent if repairs are not done?
- Do not withhold rent without legal advice; Manitoba law limits self-help remedies. Contact the Residential Tenancies Branch for guidance before withholding rent.
- What if my landlord retaliates for asking for repairs?
- Retaliation for requesting repairs is not allowed. Keep records and contact the Residential Tenancies Branch for enforcement options.
How-To
- Fill out a clear written request with date, address, description and desired remedy.
- Attach photos or other evidence showing the issue and save copies for your record.
- Deliver the request by a provable method (email with read receipt, registered mail, or tracked courier).
- Allow a reasonable time for the landlord to respond; follow up in writing if you get no reply.
- If the landlord fails to act on urgent hazards, contact emergency services if needed and the Residential Tenancies Branch for next steps.
- If informal steps fail, file a complaint with the Residential Tenancies Branch and bring your documented evidence.
Help and Support / Resources
- Residential Tenancies Branch (Manitoba)
- RTB landlord and tenant resources (forms and guides)
- Residential Tenancies Act (Manitoba)
