Maintenance and repairs can be a source of stress for renters in Manitoba. Knowing your rights, what to expect from your landlord, and how to respond if something isn’t fixed are all crucial for protecting your home and well-being. This guide answers the most common questions tenants have about repairs and maintenance under Manitoba's rental laws, covering emergency issues, routine problems, and practical steps for when things go wrong.
Who Is Responsible for Repairs in a Manitoba Rental?
Both landlords and tenants have duties when it comes to maintenance and repairs. In general:
- Landlords must keep the property safe and in good repair, including basic services (heat, plumbing, electricity, structural repairs, pest control, and any appliances provided with the unit)*.
- Tenants are responsible for keeping their unit clean, using fixtures properly, and reporting issues that arise.
More info on specific obligations is available in the Obligations of Landlords and Tenants: Rights and Responsibilities Explained guide.
How to Request Repairs from Your Landlord
As soon as you notice a repair issue, notify your landlord in writing – email is acceptable, but a letter may also be used. Clearly describe the problem, its location, and when it started. Keep a copy for your records. If it’s urgent (like no heat in winter or a water leak), highlight that it’s an emergency.
What Counts as an Emergency Repair?
- No heat in winter
- Serious water leaks or flooding
- Total loss of power, essential appliances, or plumbing failure
- Dangerous electrical hazards
- Pest infestations affecting health
Manitoba law requires landlords to address urgent repairs quickly to prevent harm or property damage.
What if My Landlord Doesn't Do the Repairs?
If your landlord doesn't respond to your request or refuses to fix the problem:
- Send a written follow-up (or use Form 10: Request for Repairs, see below)
- Document all communication and take photos if possible
- If repairs aren’t completed within a reasonable time, you may apply to Manitoba's Residential Tenancies Branch (RTB) for help
Important Official Forms for Repairs
- Form 10: Request for Repairs
Official source
Use this form to formally request that your landlord complete a repair. Example: Submit if issues like broken windows, faulty heating, or water leaks are ignored after your first request. - Application for an Order (Form 3)
Download official PDF
If your landlord refuses necessary repairs, use this to apply to the RTB for an enforceable order. Attach evidence like pictures, copies of letters/emails, and previous requests.
Legislation and Enforcement
Manitoba's Residential Tenancies Act governs repairs, maintenance, and tenant rights. The Residential Tenancies Branch (RTB) handles disputes, applications, and enforcement.
Tip: Document every step you take with repair issues. This record can be crucial if you need to apply to the RTB.
Health, Safety, and Special Issues
Some problems, like mold, bed bugs, or severe structural concerns, may affect your health or safety. In these cases, repairs must be prioritized. For more on safety, see Health and Safety Issues Every Tenant Should Know When Renting.
It's also important to know your rights in your province. See full Tenant Rights and Landlord Rights in Manitoba for local rules.
For rentals or moving to a new home, easily Find rental homes across Canada on Houseme.
FAQs: Your Maintenance & Repairs Questions Answered
- What repairs am I responsible for as a tenant?
Tenants must keep their unit clean, use fixtures properly, and repair any damage they (or their guests) cause. Routine wear-and-tear is not your responsibility. - Can I withhold rent if a landlord doesn’t make repairs?
No. Withholding rent puts you at risk of eviction. Instead, formally request the repair and apply to the RTB if the problem continues. - How long does a landlord have to fix an emergency issue?
Emergency repairs (such as lost heat in winter, flooding, or lack of water) must be addressed as soon as possible, usually within 24-48 hours depending on the urgency. - What can I do if my landlord ignores my requests?
If you've already submitted written requests and the landlord still refuses to act, submit Form 10 and then apply to the RTB with supporting evidence. - What if repairs affect my health or safety?
Let your landlord know in writing right away and contact RTB if the issue persists. In cases of immediate risk, you may contact local health or bylaw authorities in addition to filing with RTB.
How-To: Common Tenant Actions for Repairs in Manitoba
- How do I file a repair complaint with the Residential Tenancies Branch?
First, document the issue and all correspondence with your landlord. If unresolved, complete Form 10, and if there’s still no action, submit Form 3 (Application for an Order) to the RTB along with evidence. - How do I request an urgent repair outside business hours?
Try to contact your landlord by phone or emergency after-hours line first. Notify them in writing (email or text). If the problem remains, follow up as soon as possible with a written request. - How can I prove a landlord hasn’t made repairs?
Take photos or videos of the problem area, keep copies of all written requests, record dates/times of calls, and save copies of Form 10/Form 3 submissions for your records.
Key Takeaways
- Both landlords and tenants share maintenance duties, but landlords handle repairs related to safety, health, and essential services
- Documenting and submitting written repair requests protects your rights
- If problems persist, use official RTB forms and seek help from the Residential Tenancies Branch
Need Help? Resources for Tenants
- Residential Tenancies Branch (RTB) – Questions, dispute resolution, and complaint forms
- Manitoba Residential Tenancies Act – Full legislation
- Manitoba Tenant Guide
- Explanation of Manitoba landlord/tenant repair duties: Official Manitoba Maintenance & Repairs Info
- Residential Tenancies Branch (RTB) – The official tribunal for tenancy issues: Manitoba RTB site
- Residential Tenancies Act: Read the full Manitoba Residential Tenancies Act
