Moving into a new rental can be stressful, and tenants in Manitoba sometimes face unexpected damage caused by friends, family or movers during a move. This article explains when a tenant may be responsible for guest damage, how to document and report incidents, what official forms and deadlines apply, and practical steps to protect your security deposit and tenancy. It covers how landlords can seek compensation, how to prepare evidence for a dispute, and where to get help from the Residential Tenancies Branch and related government resources. Read on for clear, tenant-focused guidance that balances your rights and responsibilities while moving into a rental home in Manitoba.
Understanding responsibility for guest damage
In Manitoba a tenant is generally responsible for keeping the rental in the condition required by the tenancy agreement and laws. If a guest or mover causes damage while you are moving in, landlords may look to you for compensation because you invited or supervised the person who caused the harm. The Residential Tenancies Branch administers tenancy rules and dispute resolution in Manitoba[1].
When a tenant can be held liable
A tenant may be liable when the damage is more than normal wear and tear, when it results from negligence by a guest or mover, or when the tenancy agreement specifically holds tenants responsible for their guests. Liability is not automatic: landlords must show the damage exceeds ordinary use and that the cost is reasonable.
Documenting damage and preserving evidence
Good, dated evidence is the strongest protection for tenants. Document everything right away and keep records in case you need to dispute charges.
- Take clear dated photos and videos from multiple angles to show the extent of the damage.
- Keep receipts and invoices for any emergency repairs or replacements you arrange.
- Write a dated record of who caused the damage, what happened, and any communications about the incident.
- Serve or send a written notice to the landlord describing the incident and keep a copy for your files.
Notifying the landlord and available forms
Tell your landlord about the damage in writing as soon as possible and attach your photos and receipts. The Residential Tenancies Branch provides official forms and guidance for filing complaints or applications related to tenancy disputes[2]. If the landlord proposes deductions from your deposit, ask for itemized costs and copies of invoices.
- File a written notice to the landlord describing damage and your proposed remedy.
- If you pay for emergency repairs, keep and share receipts to support reimbursement or to dispute unreasonable charges.
- If the landlord deducts from your security deposit, request an itemized statement showing amounts and dates.
Repairs, security deposits and moving tips
Minor scuffs and ordinary wear are usually not chargeable, but repairable damage caused by a guest may be. Security deposit rules limit how and when landlords can deduct money; if you need guidance on deposit disputes see the provincial rules and consider documenting the initial condition with an inspection report. Before moving in, review the unit together with the landlord and use an inspection checklist to record pre-existing issues — for practical moving advice see Essential Tips for Tenants When Moving Into a New Rental Home. Also complete the initial walkthrough to protect your deposit by following the steps in the Guide to the Initial Rental Property Inspection for Tenants. For help finding a place or comparing neighbourhoods you can Find rental homes across Canada on Houseme.
Dispute resolution and hearings
If you cannot agree with the landlord about liability or deductions, you may apply for dispute resolution through the Residential Tenancies Branch. The branch handles evidence, hearings and orders and will consider documentation such as photos, receipts and witness statements[1]. The province's Residential Tenancies Act sets out legal rights and remedies for both tenants and landlords[3].
- Apply for dispute resolution if the landlord and tenant cannot reach a written agreement.
- Bring all documentation to the hearing: photos, receipts, messages and inspection reports.
- After a decision, follow the order or ask about enforcement options if you disagree.
FAQ
- Who pays if my guest damages the unit during my move?
- Generally the tenant can be held responsible because the guest acted with your permission, but responsibility depends on the nature of the damage and the tenancy agreement. Keep documentation and try to agree on repairs first. If you cannot agree, apply for dispute resolution with the Residential Tenancies Branch[1].
- Can my landlord deduct repair costs from my security deposit?
- Yes, but only for damage beyond normal wear and tear and only as permitted by provincial rules. Ask for an itemized statement and receipts; if you disagree, you can dispute the deduction through the branch.
- How do I start a dispute with the Residential Tenancies Branch?
- File the appropriate application form with the branch, attach your evidence and follow the instructions on the branch website for hearings and timelines[2].
How-To
- Secure safety: make sure everyone is safe and stop any ongoing damage.
- Document the damage immediately with dated photos, videos and written notes.
- Notify the landlord in writing, attach your evidence, and keep a copy of the message and delivery proof.
- Obtain repair estimates and keep receipts for any work you authorize or pay for.
- If you cannot settle the issue, file for dispute resolution with the Residential Tenancies Branch and prepare your evidence for the hearing.
Help and Support / Resources
- Residential Tenancies Branch - Main information and applications
- Residential Tenancies Branch - Forms and guides
- Residential Tenancies Act (Manitoba)
