Smart Locks in Manitoba Rentals: Tenant Rights Guide

Smart locks and digital entry systems are becoming increasingly popular in Manitoba rental properties. For tenants, this shift raises important questions about privacy, landlord access, and your legal rights. If you rent a home or apartment in Manitoba and your landlord wants to install—or already has installed—a smart lock, here’s what you need to know about how the law protects you.

Understanding Smart Locks and Tenant Privacy

Smart locks let landlords and tenants control entry to rental units through digital codes, smartphones, or key fobs instead of traditional keys. In Manitoba, your right to privacy remains protected even with these new technologies. Landlords must follow the same rules for entry and notification as with regular locks. They cannot use smart features to monitor your comings and goings without your informed consent.

Can a Landlord Install a Smart Lock?

Landlords can choose to upgrade locks to smart systems, but they must:

• Give written notice before making changes in most cases
• Provide tenants with proper access (such as codes, key fobs, or app instructions)
• Not use smart locks to unlawfully restrict access or monitor tenants

If you’re concerned about a lock upgrade, review your lease and discuss your privacy rights with your landlord. For more details about obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Landlord Entry Rules with Smart Locks

The key legal rules for landlord entry are unaffected by smart locks:

• Landlords still must provide at least 24 hours’ written notice before entering your unit, unless there's an emergency
• Entry must be between 8 a.m. and 8 p.m.
• Notice must state the reason and time of entry

If your landlord uses remote access to unlock your door, they must still follow these rules. Unauthorized remote entry or disabling your access may be a serious violation of your rights under the Residential Tenancies Act (Manitoba)^[1].

Consent, Keys, and Access Codes

Your landlord must provide the information and devices you need to access your home. If a smart lock is installed:

• You are entitled to your own code, app, or key fob
• Your landlord can keep a backup access method for emergencies or allowed inspections
• They should not change your code or deactivate your access without good reason and notice

Official Forms and How to Protect Your Rights

• Notice to Enter Rental Unit: Landlords must use a written notice (no prescribed form number) stating the reason and timing of entry, delivered at least 24 hours in advance. See details at Manitoba Residential Tenancies Branch.
• Tenant Application – Request for Order (Form 2): Use this if you need the Branch to intervene because your landlord is misusing a smart lock (e.g., unauthorized access or being locked out).
  Download Form 2 from the Manitoba RTB. Example: You submit this form if your landlord changes your smart lock code without notice and you cannot access your unit.

The Manitoba Residential Tenancies Branch (RTB) is the official body overseeing rentals, complaints, and tenant–landlord disputes related to smart locks and entry.

What If There Is a Health or Safety Concern?

If the smart lock fails and you are locked out or your safety is at risk, notify your landlord immediately. Unresolved or unsafe situations may allow you to apply for emergency repairs or orders through the RTB. For basic health and safety information in rentals, visit Health and Safety Issues Every Tenant Should Know When Renting.

For a guide on broad tenant and landlord rights in this province, see Tenant Rights and Landlord Rights in Manitoba.

To find your next home with privacy features you value, Browse apartments for rent in Canada on Houseme.

FAQ: Smart Locks in Manitoba Rentals

1. Can my landlord install a smart lock on my rental unit without asking me?
   Landlords generally have the right to upgrade locks, but they must provide you with proper notice and ensure you have access. They cannot use the lock to restrict your rights.
2. Do I have to share my smart lock code or app access with my landlord?
   Landlords are allowed to keep an access method for emergencies or inspections, but you do not have to share your personal code if you have your own assigned code or device.
3. What should I do if the smart lock fails and I’m locked out?
   Contact your landlord immediately. If you cannot resolve the issue quickly, you may apply to the RTB for an urgent order to regain access.
4. Is my landlord allowed to track my entry or exit times using the smart lock?
   No, unless you give explicit consent. Monitoring your daily movements without permission would violate your privacy rights under Manitoba’s laws.
5. Can a landlord change the smart lock code or disable my access?
   Only with valid reasons and reasonable notice—such as after giving notice to end your tenancy. Otherwise, this could be an unlawful lockout.

Conclusion: Key Takeaways for Tenants

• Smart locks must not be used to violate tenant privacy or lock tenants out.
• Landlords must give proper notice and provide access, regardless of lock type.
• Manitoba’s Residential Tenancies Branch handles disputes and can order remedies if your rights are breached.

Stay informed and proactive to ensure your home remains safe and accessible, even with new technologies.

Need Help? Resources for Tenants

• Manitoba Residential Tenancies Branch: Information, complaint forms, guidance (1-800-782-8403)
• RTB Email: rtb@gov.mb.ca
• Local legal clinics or tenant support groups may offer free advice
• For answers on related topics, visit Tenant Rights and Landlord Rights in Manitoba
• Explore more rental options and privacy-friendly homes at Browse apartments for rent in Canada

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1. Residential Tenancies Act (Manitoba)
2. Manitoba Residential Tenancies Branch (RTB)
3. RTB Official Forms

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